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Review Of Hotel Shanker Palace0123401234

Jammu Road, Katra | About a minute walk to Main Bazaar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.4
    Good

    88 Ratings, 57 Reviews

    excellent
    24%
    very good
    28%
    average
    25%
    poor
    10%
    bad
    13%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 5
    • 5
    • 4
    • 2
    • 3
    • 5
    • 3
    • 3

    Rating Categories

    • Location4.0
    • Cleanliness3.4
    • Room3.2
    • Hospitality2.9
    • Value For Money3.4
    • Facilities3.3
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    Reviews Summary

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    Guests appreciate the cooperative and polite staff, along with the property's excellent location near the Katra market. Many noted the spacious rooms and good ambience. However, infrastructure issues like poorly maintained facilities, unclean bedding, and inconsistent room service were common complaints. While some enjoyed tasty food, others found it average, and cleanliness remains a concern in certain areas.

    Sort by:

    Positive first
    2.0

    No properly maintained Infrastructure.

    abhinav g.family

    No doubt the staff was polite enough to resolve the issue which could be solved but the infrastructure such as kettle in your room and the water heater are not properly maintained which certainly certainly degrades the experience of the stay. Can say it though, Shankar palace is loosing it's remarkable quality it was once known for.

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Excellent Stay

    gautam k.

    good hospitality of staff, very cooperative and stay was also nice ๐Ÿ‘๐Ÿผ ๐Ÿ‘๐Ÿผ ๐Ÿ‘๐Ÿผ ๐Ÿ™๐Ÿ™๐Ÿ™ jai mata di ๐Ÿ™ ๐Ÿ™ ๐Ÿ™

    Travel Month: Dec 2024

    Room: Deluxe Room

    Hotel Shanker Palace has replied on Sat Feb 22 18:37:37 IST 2025

    Thanks for your valuable feedback sir. please visit again.

    3.0

    Average Stay

    sagar c.loyalty-icon

    Bedding was not properly clean. Room service is just namesake. Location is it's usp.

    Travel Month: Jul 2024

    Room: Exec Double Bed

    5.0

    Excellent Stay

    surendra.family

    Spacious lounge, too much space for parking, neat & clean, staff also good, good ambience, location is also superb. All combined, it is really a nice hotel. If one wants food, he can go outside also & try any kind of food available at plentybofvof restauranrs located in the frontvside road.

    Travel Month: Jun 2024

    Room: Deluxe Room

    Hotel Shanker Palace has replied on Sat Feb 22 18:53:36 IST 2025

    Thank you for your wonderful review, Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Looking forward to seeing you again! JAI MATA DI

    5.0

    Perfect

    mohit m.family

    One of the best places to visit as it's clean and very spacious and peaceful. Food was also great and tasty.

    Travel Month: May 2024

    Room: Deluxe Room

    5.0

    Excellent Stay

    bideh s.group

    Service-excellent, location - excellent, cleanliness - excellent, overall experience-excellent, can be improved more if provide tea kit in room & sleepers etc

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Exec Double Bed

    5.0

    Good hotel

    sachin m.family

    It's a nice hotel with good staff. We enjoyed our stay here. Cleanliness is good. Basic facilities are available with abundant supply.

    Travel Month: Mar 2024

    Room: Deluxe Room

    • user photos
    • user photos
    • user photos

    Hotel Shanker Palace has replied on Sat Feb 22 18:40:19 IST 2025

    Thanks for your valuable feedback sir. please visit again. jai mata di.

    5.0

    Excellent Stay

    kalpesh k.couple

    excellent..... really helpful...,and .....well behaved staff..... really enjoyed...i recommend.....for good to stay katra

    Travel Month: Dec 2023

    Room: Deluxe Room

    Hotel Shanker Palace has replied on Sat Feb 22 18:55:02 IST 2025

    Thankyou for your feed back, Your satisfaction is our top priority, and your review reaffirms the hard work we put in every day. Looking forward to seeing you again! JAI MATA DI

    4.0

    Good Stay

    subrat k.loyalty-icongroup

    Rooms are specious. You have to take your food outside. As the restaurant modification work is goingon.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room

    2.0

    False commitment

    vijay k.group

    False commitment, room picture and room allotment difference.

    Travel Month: Nov 2019

    Room: Executive Room

    1.0

    Worst Hotel experience ever

    jatin t.family

    Rude staff Don't serve anything on time Charged extra for breakfast even when I had booked room with breakfast

    Travel Month: Nov 2019

    Room: Super Deluxe Room

    1.0

    Very poor facilities in hotel

    shikhar.couple

    Third class facility I have wasted my money. Wash room dirty room services poor. Value for money zero.

    Travel Month: Nov 2019

    Room: Super Deluxe Room

    3.0

    Improvement needed in maintenance of room mirror and toilets overall it was average

    tara s.couple

    Mobile charging points are less and cleaning was not good I expect, towels given to us were not properly washed.

    Travel Month: Oct 2019

    Room: Super Deluxe Room

    2.0

    I will not recommend it any one

    vivek g.family

    Location is all right, food average but service worse

    Travel Month: Sep 2019

    Room: Executive Room

    2.0

    Not so good. Worthless

    nitin c.family

    Hotel is clean and tidy. Near market area. Hotel staffs are very friendly however the rooms are not proper and good because of the air conditioner. None of the rooms have proper cooling. We had to change 4 rooms then also we were facing the cooling issue. It was so hot and we had to bare the heat. The Hotel clearly said we don't have any other room and this is how our AC's are. Food is OK, not so good. Service is OK. Would suggest go for a better Hotel.

    Travel Month: May 2019 (3-Night Stay)

    Room: Executive Room

    3.0

    Review for Shanker Palace

    rekha k.family

    The staff was good but hotel needs renovation. There were cockroaches in the room. Lights are so dim we need to remove curtain in day time. We ask to stay for more 4 to 5 hours and ready to pay extra but they told whole room charges. They must understand that our train timing are of night. Whole of day if we are not in hotel as we were travelling to durbar at night 11:30 we were back so what if they can gave us stay for small period as we were there with kids.

    Travel Month: May 2019

    Room: Executive Room

    1.0

    Worst experience

    dhavala l.couple

    It is like heaven. Worst experience. Not at all recommended

    Travel Month: May 2019

    Room: Executive Room

    5.0

    Splendid experience

    jitesh c.family

    Staff was very cooperative and professional. Hotel ambience was nice Need to do little bit work towards insects like cockroaches and mosquitoes Else everything is good and nice overall great experience

    Travel Month: May 2019

    Room: Executive Room

    5.0

    One of the best hotels I stayed in Katra for the bookings done through MakeMyTrip

    j p.solo

    Hospitality, cleanliness, infrastructure, furniture, all excellent. Would love to stay on and on again.

    Travel Month: Apr 2019

    Room: Executive Room

    4.0

    Good service and staff

    prem s.

    Hotel was clean and well maintained. Staff was good and service provided were good. Overall good for stay.

    Travel Month: Jan 2019

    Room: Executive Room

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