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Review Of Hotel SMR Palace-Rooftop - view Taj Mahal0123401234

Tajganj, Agra | 1.2 km drive to Taj Mahal

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • business
    3.3
    Good

    96 Ratings, 33 Reviews

    excellent
    27%
    very good
    23%
    average
    24%
    poor
    8%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 5
    • 5
    • 3
    • 4
    • 2
    • 2
    • 2
    • 4

    Rating Categories

    • Location3.0
    • Food3.0
    • Value For Money2.6
    • Facilities2.8
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    Reviews Summary

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    This property boasts a prime location, just a short walk from the Taj Mahal, making it convenient for sightseeing. Some guests appreciated the friendly staff and decent food quality. However, many reviews highlight significant concerns like poor cleanliness, malfunctioning facilities, and unpleasant odors in the rooms and bathrooms. The service seems inconsistent, with several complaints about unmet requests and unprofessional staff behavior. Overall, while the location and affordability are noted, the upkeep and service leave much to be desired.

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