The property boasts a prime location just a short walk from the Karol Bagh metro station, offering easy access to nearby markets and attractions. While some guests appreciated the cooperative staff and fast room service, many others expressed dissatisfaction with the cleanliness and overall maintenance. Complaints about musty smells, dirty linens, and inadequate bathroom facilities were common. Breakfast quality received mixed feedback, with some finding it lacking. The ambiance and infrastructure require significant improvements to meet guest expectations.