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Review Of Jai Ma Inn Hotels

Kashmere Rd, Katra | 4 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    2448 Ratings, 1775 Reviews

    excellent
    34%
    very good
    30%
    average
    17%
    poor
    10%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 5
    • 3
    • 5
    • 4
    • 2
    • 1
    • 2
    • 1

    Rating Categories

    • Location4.2
    • Cleanliness3.8
    • Room3.8
    • Food3.8
    • Hospitality3.8
    • Value For Money3.8
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    Review Summary

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    • Spacious Rooms with Basic Amenities
    • Good Location Near to Main Market and Katra Railway Station
    • Courteous and Supportive Staff
    • Tasty Food Options Available
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    ashish g.family with 5 kids

    The hotel rooms looked nice, but they smelled bad, and the service was even worse. The landline phones didn't work. We had a lot of trouble.

    Travel Month: Nov 2025

    Room: Classic Room

    4.0

    Good place to stay

    vijay s.family

    Nice and clean rooms. Room service also excellent. Hotel staff is prompt and fast. Free taxi service to helipad drop and pick up. Overall excellent experience. This is our 4th stay in Jai Maa Inn.

    Travel Month: Oct 2025

    Room: Classic Room

    2.0

    Poor Stay

    jigar p.family with 1 kid

    bad experience with hotel cleanliness. Had to change my rooms twice to settle for a relatively cleaner room but there was a cockroach menace.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Upper Classic Room

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    1.0

    Worse Expe

    jatin k.family

    Seems like MMT does not have good repo with the hotel as they have given 3rd class room, unhigenic rooms, no cleanliness, too much smelly, no ventilation, systems like phone , TV does not work well, once requested to change the room then giving another worse room or with less bed. It seems they only give priority if we book offline rooms. please help to better to service when ppl book online booking

    Travel Month: Oct 2025

    Room: Family 4 Bed Ac Room

    5.0

    Excellent Stay

    pragya s.solo

    Property itself was good. It's a basic property. Food included in MAP plan is not buffer. Breakfast is also served a la carte. Service is good over all.

    Travel Month: Oct 2025

    Room: Classic Room

    3.0

    Average Stay

    harbeer g.couple

    room ki size Badi Hai Lekin average hai pure room mein Lakadi ka furniture Hai jis Karan se cockroach dekhne Ko Mil sakte hain. is par hotel walon Ko Dhyan Dena chahie hamen station chhodane ke liye cab uplabdh nahin karai Gai thi bola Gaya ki 8:00 baje se pahle hotal ki taraf se koi cab nahin jaati. isliye achcha nahin Laga.

    Travel Month: Sep 2025

    Room: Classic Room

    4.0

    Nice and peaceful

    rajesh k.family

    Nice hotel, spacious, but little far from main market. Easy connectivity, free wifi, staff is also good

    Travel Month: Sep 2025

    Room: Family 4 Bed Ac Room

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    Jai Ma Inn Hotels has replied on Tue Oct 14 13:52:48 IST 2025

    Dear guest Thanks for the valuable feedback. Please visit again Regards Kirpaul Thakur

    1.0

    Terrible Stay

    ashirwad k.family

    Very poor service, there were cockroaches and insects in the room. The room smelled very bad, hotel stap is rudely behaver,

    Travel Month: Sep 2025

    Room: Classic Room

    5.0

    Excellent Stay

    rahul b.group

    I had a pleasant stay at the property. The location was convenient and easily accessible. The food was tasty and freshly prepared, and the facilities were well maintained. The staff was polite and helpful, making the overall experience comfortable. Would definitely recommend this property to others.

    Travel Month: Aug 2025

    Room: Classic Room

    Jai Ma Inn Hotels

    Dear Guest Thanks for the valuable feedback. Regards Kirpaul Thakur

    5.0

    Excellent Stay

    karnail s.family

    superb property in katra, i visited every year for vaishno mata darshan from last 20 yr, stay so many hotels, this time I try to Hotel Jai MAA in, this is my best hotel in katra, about cleaning, location, room service

    Travel Month: Aug 2025

    Room: Family 4 Bed Ac Room

    Jai Ma Inn Hotels

    We thank you for the valuable feedback. Regards Kirpaul Thakur

    4.0

    Good Stay

    bhupendra s.

