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Review Of Hotel Maa Gayatri0123401234

Katra, Katra | 9 minutes walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    4.0
    Very Good

    1644 Ratings, 960 Reviews

    excellent
    43%
    very good
    32%
    average
    15%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 5
    • 4
    • 4
    • 2
    • 3
    • 1
    • 1
    • 4

    Rating Categories

    • Location4.1
    • Cleanliness3.8
    • Room4.1
    • Food3.7
    • Hospitality3.9
    • Value For Money3.8
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    Review Summary

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    The property receives positive feedback for its excellent food and cleanliness. Guests appreciate the spacious rooms and the prompt pickup/drop service to the railway station and Banganga. The location is convenient, being near the main market and helipad, making it ideal for yatra pilgrims. The staff is often highlighted for their polite and cooperative nature, ensuring a pleasant stay. However, some guests have noted areas for improvement in room maintenance and amenities.

    Sort by:

    Positive first
    5.0

    Once you stay, you always want to stay. Home away from home.

    vivek c.family

    Location is nice, this is near to main chowk katra and also near to SMVD katra railway station. Both places are in walking distance. Food is wow. Amenities and services are 10 out of 10.

    Travel Month: Oct 2025

    Room: MMT Basic Room

    1.0

    Terrible Stay

    gaurav d.group

    Staff r very rude

    Travel Month: Oct 2025

    Room: Double Bed AC Room

    2.0

    Poor Stay

    debasish b.family with 1 kid

    Disappointed Stay – Not Returning This was our third time staying here, but unfortunately, it was a very disappointing experience this time. The room and service conditions have significantly declined. We found cockroaches in both the room and the bathroom, which is completely unacceptable. Housekeeping was not provided unless specifically requested, and even then, the bathroom was not cleaned despite our repeated requests. Given this experience, we will not be choosing this place again in the future.

    Travel Month: Oct 2025 (3-Night Stay)

    Room: MMT Basic Room

    5.0

    Excellent Stay

    niraj s.family with 4 kids

    cordial members of hotel management and clean premises. Further, this is near the SVDK Rly. Stn. Food are not good.

    Travel Month: Sep 2025

    Room: Double Bed AC Room

    1.0

    bad sticky rooms

    niraj a.family with 2 kids

    Very bad rooms with lot of cockroaches and sticky rooms and after repeated request they have changed the room Very bad rooms with lot of cockroaches and sticky floor … on related requests then rooms were changed need to maintain room quality

    Travel Month: Sep 2025

    Room: Double Bed AC Room

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    • user photos
    1.0

    over rated rooms

    niraj a.group

    Very bad rooms with cockroaches all over and sticky floor .. service was avg only on repeated req rooms were changed Very bad rooms with lot of cockroaches and sticky floor … on related requests then rooms were changed need to maintain room quality

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    sugandh k.couple

    Condition of Room is very pathetic (ghatiya) & Behaviour of staff not good & non co-operative. No matter resolve after complain.No ventilation & babudar room.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Double Bed AC Room

    5.0

    Excellent Stay

    vivek g.family

    Amazing food and a very friendly staff. The rooms and bathrooms are big and comfortable. Worth the price

    Travel Month: Sep 2025

    Room: Double Bed AC Room

    5.0

    excellent stay

    mukesh k.family

    Clean ,comfortable food was really good too in the restaurant and room service as well. Must recommended!

    Travel Month: Sep 2025

    Room: Double Bed AC Room

    4.0

    Good Stay

    praveen k.family with 4 kids

    The hotel is in a good location, The rooms are spacious , but house keeping staff may work better to clean the room.

    Travel Month: Sep 2025

    Room: Deluxe Triple Room

    4.0

    Good Stay

    varun.

