Guests have appreciated the cleanliness of the rooms and the helpfulness of the staff, with many noting the cooperative service, particularly during meal times. The property offers a peaceful location, just a few kilometers from Mall Road, ideal for those seeking a quieter stay. However, some have consistently pointed out the lack of parking space and maintenance issues, such as old furnishings and unpleasant odors in certain areas. Overall, it's viewed as a value-for-money option with decent amenities.