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You are booking hotel for more than 30 days

Review Of Grand Chennai by GRT Hotels0123401234

T Nagar, Chennai

    User Rating & Reviews

    • everyone
    • couple
    • family
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    4.5
    Excellent

    1789 Ratings

    excellent
    67%
    very good
    26%
    average
    5%
    poor
    2%
    bad
    1%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 4
    • 5
    • 5
    • 4
    • 2
    • 4

    Rating Categories

    • Hospitality4.6
    • Facilities4.5
    • Food4.5
    • Room4.5
    • Cleanliness4.6
    • Value For Money4.4
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    Reviews Summary

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    The property boasts exceptional hospitality, with friendly and attentive staff dedicated to making your stay enjoyable. It features spacious, clean rooms equipped with modern amenities, and offers a fantastic buffet breakfast with a multitude of options. Located centrally in Chennai, it's perfect for shopping and easy commuting. Guests love the complimentary services like foot massages, and the overall ambience is both luxurious and welcoming. Dining options are diverse, ensuring a delightful culinary experience during your stay.

    Sort by:

    Positive first
    4.0

    Wonderful team

    coumara r.couple

    Wonderful staff. Food is mediocre. Rooms are clean. Courteous housekeeping staff. Overall a good hotel

    Travel Month: Aug 2025

    Room: Serene Room

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    Grand Chennai by GRT Hotels has replied on Thu Sep 18 14:53:29 IST 2025

    Vanakkam and Good Wishes Dear Coumara Radja, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    2.0

    Poor service

    vignesh r.family with 1 kid

    room is never given on time even if you go at 3pm.The services are deteriorating day by day even after feedbacks room is never given on time even if you go at 3pm.The services are deteriorating day by day even after feedbacks

    Travel Month: Aug 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sun Aug 24 14:39:24 IST 2025

    Vanakkam and Good Wishes Dear Vignesh R, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. We have noted your concerns and areas of improvement and we will surely check and improvise on the same. Thank you again for your support, and we look forward to welcoming you back to Grand by GRT Hotels in the near future for a par better experience. With Regards, Gokulakrishnan Front Office Manager

    5.0

    amazing staff and wonderful experience

    jeevithan s.family with 1 kid

    The way the staff took care of us was amazing We had a pet and the way the pet was handled is outstanding. No words to express

    Travel Month: Jul 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Mon Aug 04 14:50:57 IST 2025

    Vanakkam and Good Wishes Dear Jeevithan Sid, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    good experience and neat nice room.swimming pool excellent. Great response

    sadiq b.family

    great experience. good stay and good atmosphere. nice clean room. security service is good .and especially reception good

    Travel Month: Jul 2025

    Room: Business Class Room

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    Grand Chennai by GRT Hotels has replied on Mon Aug 04 14:53:14 IST 2025

    Vanakkam and Good Wishes Dear Sadiq Basha, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    kathirvel p.

    I am a regular guest staying in GRT for the past 5 years and every time I am happy about the hospitality extended by the staff right from the front desk to the valet parking attendant. The complimentary breakfast has a widespread menu and there are dishes suitable for every one based on their preference. I want to give a special mention to the executive sous chef who was very polite and courteous. These are the things that make GRT stand apart from other hotels. I hope to stay again in the near future.

    Travel Month: Jul 2025 (3-Night Stay)

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Mon Aug 04 14:50:31 IST 2025

    Vanakkam and Good Wishes Dear Kathirvel Palanisamy, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    3.0

    Great Hotel and location but a glitch this time.

    sivakumar b.family with 1 kid

    We have stayed at GRT chennai few times. It's a great hotel. Unfortunately we were not happy this time.. We stayed in the 9th floor.. there was an intermittent thudding noise all night in one corner of the roof. We couldn't sleep at all almost all night.. I even went to tell them at around 2 AM but unfortunately nothing much could be done. Even my 8 year old kept asking.. what's this noise Dad..? They should look at it..

    Travel Month: Jul 2025

    Room: Grand Club Room

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    Grand Chennai by GRT Hotels has replied on Mon Aug 04 14:52:31 IST 2025

    Vanakkam and Good Wishes Dear Sivakumar Balasubramanian, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. We have noted your concerns and areas of improvement and we will surely check and improvise on the same. Thank you again for your support, and we look forward to welcoming you back to Grand by GRT Hotels in the near future for a par better experience. With Regards, Gokulakrishnan Front Office Manager

    5.0

    In a class by itself

    rohen k.family with 1 kid

    Our stay at Grand was, for the lack of a better word, Grand! The hotel, the room, the amenities, the service, warm and welcoming people who are key to the outstanding experience Grand is...everything about this place is a class in itself and worth the price. A sincere thanks to Sabari and everyone else at Reception, Travel Desk and Dining for making our stay every bit comfortable and memorable. Our stay at Grand was, for the lack of a better word, Grand! The hotel, the room, the amenities, the service, warm and welcoming people who are key to the outstanding experience Grand is...everything about this place is a class in itself and worth the price. A sincere thanks to Sabari and everyone else at Reception, Travel Desk and Dining for making our stay every bit comfortable and memorable.

