Imperial Hotel

good hotel stuff are good . room bed sheet pillow bed all were cleaned and good, washroom was cleaned and soap bar available l inside the washroom as a complimentary , there were no any toothpaste, also hot water geyser not available in 3rd floor for hot water need to inform reception, restaurant was good food price was comparable with market price only mineral water price RS 30 instead of 20, no pick up and dropping facility available in hotel.

excellent hotel nice services helpful staff well behaved staff delicious food clean room and washroom

the service was very good , the rooms were very clean the hotel restaurant was also very good experience

Good experience. staff was very well behaved, and the room very clean and we'll maintained. Good value for money

excellent hotel nice place good service room bhi clean tha aur washroom bhi clean tha. Aur food bhi bahut badhiya tha

We stayed there on Oct 04,2025. The rooms were not clean. The washrooms were also not good. The staff was rude.

Hi the the facilities which are available are good

Location is good. Food and stay is average

It was very bad experience The room was not opened long ago. There were thousands of cockroaches in the room.

Worstest hospitality.illmanned,uneducated,unprofessional staff’s behaviour including managers.Rooms were dirty,washrooms flushes not working .Never recommend to anyone.Mmt must blacklist this property for life.

1. Hotel Staff was casual 2. Room allotted was changed twice and complaint was raised to MMT 3. Reception was non responsive most of the time. No one picks the phone. Even at the time of exit no one picked the phone to take the hand over of room keys. I had to search and find the person to say that we are leaving. 4. Rooms are average 5. There is no supervision of senior person at the Hotel

Hotel stay was excellent. Thanks a lot.

it was the great experience stay in hotel, staff was very co operative ,also restaurant food was very good,Room cleaning need to improve

Excellent Stay. I must admit very cooperative staffs Specially Mr Neeraj helped us a lot regarding our further arrangements. Food was superb.Thanks for the wonderful stay and memories

I recently stayed at the Imperial Hotel and was quite disappointed with my experience. The staff was extremely rude and unhelpful throughout my stay, which made the overall atmosphere very uncomfortable. Additionally, the room I was given was much smaller than what was shown in the pictures . The photos are clearly misleading and do not reflect the actual condition or size of the room. Overall, I am not at all happy with the services provided. I would not recommend this hotel to others looking for a comfortable and welcoming stay.

Room was dirty ..it has termites all over it.. no shampoo, toothpaste were given …manager was very rude to us ….only food was good thing about the hotel

1. Room- Spaceous, Very good 2. Location- Very good 3. Facelities- Toiletries like-comb,sleeper,toothpaste,bath soap etc are not provided in hotel. Also AC is not functioning properly. 4. Food- Very good 5. Room service- Very good 6. Behavior- Very good

Room was good but no toiletries provided. Other things was good. Excellent staff behaviour. Good guidance.

Staff was very cooperative. Neat & Tidy rooms. Over all it was good experience with them. Recommended.

It was a nice experience for booking a hotel through Make My Trip. It was a pleasant stay at Imperial Hotel Katra. The hotel was neat and clean and the room was comfortable. The hotel staff was very polite and helpful. I will prefer this hotel to stay in the future.