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Review Of Nigeen Residency Resort

Nageen Lake, Srinagar

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    • family
    3.5
    Very Good

    46 Ratings, 22 Reviews

    excellent
    39%
    very good
    17%
    average
    15%
    poor
    13%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 2
    • 5
    • 2
    • 1
    • 3
    • 3
    • 1
    • 5
    • 5

    Rating Categories

    • Location2.0
    • Cleanliness3.3
    • Value For Money1.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Location is secluded and far from the main city, making it tough to find.
    • Staff are friendly and provide good hospitality, making guests feel at home.
    • Rooms are spacious and clean, but some bathrooms have cleanliness issues.
    • Food quality is decent but considered slightly pricey.
    Read more

    Sort by:

    Positive first
    2.0

    My experience

    kunal k.family

    Very far from city, connectivity issue. Electricity cut is another problem. It is in very inner part try out to take hotel near dal lake.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Location is not easily accessible

    sonam v.loyalty-iconsolo

    Location is horrible. It's secluded. You would not be able to find it easily. Else rooms are okay. Food is okay.

    Travel Month: Oct 2023

    Room: Deluxe Room

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    1.0

    Terrible Stay

    vidhi b.

    Worst hotel this hotel location is in outskirts og srinagar and he is charging for heater in winters

    Travel Month: Dec 2023

    Room: Deluxe Room

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    5.0

    Excellent Stay

    virender r.couple

    We had a very warm and cozy stay here. This is definitely one of the best properties to stay while you are here in srinagar. Danish was very courteous with us, while faisal went lengths just to light us a bonfire. There was another bhaiya who was very welcoming

    Travel Month: Dec 2023

    Room: Deluxe Room

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    2.0

    Comments on nigeen residency resort

    akm m.family

    We had a booking of 3 deluxe rooms for check in 20-09-2023 check out 22-09-2023 and check in 25-09-2023 check out 27-09-2023. After booking once i checked the deluxe room details, i couldn’t find an ac facility. Then i rang up the property and talked to md to confirm whether the deluxe room has ac, lake facing and in 1st floor or not. He replied none of these are available with deluxe. So, i wanted an upgrade of all three rooms with ac, lake facing and in 1st floor. In reply they told me, it is possible to upgrade with all i want, but i need to pay extra 600rs per room per ni and pay at the property. Then i agreed. When i reached at the property, they could provide me 02 rooms with ac, lake facing and in 1st floor and one room with ac & lake facing but in the ground floor (not on first floor. When i asked, they replied this is what is available. The manager of the property was on leave. We talked to them, but could not solve the issue, in the 1st floor there was also renovation going on in some rooms, so we thought maybe it would not be possible on their part to give us another room. We agreed, on their commitment to make it alight in the next slot. But after check out when we again came in the next slot (25-09-2023 to 27-09-2023) we were given 1 room on the 1st floor and 2 rooms on the ground floor, i talked to the manager of the property, he replied 1 room on the 1st floor is occupied, he offered me the 2nd room in 1st floor for 2nd day, now he is unable to shift his client. In this stage after a lot of discussion and quarrying, we found out there was only two room on the 1st floor with lake facing & ac, third room did not exist. We could not find a solution, then i talked to their md, after discussing the whole issue we finally came to a solution that, instead of charging for 2 nights premium, he would charge me one-night premium and one deluxe (i. E. Instead of charging 3600 extra for the upgrade of three room he would charge 1800inr. They have a very good lawn and they offer a campfire for the guest. I hope they shall make their lawn more attractive. Location of the property: the location of the property is convenient for those tourists who has own or vehicle support for 24 hrs. No public or private transport is readily available nearby. Service of the staff: all the staff are very cordial. But a staff, needs to undergo a small course on hotel management, where he would learn the rules and basics of hotel and resorts. Wash rooms: out of three, two wash rooms are ok. As the third one is mosaic, it looks dirty in comparison. Geyser is ok. But flow of water was very poor, so i had to fill up the bucket and mix hot water with cold water and take a bath. All the toilets have the same issues. Comments: the property needs some minor improvement of facilities, the management had lack of professionalism and commitment. Committing and not being able to keep a commitment is a kind of bluffing to your customer.

    Travel Month: Sep 2023

    Room: Deluxe Room

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    4.0

    Good Stay

    uttam b.family

    Room: rooms are big and spacious. and cleanToilet: Toilets are dirty and bad smell is. Location: It is very cool and calm place outside of main city. Peace place. Almost 9 kms from Lal ChawakFood: good quality and very hygienic. Little bit costly.Stuff: very good behaviour and cooperative.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Premium AC Room- Lake View

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    5.0

    Excellent Stay

    debanjan p.loyalty-icon

    Nice peaceful place, cooperative staff and nice hospitality

    Travel Month: Oct 2023 (4-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    uttam b.

