Kemps Cave Ooty

Rooms were clean but basic things like hand wash was missing, shower gel was very old it looks we could not use. Other than this, breakfast was good and taste was better as compared to the dinner ordered.

The property vas very good and neet maintained. The location is also peaceful and very easy to travel around Ooty . The food is very delicious . And the room is neat and clean the bathroom is very very excellent

it was a perfect experience 👌 the staff was also very supportive location is prime, we didnt even have to book transport to go to main places like ooty lake and chocolate factory.

1. *Cleanliness and Maintenance*: Guests appreciate a hotel that maintains high standards of cleanliness and upkeep, ensuring rooms, common areas, and facilities are well-maintained. 2. *Friendly and Helpful Staff*: Positive interactions with staff, such as welcoming front desk personnel, attentive housekeeping, and responsive customer service, contribute to a pleasant stay. 3. *Comfortable and Well-Appointed Rooms*: Feedback often highlights the importance of comfortable beds, clean linens, adequate amenities (like toiletries and towels), and modern furnishings. 4. *Quality of Amenities and Services*: Guests value hotels that offer a range of amenities, such as a fitness center, spa, pool, or complimentary breakfast, and ensure these services meet expectations. 5. *Value for Money*: Guests appreciate hotels that provide good value for the price, balancing quality of service, amenities, and comfort

romantic, peaceful, luxurious, restaurant serving delicious food. great view from deluxe room. abundant car parking

Hotel is in quiet place with open area.. but the electrical points in the bedside were not working, TV cable was not working (it was rectified later) Hair dryer in the bathroom was not functioning, an lron box costs hardly 1k it seems they have only one for the entire hotel.. had to wait as other customer were using.. Rooms were clean, staff well behaved, but there is difference between well behaviour and good service..

Hotel is good but food is not good they charge for room heater

There are no such amenities and services provided by the hotel. we have booked the rooms as shown in the mmt. and in the hotel they have provided the room in the basement and with no ventilation. when we have asked for the upgrade asked for 4500 more to upgrade the room that too is not that good. the room was not clean having stains on the complete bed and blankets. water was also not available in the room as well as on the floor .. I had to go to the first floor from the basement for water. will not be happy with the stay.

Room heater was for extra charge of 500 no hot water hotel below 3 star so please don't stay here not a good choice

Horrible experience. No room service. No water in the room. Denied to take dinner order at 9:30 PM. Poor breakfast. Horrible experience. No room service. No water in the room. Denied to take dinner order at 9:30 PM. Poor breakfast.

Service is worst. we have booked 2 rooms. One room is OK. another room is worst. No vantilation . No windows. under ground room. cigarette smook was continuously hole day.

The location was very near to the ooty lake. The property was clean and have a brand new feeling. The rooms were not having AC and fan. The property has ample car parking space. The lobby was small and tidy. Flitered water was made available (hot, cold and normal) in the lobby. The staff is very helpful and kind. The restaurant is open till 9:30 pm and food served was between average to good. On the last day although the breakfast was not upto the mark.

The room was spacious and the hotel is close by to most common tourist attraction. The room service was not existent. I stayed for 3 days and the room was not cleaned even once despite of giving keys explicitly asking for cleanup. As the room has no AC or fan we asked for a lighter blanket and got none. The rooms had layer of dirt under the bed and sofa. With young children it became a problem by second day. Food was good but limited options. Also room service staff needs training. Most of the time they did not bring cutlery along with food. The morning breakfast was also fine. In simple words not worth the money I paid.

Well maintained property. Stay was pleasant, good food & quick response from the staff. Over all experience is excellent

Not a value for money, location is near to lake but prices are hyped and rooms are average with no amenities

Property was nice and well maintained. The location was not very convenient with no proper access to public transport The food was also not great it was okay and the breakfast was below average

Location is good but overall experience I did not find worth the price. Breakfast was not good as it had very limited option. Room was not cleaned on daily basis neither tea/coffee satchet was not replenished daily

Restaurant and room services are very poor. Food quality was also of very poor quality. The hotel staff was not cooperative and trained

The hotel was good for the price. The bathroom fittings need maintenance. The food is average and maybe due to language issues they mixed up our order.

Property was very good but faced many challenges 1) There was No wifi connection 2) No AC/ celing fan was available in the room 3) Morning breakfast was average, daily repeating the same