Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
Mahipalpur, Delhi | 1.5 km drive to Aero City Metro Station
1104 Ratings, 542 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
The property enjoys a convenient location near the airport, which many guests appreciate. The cleanliness and comfort of the rooms receive positive notes, with good service from the staff highlighted by visitors. Guests also enjoy the delicious food and varied breakfast options on offer. However, some reviews mention inconsistency in services and occasional housekeeping issues. Overall, it seems to provide decent value for a stay.
Sort by:
Terrible Stay
bad experience. just clean rooms on first day had to ask repetitively for room service and no hot water for 3 days when asked jus replied they would get it fixed but never had it solved
Room: Classic Room with Free Wifi
Excellent Stay
The hotel was beautiful, with clean and comfortable rooms. It was even better than expected. The price was terrific. There were great restaurants within walking distance. I would definitely stay there again.
Room: Triple Bed Room With Airport Transfer
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 27 15:29:52 IST 2025
Dear Guest, Thank you for sharing your feedback.We are delighted to know you enjoyed our clean and comfortable rooms, great location, and value for money. It’s great to hear we exceeded your expectations. We truly appreciate your kind words and look forward to welcoming you back soon. Thank You Hotel Management
Poor Stay
Room not up to mark and also they are provided airport dropping with sharing basis
Room: SUITE ROOM WITH CITY VIEW WITH AIRPORT PIC UP OR AIRPORT DROP
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 27 15:34:38 IST 2025
Dear Guest, We regret to know that your stay did not meet expectations. Your feedback about the room quality and shared airport drop-off service has been noted for improvement. We truly value your input and will work on enhancing our services to ensure a better experience on your next visit. Thank You Hotel Management
good service and staffs
Good service and friendly staffs I like your hotel room and service
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 27 12:18:57 IST 2025
Dear Guest, Thank you for your kind feedback.We are thrilled to know you enjoyed our good service, friendly staff, and comfortable rooms. Your appreciation means a lot to us and encourages our team to keep delivering exceptional hospitality. We look forward to hosting you again for another pleasant stay soon. Thank You Hotel Management
Good Stay
The property is excellent and the staff is highly Profesional
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 27 12:15:34 IST 2025
Dear Guest, Thank you so much for sharing your feedback. We are delighted to know that you found our property excellent and our staff highly professional. Your kind words inspire our entire team to continue providing exceptional hospitality and memorable experiences. We look forward to welcoming you again soon. Thank You Hotel Management
Terrible Stay
it was terrible there was a broken window, I booked lunch but they offered poor thali only, no options left, in the breakfast, there were very few options to choose from. Cups were dirty, overall a pathetic experience I had.
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Fri Oct 24 14:25:14 IST 2025
Dear Guest, We are truly sorry to hear about your unpleasant experience. We regret the issues you faced with room maintenance, food quality, and cleanliness. Your feedback has been shared with the concerned departments for corrective action. We assure you that necessary improvements will be made to enhance guest comfort and satisfaction. Thank You Hotel Management
Poor Stay
1. This hotel is not a 4 Star, not sure why MMT endorse such hotels without verification. 2. Very rude behaviour by the staff in the reception. 3. Average breakfast, not worth the money charged.
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Fri Oct 24 14:29:09 IST 2025
Dear Guest, We apologize for the inconvenience you faced during your stay. We regret that our services and staff behaviour did not meet your expectations. Your feedback regarding the hotel rating, staff attitude, and breakfast quality has been shared with the management for corrective action. We assure improved service ahead. Thank You Hotel Management
Poor Stay
the property is allright; but the staff is extremely incompetent and lazy. They didnot clean the rooms regularly, the complementary breakfast is a total waste. I was even falsely accused twice that I hadnot paid for the complementary breakfast. I had booked for airport drop, on the day of departure they tried making up excuses that Car was N/A, Driver is N/A, etc. Overall, they successfully ruined my stay at Delhi
Room: Triple Bed Room With Airport Transfer
Hotel West End @ Delhi Airport By Luxury Group has replied on Sat Oct 25 12:16:53 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. We regret the issues faced with housekeeping, breakfast service, and airport drop arrangements. This is not our usual standard. Your feedback has been shared with the concerned teams to take immediate corrective action and improve guest experience. Thank You Hotel Management
Excellent Stay
very good facility...............
