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You are booking hotel for more than 30 days

Review Of Hotel Sunstar Heights0123401234

Karol bagh, Delhi | 10 minutes walk to Karol Bagh Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.7
    Very Good

    83 Ratings, 31 Reviews

    excellent
    29%
    very good
    39%
    average
    14%
    poor
    10%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 4
    • 4
    • 1
    • 4
    • 2
    • 5
    • 4
    • 5

    Rating Categories

    • Location3.0
    • Cleanliness3.0
    • Room2.3
    • Food3.4
    • Value For Money3.2
    • Security3.8
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property boasts friendly and attentive staff who ensure a smooth check-in and quick service. Guests rave about the cleanliness and spaciousness of the rooms, along with the lovely modern decor creating a peaceful vibe. The location is a major plus, providing easy access to local attractions. While hot water availability seems to be an issue for some, overall, the hospitality and helpfulness of the staff make for an enjoyable experience.

    Sort by:

    Positive first
    3.0

    Average Stay

    om v.

    Room facilities are okay, but they provide little bit different type of room not as like shown in app. Otherwise other things are good, like room is clean.

    Travel Month: Sep 2025

    Room: Compact Room

    1.0

    Terrible Stay

    murugesan.business

    I had a booking from yesterday, but I arrived this morning. Only by 11 o’clock. People started calling. When are you checking out and all that it was such an irritating more than that. It was so terrible rooms were not clean. No AC properly working restroom were not so good, not at all good.

    Travel Month: Jun 2025

    Room: Compact Room

    4.0

    Good Stay

    krishna a.solo

    good and cleanplace. good facilities. accessible by vehicles. staff could have been more cooperative

    Travel Month: Jun 2025

    Room: Compact Room

    2.0

    Poor Stay

    mamillakishan.family

    NO responce and not available of supplier. no cleaning of Bath room. food supply is cost. iam not satisfied.

    Travel Month: Jun 2025

    Room: Deluxe Room

    5.0

    Warm and comfortable s

    solo

    My stay in your hotel was very comfortable. I found the staffs are very helpful. They have guided me properly for availing transportation services. It could save lots of money. Secondly, the behaviour of staff are very good. Thirdly, meals were tasty. Responses were prompt. Specially, I found, the Mr Pawan Kumar gave me very good service. I will surely recommend your hotel to my colleagues and will stay in your hotel, if need arises in future.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Compact Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    pritpal k.couple

    door lock not working even booking 5 days prior same was not addressed room was not changed even asked Manny times fridge out of order , when asked cold water they given bottles which were also not cold and later at the time of checkout they charged for the water...

    Travel Month: Jun 2025

    Room: Compact Room

    5.0

    Excellent

    solo

    Good rooms and good service. All the staffs were very helpful. Breakfast was also good. Very useful for single person to stay for official work.

    Travel Month: Jun 2025

    Room: Compact Room

    3.0

    Average Stay

    abhishek g.

    Facilities- nil, no hot water, broken showers, cockroaches, 😑

    Travel Month: Jun 2025

    Room: Compact Room

    1.0

    Terrible Stay

    shailesh p.solo

    very very bad hotel..... don't recommend to any one. very very old type room. bad smell. no day service. bad smell towel they provide.

    Travel Month: Jun 2025

    Room: Compact Room

    5.0

    Review for Hotel Sunstar Heights, Channa Market, Karol Bagh, Delhi

    srijon m.solo

    Very clean room, good sanitary measurements, good behaviour of the staff, good environment, good facilities

    Travel Month: Jun 2025

    Room: Compact Room

    4.0

    Good Stay

    rohit y.couple

    I had an amazing stay at this hotel! From the moment I arrived, the staff was welcoming and attentive, making the check-in process smooth and efficient. The room was spacious, clean, and beautifully decorated, with a comfortable bed that ensured a restful night’s sleep. The amenities were top-notch, and I loved the modern decor and relaxing atmosphere throughout the hotel. The staff went above and beyond to make my stay enjoyable, always available to assist with any requests. The location was perfect, offering easy access to local attractions. Overall, it was an unforgettable experience, and I highly recommend it!

    Travel Month: Mar 2025

    Room: Compact Room

    4.0

    It was good but they can improve.

    kiran b.loyalty-icongroup

    The stay was good. The room was clean. Everything was a call away. Food and water was provided on time after ordering. However they don't have hot water for the bathroom. When we asked they said you will have to let go some initial water to get perfect hot water but that didn't happen. In a city like Delhi, where it's cold in the morning, they should provide hot water.

    Travel Month: Feb 2025

    Room: Compact Room

    4.0

    Good Stay

    ranadhir d.loyalty-iconsolo

    Good service. Staff were responsive. Clean room and location is very good. Though they will have to repair few things in the room

    Travel Month: Nov 2024

    Room: Deluxe Room

    4.0

    Good Stay

    ranadhir d.loyalty-iconsolo

    Good service provided while staying in the property. Awesome location. Dint order any food though while staying in the property

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    4.0

    Good Stay

    ranadhir d.loyalty-iconsolo

    Quick service provided while staying in the property. Awesome location. Dint order any food while staying.

    Travel Month: Sep 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos
    2.0

    Poor Stay

    sanjay k.couple

    Right off the bat, the staff was pretty arrogant right from the time we checked in till we checked out. The room was absolutely a ruckus in th name of hygiene. And icing on the cake, no hot water for 2/3 days in our stay. Please recheck the reviews twice before you believe anything about this property. 0/10 in all regards.

    Travel Month: Sep 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    gurudatt k.loyalty-iconbusiness

    It was a comfortable stay staff members are polite & helpfull food was tasty room maintainance is too good

    Travel Month: May 2024

    Room: Compact Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    ram d.

    Yes i can share. Very small property, small room size, small bath and wash room, not personal kitchen, not facilities for morning tea and coffee metirials, bathroom materials like theekh brush etc,

    Travel Month: Apr 2023

    Room: Compact Room

    1.0

    Terrible Stay

    arindam d.

    The room was pathetic. The mattress provided was the most uncomfortable mattress to sleep. The mattress springs were broken. No drinking water was provided. Toilet was not clean as well. The room size was also too small for two person to stay.

    Travel Month: Oct 2022 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    kusum t.

    Very good nacher in all staff

    Travel Month: Apr 2022

    Room: Compact Room

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