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Review Of Hotel Star Palace0123401234

Paharganj, Delhi | 10 minutes walk to R K Ashram Marg Metro Station

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    4.2
    Very Good

    1649 Ratings, 377 Reviews

    excellent
    65%
    very good
    11%
    average
    9%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 5
    • 5
    • 3
    • 5
    • 5
    • 5
    • 5
    • 5

    Rating Categories

    • Location2.9
    • Cleanliness2.8
    • Value For Money3.0
    • Child Friendliness2.9
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Staying at this property offers excellent connectivity, being just a short walk from New Delhi Railway Station and metro stations, making it super convenient for travelers. Guests rave about the friendly and helpful staff, along with tasty food options. The property is budget-friendly and provides a comfortable stay with clean rooms, although some guests mentioned room size as a drawback. Overall, it’s considered a good option for budget-conscious visitors looking for decent service and accessibility.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    milu s.

    Nice Experience, Food , location, cleanliness everything is very good. Thank you

    Travel Month: Oct 2025

    Room: Deluxe AC Room

    3.0

    Average Stay

    pankaj p.

    The rooms were not clean properly ac is working fine but the bedsheets and blanket are smelling little bit rainy needs to focus on that overall staff behaviou is good and 3 marks are only for that

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    vatshal m.

    Property was too good Staff behaviour was excellent Food were delicious Everything was hygienic

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    vinod k.

    Room service very poor and Room dirty

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    saurrabh p.group

    Hi I would like to rate this stay again.

    Travel Month: Sep 2025

    Room: Triple Bed Ac Room

    5.0

    Excellent Stay

    sourav s.

    Everything is excellent 👌

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    ashish k.family with 2 kids

    5

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    alok.

    Worse property in filthy place, stinky rooms furniture broken. Poor staff and service

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    2.0

    Poor Stay

    manmohan k.group

    Cheap and dirty hotel. Washroom was not properly clean . Cockroach was everywhere

    Travel Month: Sep 2025

    Room: Triple Bed Ac Room

    5.0

    Excellent Stay

    swapnil j.

    5

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    Hotel Star Palace has replied on Tue Sep 16 21:48:30 IST 2025

    Dear sir thanks for you are sharing feedback

    4.0

    Good Stay

    vijay g.group

    Please is good, and staffs are of helping nature, we had service 24x7, good hotel, can prefer..

    Travel Month: Sep 2025 (3-Night Stay)

    Room: STANDARD ROOM NON AC

    Hotel Star Palace has replied on Sat Sep 13 13:59:25 IST 2025

    Dear sir thanks for you are sharing feedback

    2.0

    Poor Stay

    ajeesh c.group

    Unhygienic room, cockroaches everywhere, the asked me to check out early at 8 am as i have booked via MakeMyTrip other clients check out time was 21pm they also charged me extra 600 for checking out at 12 pm.

    Travel Month: Sep 2025

    Room: Triple Bed Ac Room

    3.0

    room condition is average

    zuber r.couple

    smell at hotel room is not good lift is not available in hotel and they provide room on 3rd floor.....

    Travel Month: Sep 2025

    Room: STANDARD ROOM NON AC

    5.0

    Excellent Stay

    sameer a.group

    nice hotel good rooms cleane room and bathroom food was good near to new delhi railway station and metro station

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    • user photos
    • user photos

    Hotel Star Palace has replied on Fri Sep 12 09:21:21 IST 2025

    Dear sir thanks for you are sharing feedback

    4.0

    value for money

    priyabrat p.solo

    This hotel is near to Delhi railway station NDLS, walking distance from hotel. I got this property through good rating search in MMT.

    Travel Month: Sep 2025

    Room: STANDARD ROOM NON AC

    • user photos
    • user photos
    • user photos

    Hotel Star Palace has replied on Sun Sep 28 01:28:40 IST 2025

    Thanks for sharing your valuable review

    2.0

    Poor Stay

    kyada k.

    Gas geyser was not working and the hotel staff had poor service

    Travel Month: Sep 2025

    Room: STANDARD ROOM NON AC

    2.0

    too bad hotel ...

    rohit u.group

    Staff at reception was too rude .. we have booked for 3 person but they give arrangements for only 2 person

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    munish w.couple

    room bi buhut bekar tha or service bi buhut bekar thi or meri wife ka reception pe numbr dya maine toh usko alag alag numbr se msg anne lge or call ane lge kissi kissi ka toh main yahi kahu ga ki hote bekar hai

    Travel Month: Sep 2025 (4-Night Stay)

    Room: Deluxe AC Room

    1.0

    Pathetic Locality

    devam s.solo

    The hotel is located in Pahar Ganj area (opp New Delhi railway station). The area did not appear to be safe for solo travellers - I witnessed a person being pick pocketed in the area upon entering the lane. The area appeared to be full of shady hotels, bars with bystanders staring at you. On doing Google search and talking to my cab driver, he mentioned this area had instances of red light activities, theft at the night. Also the Hotel is in a very small lane which makes it all the more shady and suspicious. The rooms are extremely small and the bed and cushions are not maintained properly. Even my AC was not working. I would strongly recommend people to avoid booking this place to save some money. I immediately checked out of the property and checked into some other accommodation in CP. I would suggest MakeMyTrip to conduct some diligence before listing properties. I would not expect such a terrible experience from MMT.

    Travel Month: Sep 2025

    Room: Deluxe AC Room

    5.0

    Good Ambience, Nice Location

    suman j.family

    The hotel is just 6mins of walking distance from New Delhi Railway Station. Room & Toilet are very clean, beautiful and well interior. Staff behaviour is good.

    Travel Month: Aug 2025

    Room: STANDARD ROOM NON AC

    Hotel Star Palace has replied on Tue Sep 02 06:57:50 IST 2025

    Dear sir thanks for you are sharing feedback

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