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Sat Oct 25 12:21:03 IST 2025
Dear Guest, Thank you for your kind words. We are delighted to know you enjoyed our facilities and had a pleasant stay. Your appreciation motivates our team to continue delivering excellent service and memorable experiences. We look forward to welcoming you again soon for another comfortable stay. Thank You Hotel Management
Excellent Stay
location is a very close to the main road, not do difficult to vehicle access and other services are very good
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Wed Oct 15 16:19:55 IST 2025
Dear Guest, Thank you for sharing your feedback. We are glad you found our location convenient and easily accessible from the main road. It’s wonderful to know you were satisfied with our services. We look forward to welcoming you again soon for another comfortable stay. Thank You Hotel Management
Terrible Stay
Rooms are not cleaned ,switch s wire left open ,some place in room no switch s space left open ,terrible experience ,housekeeping no uniform, I wouldn't ever recommend 😉
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Wed Oct 15 16:23:38 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. Your feedback regarding room cleanliness, maintenance issues, and housekeeping standards is taken very seriously. We assure you that immediate action will be taken to improve our services and facilities. We hope to serve you better in the future. Thank You Hotel Management
Good Stay
I have paid for a this hotel before check in time but they give us other hotel. Other hotel room was nice but not trustworthy
Room: TWO KING SIZE BED FAMILY ROOM WITH AIRPORT PIC UP AND DROP FREE
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 13 13:43:57 IST 2025
Dear Guest, Thank you for sharing your feedback.we sincerely apologize for the inconvenience caused during your stay. We regret that you were shifted to another hotel despite your confirmed booking. Though you found the alternate room nice, we understand your concern about trust. Your feedback is important, and we will take corrective action immediately. Thank You Hotel Management
Terrible Stay
Room: TWO KING SIZE BED FAMILY ROOM WITH AIRPORT PIC UP AND DROP FREE
Hotel West End @ Delhi Airport By Luxury Group has replied on Wed Oct 15 17:37:36 IST 2025
Dear Guest, We sincerely apologize for the inconvenience caused during your stay. Your feedback regarding room cleanliness, maintenance issues, and housekeeping standards is taken very seriously. We assure you that immediate action will be taken to improve our services and facilities. We hope to serve you better in the future. Thank You Hotel Management.
MMT Doesnt Match Price
Hotel is terrible and location is shady and grey full of pimps, more over if u book direct hotel price is less, and on MMT its which is even bad
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Wed Oct 15 16:35:44 IST 2025
Dear Guest, We are truly sorry to hear about your disappointing experience. We take such feedback seriously and will address your concerns regarding the location and pricing. Our goal is to ensure every guest feels safe and comfortable. We’ll review all aspects mentioned to make necessary improvements for future stays. Thank You Hotel Management
Terrible Stay
Room booked with prior payment done confirmed but when reached hotel denied saying booking is full and after argument was transferred to another hotel with no facilities no hot water bathroom was jammed totally pathetic service so avoid booking hotel west end as no pick up and drop was arranged for which payment was done and no response from hotel team was given even after sending emails for the same
Room: SUITE ROOM WITH CITY VIEW WITH AIRPORT PIC UP OR AIRPORT DROP
Hotel West End @ Delhi Airport By Luxury Group has replied on Tue Oct 14 16:16:39 IST 2025
Dear Guest, We sincerely apologize for the inconvenience and disappointment you faced. We regret the confusion regarding your confirmed booking and the issues experienced at the alternate hotel. Your concerns about the lack of facilities and unfulfilled services are valid.We appreciate your feeback and will take strict corrective action immediately. Thank You Hotel Management
Average Stay
Good service but the room is very small and staff behaviour is not good.
