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Review Of Hotel Suba Palace0123401234

Colaba, Mumbai | About a minute walk to Gateway Of India Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.4
    Excellent

    316 Ratings, 182 Reviews

    excellent
    61%
    very good
    26%
    average
    9%
    poor
    2%
    bad
    2%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 4
    • 3
    • 5
    • 5
    • 4
    • 5

    Rating Categories

    • Location4.7
    • Cleanliness4.4
    • Room4.0
    • Food4.2
    • Hospitality4.4
    • Value For Money4.2
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    Review Summary

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    At Suba Palace, guests appreciate the stellar location just a stone's throw from the Gateway of India and vibrant Colaba market. The staff is known for being friendly and attentive, contributing to a warm atmosphere. Visitors also enjoy the cleanliness, comfortable rooms, and a variety of delicious food options, especially at breakfast. Many express a desire to return, highlighting the property’s overall charm and excellent hospitality.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    hrushikesh s.family with 2 kids

    I was very much satisfied with the type of service and really it was a wonderful experience staying at Suba.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Deluxe Room

    Hotel Suba Palace has replied on Sun Oct 05 17:00:19 IST 2025

    Dear Hrushikesh Sethi, We're thrilled to hear that you had a wonderful experience staying at Suba! Our team is dedicated to providing exceptional service, and it's rewarding to know that we met your expectations. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future. Regards Ibrahim Shaikh General Manager

    5.0

    Excellent Stay

    punyabrata d.family with 1 kid

    Nice clean and friendly hotel right near the Gateway of India and Colaba market. Staff was friendly, food was excellent!

    Travel Month: Sep 2025

    Room: Deluxe Room

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    Hotel Suba Palace has replied on Sun Oct 05 17:00:22 IST 2025

    Dear Punyabrata Das, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel's convenient location, cleanliness, and the friendly staff. We're also delighted that you found the food to be excellent. We hope to welcome you back again soon for another great stay! Regards Ibrahim Shaikh General Manager

    5.0

    Excellent Stay

    radhey s.group

    Everything was great during my stay. The room was clean, the staff were friendly, and the overall experience was smooth and enjoyable. Would definitely stay here again!

    Travel Month: Sep 2025

    Room: Deluxe Room

    Hotel Suba Palace has replied on Sat Sep 13 14:30:19 IST 2025

    Dear Radhey Shyam Goyal, Thank you for choosing Suba Group of Hotels for your stay! We're thrilled to hear that you had a great experience with us. Your kind words about the cleanliness of the room and the friendly staff mean a lot to us. We look forward to welcoming you back for another smooth and enjoyable stay in the future! Regards Ibrahim Shaikh General Manager

    5.0

    My home away from home

    hamsa r.business

    My experience with suba palace is always excellent. The staff is amazing, keeps me pampered as well. I dont feel that i am not at home when i live with suba. I will always be choosing this hotel for all my future stays be it personal or official.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe Room

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    5.0

    Awesome stay😊

    srikant p.family with 2 kids

    have traveled with a family of 4 and had a great stay. Rooms were near and clean and able to accommodate 2 kids comfortably with an additional bed provided within the room. walkable distance to Gateway of India and Colaba market with lot of food joints. The buffet breakfast had a wide selection and was awesome with a wide spread and the inside restaurant food ordered was also tasty. Hotel staffs provided a great hospitality and very attentive, and seperately called during night for any support required. Overall a pleasant stay and highly recommended.

    Travel Month: May 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    omkar g.

    The food was great especially the breakfast, the location was also good as it was located near the market and tourist place, the facilitis was okay but the shower was not working properly but overall it was a great experience, I would like to mention about the staff they were really helpful and friendly.

    Travel Month: May 2025

    Room: Deluxe Room

    1.0

    Terrible experience

    mehroz k.loyalty-iconbusiness

    Very poor hospitality and unprofessional staff. Will definitely not recommend as i had a terrible experience.

    Travel Month: Jun 2024

    Room: Deluxe Room

    5.0

    Amazing stay

    moses r.loyalty-iconfamily

    We are gladly saying... Thank you so much for your hospitality ! Best quality furnishings, very humble staff, good ambience, delicious food and all are well managed. it was a amazing stay ! 💯 Recommended

    Travel Month: Jun 2024

    Room: Deluxe Room

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    4.0

    Amazing experience

    tejaswita m.family

    It was an amazing experience. The food was very tasty, and the staff was welcoming. Rooms were clean and good housekeeping service. Only one suggestion, if they can keep a power backup, that will be helpful in case of a powercut. Otherwise it was just excellent.

