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Review Of Hotel Om Karan Residency

Railway Road Katra, Katra | 1.2 km drive to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • family
    3.6
    Very Good

    39 Ratings, 14 Reviews

    excellent
    26%
    very good
    41%
    average
    10%
    poor
    13%
    bad
    10%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 4
    • 4
    • 5
    • 1
    • 1
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.3
    • Cleanliness3.0
    • Room1.7
    • Value For Money3.0
    • Child Friendliness3.3
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the comfortable stay and convenient location near the railway station, making it easy to reach. The property is noted for being neat and clean, with polite staff. However, some guests faced issues with room cleanliness, damaged mattresses, and slow service. A few also mentioned that certain amenities need improvement, yet some found the ambiance pleasant.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    mahboob a.family with 1 kid

    Comfortable stay Hotel location very good Very neet and clean Good behaviour in staff All over experience is very good

    Travel Month: Sep 2025

    Room: Deluxe Double AC Room

    1.0

    Terrible Stay

    ravikesh k.family

    For basic amenities like toiletries and hot water even you have to call reception, first they verify if you right or not,then they will send there staff multiple times assuring you to get problems solved,,,blanket stinks like ykkk wrost experience ever

    Travel Month: Mar 2025

    Room: Deluxe Double AC Room

    3.0

    ARROGANT MANAGER

    braj b.family

    The room has cockroaches and the behaviour of manager was not polite as earlier he told me that he will provide me cab . and they way he was telling me this was very rude

    Travel Month: May 2024

    Room: Standard Double Bed Room Non-AC

    4.0

    Good Stay

    archana s.loyalty-icon

    Manager was very cooperative and helpful. Good ambiance.

    Travel Month: Mar 2024

    Room: Standard Double Bed Room Non-AC

    1.0

    Terrible Stay

    randhir k.family

    Mattress was damaged, not comfortable for sleeping. Didn't change the room as no room was available. Cleaning was not done properly. Hair and plastic wrapper was not removed.

    Travel Month: Mar 2024

    Room: Standard Double Bed Room Non-AC

    4.0

    Good Stay

    rohit m.

    Hotel was awesome and located is near by railway station which is very helpful for us to reach at in few minutes. Food was also good but it could be more good as per price. Hotel staff are very polite

    Travel Month: Feb 2024 (3-Night Stay)

    Room: Standard Double Bed Room Non-AC

    • user photos
    • user photos
    • user photos
    5.0

    Comfortable stay

    rajesh k.loyalty-icongroup

    Great experience. Near the railway station. Service quite slow otherwise overall good. Room was spacious and clean.

    Travel Month: Jan 2024

    Room: Family Suite Triple Bed Non AC Room

    5.0

    Very nice property near the railway station

    rajesh k.loyalty-icongroup

    It was a pleasant stay. Nice property. Neat and clean. Near the railway station easy to reach. Staff also polite

    Travel Month: Jan 2024

    Room: Deluxe Double AC Room

    4.0

    Overall review

    hitesh k.family

    Good and clean room, staff behavior good near to station but overall good for family stay also location for the hotel is good near to katra chowk main market for shopping & other activity. We find this hotel in make myu trip for good price and early check in available.

    Travel Month: Dec 2023

    Room: Family Suite Triple Bed Non AC Room

    4.0

    Good Stay

    kuber s.

    Comfortable stay it was i like it.

    Travel Month: May 2023

    Room: Deluxe Double AC Room

    5.0

    Very nice service

    arun p.family

    This hotel is good for family nice

    Travel Month: Jun 2022

    Room: Family Suite Triple Bed AC Room

    3.0

    Budget hotel

    bhim s.family

    It is a budget hotel. . Rooms are okay but amenities require a bit of improvement like electric kettle. Bathing soap etc. Room service needs a bit of improvement. They have limited capacity to handle. Hotel staff is friendly and good part is that they provide a pick and drop facility.

    Travel Month: May 2022

    Room: Deluxe Double AC Room

    1.0

    Terrible Stay

    naveen s.

    Totally bad. Tea is was too bad. Roti was too bad.
    Hotel staff behavior is too bad specially reception madam and also all reception staff. His room TV, bathroom was found in bad condition and his room also in bad condition. Not provide any facilities when we ask why are you not provide anything then staff said your booking is from make my trip therefore no any facilities gives to you.

    Travel Month: Jan 2019 (3-Night Stay)

    Room: Double Bed Room Non-AC

    Hotel Om Karan Residency has replied on Fri Oct 08 13:00:43 IST 2021

    Dear guest, thank you for choosing hotel om karan residency for your stay. We apologize for the inconvenience caused during your stay. We have noted your concerns and reviewing the same from our end and assure you the best hospitality ever during your next visit. We will look forward to your stay with us again. Regards,

    2.0

    Very bad hotel

    shivam k.

    Plus anybody not come at this hotel.
    Bad hotel. Please return my money. Also misbehaving to guest.

    Travel Month: Dec 2018

    Room: Double Bed Room Non-AC

    Hotel Om Karan Residency has replied on Fri Oct 08 13:12:55 IST 2021

    Dear guest, thank you for choosing hotel om karan residency. We are regret to received your *star rating, however, if could you share your experience will surely work harder. Further, we look forward your next visit again soon. Regards,

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