"I recently had a disappointing experience at this hotel. The location is inconveniently situated, making it challenging to find transportation, as many ride-hailing services are unwilling to operate in the area. The hotel's staff seemed more focused on generating additional revenue from guests, as evidenced by the exorbitant charge for a mere 6km ride.
Furthermore, the room's view was obstructed by another building. The atmosphere was congested and suffocating. The food options were limited, and the service was inefficient, with our pasta order being declined after a 10-minute wait.
Given these issues, I would advise potential guests to consider alternative accommodations. The hotel's remote location, limited amenities, and questionable business practices make it a less-than-ideal choice for travelers."
Sarovar Portico Kalupur Ahmedabad has replied on Fri Oct 17 18:10:13 IST 2025
Dear Shilpi Khanna,
We regret to learn about the inconveniences you have encountered during your stay. It is our goal to offer an excellent experience for every guest, and we are sorry for not meeting this expectation. Your feedback about the location, additional charges and obstructed room view has been noted. Due to Re development program of Railway station, few roads are closed or rute has been change, That cause trafic in this road and this is not in hotel control. Hotel travel desk aloways ready to serve guest with additional cost. We also understand your disappointment regarding the food options and service efficiency, your pasta order should not have been declined without detailed explanation. This feedback is pivotal and will guide necessary improvements in our food and beverage department. Our ultimate aim is to provide a pleasant overall experience and comments such as yours are crucial for us to understand where we are falling short. We hope that you will revisit us and give us another chance to turn around your experience.
Thanks & Regards
Abhijit Bora (GM