I had a terrible experience at this property and would strongly advise others to avoid it. I paid for what was claimed to be a “Premier Room with River View,” but the reality was far from it.
There was nothing remotely premium about the room — no smart TV (a basic feature in most hotels these days), and even the HD channels on the set-top box weren’t working. The so-called river view was just a tiny window through which you could barely see the river.
The worst part was the foul smell in the room. When I raised the issue with the front desk and requested a room change, they dismissed it outright, claiming there was no issue — which was both frustrating and unprofessional. Although later on they shifted me into another room which was similar to earlier one. I requested for upgrade which was not considered.
Overall, the stay was uncomfortable, overpriced, and completely underwhelming. I regret booking this place and hope this review helps others make a better choice. Definitely not recommended.
Lemon Tree Premier The Atrium has replied on Mon Aug 04 13:17:59 IST 2025
Dear Guest,
Thank you for sharing your experience. We're truly sorry to hear that your stay did not meet your expectations. The issues you raised about the room and service are concerning, and we appreciate your feedback. We'll be sure to address these with our team to ensure improvements. Your remarks are invaluable in helping us enhance our guests' experience, and we sincerely hope for the opportunity to provide a better stay in the future.
Best Regards,
Hotel General Manager
Lemon Tree Premier; The Atrium, Ahmedabad
Lemon Tree Hotels
10,000+ rooms. 110+ hotels