Centrally located near to shopping malls, but the room we were provided was poorly maintained, broken and stained tails, damaged pop, non working remotes, unhygienic bathroom etc. Staff behavior was good but the lots of maintenance works to be done.
Hotel Silver Arc has replied on Tue May 16 13:24:24 IST 2023
Dear sir, thankyou for sharing your feedback, which is extremely valuable and important to us. It was indeed pleasure to have you visit at hotel silver arc - delhi. Please accept my apology for your experience. We will review our processes & retrain the team, & i assure you greater care will be taken on your future stay with us. I request you to give us another opportunity to serve and i am confident that you will have a marked improvement on your next stay with us. I look forward to hearing from you, until then i remain at your service.