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Review Of Hotel Pavilion0123401234

Mall Road, Mussoorie | About a minute walk to The Mall Road

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    2.5
    Average

    148 Ratings, 128 Reviews

    excellent
    8%
    very good
    16%
    average
    26%
    poor
    19%
    bad
    30%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness2.6
    • Room2.6
    • Food3.4
    • Hospitality3.2
    • Value For Money2.7
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    Reviews Summary

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    The property boasts a great location right on the Mall Road, offering stunning valley views from some rooms and easy access to nearby shops and eateries. However, many guests faced significant issues including unclean rooms, malfunctioning amenities, and poor service from untrained staff. The bathrooms were frequently described as filthy, with reports of foul smells and inadequate water supply. Despite its appealing location, cleanliness and maintenance seem to be major drawbacks, leaving many dissatisfied with their stay.

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