Mountain Trails offers breathtaking views of tea plantations and the surrounding hills, making it a perfect spot for nature lovers. The spacious and clean rooms have balconies for enjoying the scenery. The staff, particularly Pradeep and Nithish, are known for their helpfulness and excellent service. While the complimentary breakfast is decent, food options could be improved. The property is pet-friendly and provides a peaceful retreat, although maintenance and prompt service can be areas for improvement.