Room: SUITE ROOM WITH CITY VIEW WITH AIRPORT PIC UP OR AIRPORT DROP
Hotel West End @ Delhi Airport By Luxury Group has replied on Wed Oct 08 11:25:26 IST 2025
Dear Guest, Thank you for sharing your feedback. We’re glad you were satisfied with our service. However, we’re sorry to hear that the room size and staff behavior did not meet your expectations. Your comments are valuable, and we will address these concerns to ensure a more comfortable stay next time. Thank You Hotel Management
Poor service.
The staffs are not polite. Breakfast is poor. Service is poor. The location is good. The room and bathroom are good.
Room: SUITE ROOM WITH CITY VIEW WITH AIRPORT PIC UP OR AIRPORT DROP
Hotel West End @ Delhi Airport By Luxury Group has replied on Mon Oct 06 15:52:03 IST 2025
Dear Guest, Thank you for sharing your feedback. We’re glad you liked our location, room, and bathroom. However, we’re sorry to hear about your experience with our staff behavior, breakfast, and service. Your comments are valuable, and we’ll address these concerns with our team to ensure a better stay next time. Thank You Hotel Management
Good Stay
Location is good, breakfast is nice and dinner was also good but not much veriety, daily same kind of food served. Clean room, beds are also good but room size it small. I will give overall point 4 out of 5.
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Sat Oct 04 13:56:18 IST 2025
Dear guest thank you choosing our hotel for your Stay in Delhi and for taking time to review. guest Feedback keep us motivated and help us to better ourselves. we are glad to know that you enjoy our Accommodations. We also thank you for the opportunity To serve you . It was a delight having you at our hotel. Your feedback has been shared with the staff members. It is great to know that you stay with us .we Look forward to welcome you back to our hotel in the Future.Thank You...
Value for money
Good clean rooms with standard amenities ,very courteous staff,room service and food customer centric
Room: Classic Room with Free Wifi
Hotel West End @ Delhi Airport By Luxury Group has replied on Sun Oct 05 14:50:40 IST 2025
Dear Guest, Thank you for your wonderful feedback! We’re delighted to know you enjoyed our clean rooms, standard amenities, and courteous staff. It’s great to hear that our room service and food met your expectations. Your appreciation motivates our team to continue providing excellent and customer-centric hospitality always. Thank You Hotel Management
Poor Stay
All my dear friends, I would like to recount my experience during my stay at Hotel West End. I checked in on 30th September and checked out on 1st October, which included a room with two-way airport transfers and a complimentary dinner. The airport pick-up was smooth, and the car was luxurious and comfortable. However, upon arrival at the reception, I was informed casually that the room I had originally booked was not available due to electricity repairs. As I was too tired to argue, I accepted an alternative room. The complimentary dinner thali was good, but the next morning I had a terrible experience as there was no hot water available in the shower. After checking out, I was told that the drop-off taxi service was not included, even though it was clearly mentioned on the website and in my booking details. The receptionist insisted it was a mistake, until the manager, Mr. Hussain, intervened and arranged a taxi for me to the airport. This is my honest review of the experience, and I share it as a message to all travelers
Room: SUITE ROOM WITH CITY VIEW WITH AIRPORT PIC UP OR AIRPORT DROP
Hotel West End @ Delhi Airport By Luxury Group has replied on Sun Oct 05 12:06:28 IST 2025
Dear Guest, T Thank you for sharing your detailed feedback . We sincerely apologize for the inconvenience caused due to the room change, hot water issue, and airport transfer confusion. Your comments have been shared with our management team to ensure such lapses are not repeated. We’re glad Mr. Hussain could assist promptly. We truly value your feedback and hope to serve you better in the future. Thank You Hotel Management
Aerocity
Connaught Place
Janakpuri
In Sonipat
Man Singh Road Area
Aerocity
Sahibabad
Karnki
Sohna
Manesar
Surajkund
Udyog Vihar
Sector 135
Bissar Akbarpur
DLF Phase 3
Sampla
East Delhi
Kapashera
Paharganj
Paharganj
Paharganj
Paharganj
Kirti Nagar
Paharganj
Paharganj
Mahipalpur
Nizamuddin East
Mahipalpur
Chanakyapuri
Nehru Place
Lajpat Nagar
Mahipalpur
Old Delhi
Paschim Vihar
Jangpura
Greater Kailash
