The property boasts a prime location near the Katra bus stand and main market, making it very convenient for pilgrims. Guests appreciated the cooperative and friendly staff, who are always willing to help. Rooms are described as clean and spacious, with some providing stunning views of the shrine. Many visitors enjoyed the food quality, particularly for dinner. However, issues with hot water availability and early check-in fees have been noted by some guests. Overall, it's a great spot for those visiting Vaishno Devi.