The property is centrally located, making it easy to explore Ooty's attractions like the Botanical Garden and Rose Garden. Guests appreciate the spacious and clean rooms, along with the friendly staff who offer prompt service. There’s ample parking available. However, some reviews highlight concerns about food quality and inconsistent housekeeping. While the complimentary breakfast is generally well-received, it lacks variety. Overall, the hospitality seems decent but could benefit from more attention to cleanliness and service speed.