    Travel Month: Jun 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Thu Jul 17 12:05:49 IST 2025

    Vanakkam and Good Wishes Dear Rohen Kher, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    asif i.

    Excellent Hotel situated at strategic location. Very polite staff, great food. Ample variety at breakfast. Nice stay..

    Travel Month: Jun 2025

    Room: Serene Room

    Grand Chennai by GRT Hotels has replied on Thu Jul 17 12:05:34 IST 2025

    Vanakkam and Good Wishes Dear Asif Imran, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    navaneetha k.family with 2 kids

    Property is in the prime location and accessible to all important places of the city. Great variety of South Indian food. The room was spacious, clean and the stay was enjoyable

    Travel Month: Jun 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Thu Jul 17 12:05:20 IST 2025

    Vanakkam and Good Wishes Dear Navaneetha Krishnan, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    sorabh s.solo

    Good food , location and ambience also satisfactory. You can stay here without any doubt.....,,,,

    Travel Month: May 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Thu Jun 05 15:11:16 IST 2025

    Vanakkam and Good Wishes Dear Sorabh Sharma, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    family with 1 kid

    Everything is great right from the reception. Greeted with warm welcome. Room and service are great. Refreshments and coupons for food and spa are provided. They have also extended checkout time upon request. Food wise..we ordered mutton biryani and some starter and both are very good.

    Travel Month: May 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sun May 18 18:21:25 IST 2025

    Vanakkam and Good Wishes Dear Guest, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    family

    we booked for 3 days from 27th april to 30th April and cancelled 2 days stay and checked in only yesterday and had asked for refund.Now we checked with GRT and they have confirmed that full refund has been given by them.Hence kindly give fro. your side 100% refund since i have been booking through Make my trip website. Thanks and Best Regards, G.Hari Narayanan. ******

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Serene Room

    Grand Chennai by GRT Hotels has replied on Sun May 18 18:21:37 IST 2025

    Vanakkam and Good Wishes Dear Guest, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    kalyan g.family with 1 kid

    Loved the hospitality, cleanliness, food as well as the complimentary spa. The staff were so polite and the stay was very comfortable.

    Travel Month: Apr 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sat Apr 19 11:47:21 IST 2025

    Vanakkam and Good Wishes Dear Kalyan G, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    lekha f.

    Sure

    Travel Month: Apr 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sat Apr 19 11:48:22 IST 2025

    Vanakkam and Good Wishes Dear Lekha Fenn, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    lakshmi k.

    Nice stay

    Travel Month: Apr 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sat Apr 19 11:48:55 IST 2025

    Vanakkam and Good Wishes Dear Lakshmi K, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    nakul s.

    The entire experience with them is just fabulous. The food is great, the rooms are clean, the amenities are top of the class and the people are just wonderful. Always my preferred place to stay...This was my fourth stay with them.

    Travel Month: Mar 2025 (3-Night Stay)

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sat Apr 12 12:17:08 IST 2025

    Vanakkam and Good Wishes Dear Nakul Sharma, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    ankur c.business

    Excellent property . Rooms are very comfortable alongwith good hospitality. If you are looking for some good hotels in Chennai this is one of them. Very nice hotel. Good hospitality with comfortable rooms. Excellent housekeeping.

    Travel Month: Mar 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels has replied on Sat Apr 12 12:17:37 IST 2025

    Vanakkam and Good Wishes Dear Ankur Chaurasia, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Value for money luxury hote

    sree r.business

    Spacious room Clean room bathroom and linen All comforts and amenities provided Great quality and tasty food Very polite and co-operative staff Property is situated in a good location

    Travel Month: Mar 2025

    Room: Business Class Room

    Grand Chennai by GRT Hotels

    Vanakkam and Good Wishes Dear Sree Ram Kishore, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    4.0

    Pleasant sta

    karthick n.loyalty-iconfamily

    Nice location easy to connect metro station food are awesome and staff service are good.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Business Class Room

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    Grand Chennai by GRT Hotels has replied on Tue Feb 04 14:13:34 IST 2025

    Vanakkam and Good Wishes Dear Karthick N, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

    5.0

    Excellent Stay

    mohamed a.loyalty-icon

    Excellent hotel. Value for money good location amazing service right round. Clean hotel. Fantastic breakfast buffet. Don't have any. Whenever i visit chennai which i do frequently at least 4 to 5 times year. My first choice is grand chennai hotel for the past 2 years 3 months back my son n his family also stayed in the same hotel.

    Travel Month: Dec 2024

    Room: Grand Club Room

    Grand Chennai by GRT Hotels has replied on Wed Jan 01 13:44:08 IST 2025

    Vanakkam and Good Wishes Dear Mohamed Ashraff, Its our pleasure to have you stay with us at Grand Chennai by GRT Hotels. On behalf of the team I would like to take this opportunity to thank you for taking valuable time out to share your recent experience, your feedback about the hotel and staff is very encouraging and motivation for all of us. Thank you again for your support and It was a pleasure serving you and we hope you choose us for another hiatus, whenever in the city and we look forward to welcoming you back to Grand by GRT Hotels. With Regards, Gokulakrishnan Front Office Manager

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