    I had a pleasant stay at Jai Maa Inn in Katra. They were kind enough to accommodate my early check-in, which I truly appreciated. The staff was courteous, and the service was good. Although the property is a bit old, it has its own charm and peaceful vibes. The location is excellent—very close to the Yatra registration counter and just a 5-minute walk to the market. Overall, a comfortable and convenient stay for anyone visiting Katra.

    Travel Month: Aug 2025

    Room: Classic Room

    Jai Ma Inn Hotels has replied on Tue Oct 14 13:56:11 IST 2025

    Dear sir Thanks for the valuable feedback. Please visit again. Regards Kirpaul Thakur

    5.0

    Excellent Stay

    abhijot a.

    The staff was very polite and disciplined all the hotel was so clean inside out. Hygiene there was soo good. And the food was very tasty and fresh there..

    Travel Month: Jul 2025

    Room: Classic Room

    Jai Ma Inn Hotels has replied on Tue Oct 14 13:57:19 IST 2025

    Dear valuable guest, we thank you for taking your time for positive a positive review. Please visit again Regards Kirpaul Thakur

    3.0

    Average Stay

    anuj s.family

    it is around 7-8 mins walk from the main market. and rooms are not maintained. We could see dirt everywhere and the toilet seat was broken and the washroom sink was leaking.

    Travel Month: Jun 2025

    Room: Classic Room

    Jai Ma Inn Hotels has replied on Mon Jun 23 14:54:58 IST 2025

    Dear sir Thanks for your feedback Please visit again

    3.0

    Average Stay

    shaifali a.family

    Front staff was helpful but rest of the things are just average, I believe for the price they are good enough. They couldn’t provide extra drinking water at late night so make sure you make arrangements in advance. Furniture is outdated and doesn’t look good.

    Travel Month: Jun 2025

    Room: Classic Room

    Jai Ma Inn Hotels has replied on Mon Jun 23 14:56:40 IST 2025

    Dear Guest Thanks for updating your concern We are continuously upgrading our hotel & will meet your desired expectations soon. Please visit again

    4.0

    Overall rating 3.

    rb c.couple

    Stay was good.staff were helpful.AC temperature is fixed so a little discomfort.Electric kettle is in bad condition.

    Travel Month: Jun 2025

    Room: Classic Room

    Jai Ma Inn Hotels has replied on Tue Oct 14 14:00:35 IST 2025

    Dear guest Thanks for the valuable feedback. Please visit again Regards Kirpaul Thakur

    4.0

    Good Stay

    rohit b.family with 1 kid

    Hotel was good. Food quality was very good . Easily approachable . Staff was very courteous and service of staff was prompt

    Travel Month: Jun 2025

    Room: Upper Classic Room|Family 4 Bed Ac Room

    4.0

    Great property

    shailendra g.family with 2 kids

    I had a truly wonderful stay at hotel jai maa inn. From the moment I arrived, the staff was incredibly welcoming and professional. The room was spotless, modern, and comfortable—exactly what you hope for after a long journey. The bed was especially cozy, and the linens felt luxurious. I also appreciated the small touches, like complimentary bottled water and quality toiletries. The location is another big plus. It’s situated near highway and yet quiet enough to get a good night’s sleep.

    Travel Month: Jun 2025

    Room: Family 4 Bed Ac Room|Upper Classic Room

    Jai Ma Inn Hotels has replied on Mon Jun 23 15:03:26 IST 2025

    Dear sir Thanks for the review. Please visit again

    2.0

    Poor Stay

    mayank j.family with 2 kids

    Drainage system was blocked , and water outflows from drain while bathing

    Travel Month: Jun 2025

    Room: Classic Room

    4.0

    Good Stay

    vishal s.family with 2 kids

    Good rooms to stay with family,... restaurant is also nice....do not expect kids play area or gym etc...but hotel is good with basic facilities, parking etc...

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Upper Classic Room

    3.0

    complete services not received as mentioned in details /inclusions

    sahil k.family with 1 kid

    We did not received Complimentary Pick up and Drop to Darshan Point (either Banganga or Helipad) once during stay from 8 am to 8 pm

    Travel Month: Jun 2025

    Room: Classic Room

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