    Travel Month: Jun 2024

    Room: Deluxe Room

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    Hotel Suba Palace has replied on Fri Jun 21 17:36:41 IST 2024

    Dear Tejaswita Misal, Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience at our hotel. We appreciate your suggestion regarding the power backup, and we'll certainly take it into consideration for the convenience of our guests. We look forward to welcoming you back for another excellent stay! Regards Ibrahim Shaikh General Manager

    2.0

    Very very bad experience

    mohammed r.loyalty-iconbusiness

    The linen was torn, tiles in the room was broken and room size was too small. And every time a guest came to meet they were very rude and asking to come to reception to meet. Had to cancel the booking due to these poor experiences. Would never recommend

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Nnnnnnnn

    akash k.loyalty-iconbusiness

    Excellent hospitality, great staff management, meet and clean, love to visit again if i ever visited mumbai

    Travel Month: Apr 2024 (3-Night Stay)

    Room: Deluxe Room

    5.0

    Beyond satisfied

    sujata n.loyalty-iconsolo

    Amazing location, extremely hygienic, great breakfast buffet, no hassle with check in check out, comfortable room.

    Travel Month: Oct 2023

    Room: Deluxe Room

    Hotel Suba Palace has replied on Thu Nov 02 17:10:29 IST 2023

    Dear Ms. Sujata , Thank you so much for your positive review! We are delighted that you enjoyed the amazing location, hygienic facilities, breakfast buffet, hassle-free check in and check out, and comfortable room. We strive to make our guests' stay as enjoyable as possible. We look forward to welcoming you back soon. Regards Ibrahim Shaikh Accommodation Manager

    4.0

    Good Stay

    hussain r.loyalty-icon

    The hotel staff is very courteous and warm. Location of the hotel is excellent, very well connected. Overall the stay was quite comfortable and staff was very warm and welcoming

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Suba Palace has replied on Sun Oct 22 17:21:53 IST 2023

    Dear Mr. Hussain Thank you for taking the time to share your experience with us. We are delighted to hear that you found our staff to be courteous and warm, and that the location of the hotel was excellent. We strive to ensure our guests have a comfortable stay and it's great to hear that we were able to meet your expectations. We look forward to welcoming you back soon. Regards Ibrahim Shaikh Accommodation Manager

    5.0

    Excellent Stay

    b v.loyalty-icon

    Good location and ambience.nice staff and very good receiving.Response is very good from staff and rooms are very neat and comfortable.Enjoyed the stay.

    Travel Month: Sep 2023

    Room: Deluxe Room

    Hotel Suba Palace has replied on Sat Nov 25 12:59:54 IST 2023

    Dear Mr. Mutthy , Thank you for your kind words! We are glad to hear that you enjoyed your stay with us and appreciated our great location and ambience, friendly staff, and comfortable rooms. We strive to provide the best service and experience to our guests and it's rewarding to know that we succeeded in doing so. Thank you for your review! Regards Ibrahim Shaikh Accommodation Manager

    5.0

    Suba amazing

    irfan a.loyalty-iconbusiness

    Suba palace is amazing. From prayer room to muslim atmosphere. . The cozy and comfortable room. The level of attention they give you. The lift guy know all the language there is lol

    Travel Month: Aug 2023 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Not value for money

    s.loyalty-iconbusiness

    Two nights stay on business trip. Tiny room, dirty curtains and towels, no shaving and dental kits in the room. Toiletries insufficient and were not refilled on the second day. Breakfast below average.

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Good Stay

    vinod p.loyalty-iconbusiness

    The hotel is located in a prime place and it's walkable to gateway of india. The hotel team is very guest warming and supportive

    Travel Month: Jul 2023

    Room: Deluxe Room

    2.0

    Bad and unhygienic property

    amit k.loyalty-iconbusiness

    Very small room, small washroom for inr . All the floor and wall tiles are broken, very uncomfortable situation. Ac also poor performance. Lobby, lift, reception all are very narrow area. Strains at bed sheet and blanket. Veg Options are negligible for vegetarian. Nothing for kids and old citizens. May the couple prefer this but again budget is very high.

    Travel Month: Jul 2023

    Room: Deluxe Room

    3.0

    Average Stay

    subash b.loyalty-iconcouple

    The best thing about this hotel is it's location. It's right behind the iconic and historical gateway of india and tajmahal palace hotel. The staff are courteous and friendly. From reception to house keeping staff, everyone greets you with a beautiful smile. They respond quickly to any needs or assistance. The management allowed me to check-in 3 hours early. However, the stay is not worth the price for sure. It's too expensive for one night and anything you order from their menu outside the free breakfast is going to dent your wallet. Just 2 parathas and two 1 litre water bottles cost 670 inr and it's a shocker for me. Also, you don't get everything from the list of amenities/facilities mentioned. The room was not so greatly ventilated and the shower cubicle is too small and one needs to stand right beneath the shower to take a bath as the water doesn't spread far. The tv is useless and which ever channel you try to watch, it says not available. I had to ask for the dental kit as it was not arranged earlier. I personally didn't like the breakfast as the menu isn't so appealing and looked like it's more in the favour of international customers. Overall, it's an average hotel with polite and friendly staff.

    Travel Month: Jul 2023

    Room: Deluxe Room

    4.0

    Great location to stay

    praveen e.loyalty-iconsolo

    Situated very close to gateway of india, the location makes this a winner. It's more economical as well compared to other hotels in the area. Rooms are clean and have all the basic amenities and a comfortable bed. Nothing fancy though.

    Travel Month: Apr 2023

    Room: Deluxe Room

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