    Everything right but no provision of breakfast, you have to stay satisfied with tea and slice, there is no electric kettle in the room.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Premium AC Room- Lake View

    5.0

    Best kashmir stay

    sandeep k.couple

    My stay at this place was outstanding they take a personal care to each customer owner of the property also provides us a cab and the driver mushtaq was a very nice guy. The location is outstanding 5 kms away from dal lake but a very beautiful view of nigeen lake from the balcony highly recommend this

    Travel Month: Sep 2023

    Room: Deluxe Room

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    Nigeen Residency Resort has replied on Mon Oct 16 13:35:01 IST 2023

    Thank You So much for choosing us . We wish to see you again in future . It was wonderful having you here

    3.0

    Average Stay

    gowri s.

    It s an average home stay lot of execptetion before going to hotel not satisfactory

    Travel Month: Sep 2023

    Room: Deluxe Room

    1.0

    Unprofessional approach to the customers

    aashish k.loyalty-iconfamily

    When we called them for hotel location, they asked us to go to other hotel which was completely unknown to us

    Travel Month: Sep 2023

    Room: Deluxe Room

    1.0

    Property finding

    jasik p.couple

    Property find out through make my trip, amenities are okay but the property service is not at all good.

    Travel Month: Sep 2023 (5-Night Stay)

    Room: Deluxe Room

    5.0

    Beautiful & comfortable place to stay

    kaushiki s.loyalty-iconfamily

    I had a wonderful experience staying here! what a gorgeous place it was, everyone so humble, the rooms so comfortable and clean and the views were so amazing! a place you should definitely stay at for a calm experience!

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Excellent Stay

    pankaj d.loyalty-icon

    Comfortable stay with great view and friendly behaviour of staff

    Travel Month: Sep 2023

    Room: Deluxe Room

    5.0

    Superb

    yousuf b.

    Exceptional stay at the hotel! impeccable service, comfortable rooms, and stunning views. The staff's attention to detail was impressive. Delicious dining options and convenient location. A perfect choice for both business and leisure travelers. Highly recommended for a memorable and enjoyable experience

    Travel Month: Aug 2023

    Room: Deluxe Room

    Nigeen Residency Resort has replied on Mon Sep 04 13:59:24 IST 2023

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

    5.0

    Got upgraded room with same price

    chandra b.family

    He has given upgraded room with same price. Lake view from balcony. Behaviour is also good. Breakfast is okay.

    Travel Month: Aug 2023

    Room: Deluxe Room

    Nigeen Residency Resort has replied on Mon Sep 04 13:59:51 IST 2023

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

    5.0

    Good hotel with best view

    john.business

    Best hotel with best view, staff is very friendly and cooperative. I had stayed there for two nights and good experience

    Travel Month: Aug 2023

    Room: Deluxe Room

    Nigeen Residency Resort has replied on Mon Sep 04 14:00:11 IST 2023

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”

    5.0

    Excellent Stay

    asif i.

    I am not writing this feedback for the discount, the hotel manager mr muzamil and danish and other staffs were amazing. They are like ready to help always. I feel like i was staying with my family. Thanks nigeen residency resort seinagar

    Travel Month: Aug 2023

    Room: Deluxe Room

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    Nigeen Residency Resort has replied on Wed Aug 23 12:01:22 IST 2023

    Dear Asif It was a pleasure to meet you at our resort . Hope to see you soon again with your family .

    5.0

    Excellent Stay

    jang b.

    Yes the resort / hotel was good, just slightly away from main city and narrow roads are partly a part of kashmir but the staff was excellent very neat and clean place and had the rustic touch to it which i liked personally, felt like home and excellent breakfast and dinner as had amazing vegetarian options with separate kitchen. All in all very good, view is also nice,

    Travel Month: Jul 2023

    Room: Deluxe Room

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    Nigeen Residency Resort has replied on Wed Aug 09 11:42:12 IST 2023

    Thanks a lot for your 5* rating . it was very nice to have you in our resort . we wish to see you again in future.

    4.0

    Nigeen resort srinagar

    lakshmi n.loyalty-iconsolo

    I stayed for a night. Not very fancy but comfortable, clean and the staff are extremely nice. I was traveling solo and everyone was very helpful. There is a small garden with a swing for chilling outside

    Travel Month: Jun 2023

    Room: Premium Room- Lake View

    Nigeen Residency Resort has replied on Mon Jul 03 11:04:08 IST 2023

    Thank you so much for the positive review . we wish to serve you soon in future .

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