Guests have pointed out several significant issues with the property, including poor room cleanliness, inadequate hot water supply, and lack of basic amenities. Many reviews mention unhelpful staff and issues with maintenance, such as broken fixtures and malfunctioning services. While some appreciated the location and friendly service, the overall sentiment reflects dissatisfaction, particularly regarding hygiene and amenities that were either lacking or not as advertised. Complaints about food quality and limited room service were also frequent.