    Stay was very good..bt staff is nt professional when we checkin they give us key and tell room in 404...bt no staff member come with us to room for guide to switch on light ac then again we go to reception then he came to room

    Travel Month: Sep 2025

    Room: MMT Basic Room

    2.0

    Poor Stay

    avinash s.family

    The experience since my arrival was the worst. They got me changed to 4 different random rooms. The rooms were stinking, in 2 of them ac did not worked. The whole hotel looked closed, they did not have any food service available. they did not provide the complimentary pick and drop. basic amenities were missing. The staff was blank on any question. I booked this pathetic hotel wasted my whole experience.

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    avinash s.family with 1 kid

    The experience since my arrival was the worst. They got me changed to 4 different random rooms. The rooms were stinking, in 2 of them ac did not worked. The whole hotel looked closed, they did not have any food service available. they did not provide the complimentary pick and drop. basic amenities were missing. The staff was blank on any question. I booked this pathetic hotel wasted my whole experience.

    Travel Month: Sep 2025

    Room: Super Deluxe Room

    • user photos
    • user photos
    5.0

    wonderful stay

    disha b.family

    Stay was memorable.. food is very delicious.. location is very best....facilities and services are excellent.

    Travel Month: Aug 2025

    Room: Double Bed AC Room

    Hotel Maa Gayatri has replied on Mon Sep 01 12:08:26 IST 2025

    Dear Mam, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

    5.0

    excellent stay

    disha b.couple

    Excellent stay. Room was clean and tidy. Staff were very helpful and polite. Food was very nice and tasty too.

    Travel Month: Aug 2025

    Room: Double Bed AC Room

    Hotel Maa Gayatri has replied on Mon Sep 01 12:08:40 IST 2025

    Dear Mam, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

    4.0

    Good Stay

    satyam m.

    The stay was pretty good, rooms were neat and clean staff is very sweet and always ready to help, Services are pretty quick though the restaurant food can be improved further

    Travel Month: Aug 2025

    Room: Double Bed AC Room

    Hotel Maa Gayatri has replied on Mon Sep 01 12:09:10 IST 2025

    Dear Sir, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

    1.0

    worst owner behavior plus food was not good at all.........................

    prankul g.family with 1 kid

    Owner was very rude. They promised on phone to give us early rooms but then shouted when asked......

    Travel Month: Aug 2025

    Room: Deluxe Triple Room|Family 4 Bed AC Room

    5.0

    Excellent Stay

    amar k.family

    one of the best Hotel in katra . Staff's are very polite in nature . Nice Room, good service & testy food.Location is nearby Railway station ( Arround 500 m).

    Travel Month: Aug 2025 (3-Night Stay)

    Room: MMT Basic Room

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    • user photos

    Hotel Maa Gayatri has replied on Sat Aug 16 11:34:46 IST 2025

    Dear Sir, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

    5.0

    Excellent stay and Great Service

    devesh r.family

    I had a wonderful experience at Hotel Maa Gayatri during my visit to Katra for the Vaishno Devi trip. The staff was extremely professional and polite, making the entire stay comfortable from check-in to check-out. I was pleasantly surprised when they upgraded my room without any extra charges, which truly added to the hospitality. The room and the entire hotel were spotlessly clean, and all the basic amenities were provided as promised. It’s a great option if you're looking for a clean, well-managed, and guest-friendly hotel close to the Vaishno Devi base. Would definitely recommend it to anyone visiting the area.

    Travel Month: Aug 2025

    Room: MMT Basic Room

    Hotel Maa Gayatri has replied on Sat Aug 16 11:35:36 IST 2025

    Dear Sir, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

    5.0

    Super Property and very good location. it is very good

    shekhar k.family with 1 kid

    good staff behaviour ,..............

    Travel Month: Aug 2025

    Room: MMT Basic Room|Deluxe Triple Room

    Hotel Maa Gayatri has replied on Sat Aug 16 11:35:45 IST 2025

    Dear Sir, Namaskar! Thank you for sharing your valuable feedback with us, we are delighted that you enjoyed your recent stay with us. Look forward to welcome you back soon! Best regards, Danish Gupta (Reservation Manager)

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