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Review Of Hotel S Square0123401234

Mussoorie, Mussoorie | 1.4 km drive to Company Bagh

    User Rating & Reviews

    • everyone
    • couple
    • family
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    3.4
    Good

    108 Ratings, 55 Reviews

    excellent
    30%
    very good
    21%
    average
    20%
    poor
    17%
    bad
    12%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 1
    • 2
    • 2
    • 3
    • 5
    • 4
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.1
    • Food4.4
    • Value For Money3.2
    • Facilities4.0
    • Child Friendliness3.3
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    Reviews Summary

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    This property boasts a great location, just about 900 meters from Mall Road, offering stunning views. Guests appreciated the warm hospitality of staff member Bobby Verma, who is often singled out for his helpfulness. However, there are consistent complaints about room cleanliness and maintenance issues, such as dirty linen and faulty amenities. While the food received mixed reviews, some guests enjoyed the service but found it a bit slow at times. Overall, it offers a decent budget stay with potential for improvement.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    swagato b.family with 1 kid

    Hotel staffs are cooperative. Owner Mr Bobby Verma himself manages operations which deserve special mention

    Travel Month: Aug 2025

    Room: Deluxe Room (Non-View)

    5.0

    Excellent Stay

    khushal t.couple

    Nice stay fantastic food good hygiene, would highly recommend to stay. Impressed by super hospitality by booby verma, highly recommended for all

    Travel Month: Aug 2025

    Room: Deluxe Room (Non-View)

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    3.0

    stay room service food property

    aarti c.family with 1 kid

    Average food and property. Staff was cooperative. Room service was slow. Overall average experience

    Travel Month: Jun 2025

    Room: Deluxe Room (Valley View)

    5.0

    Hotel S Square

    hardik s.family with 1 kid

    Incredible Experience with Owner of Hotel Mr.Bobby Verma Sir.. & Team VRS Special Thanks to Rohitbhai also for wonderful trip to Mussoorie. Arrange Everything For us without any Worry for Trip to Mussoorie.. I will recommend all you must stay here.. Hotel 5/5 Food 5/5 Staff Behaviour 5/5 Location 5/5

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room (Valley View)

    1.0

    If you want comfortable then please don't book this hotel.

    sudhir s.family

    If you want comfortable then please don't book this hotel. Hotel conditions is very poor. I was struggle and then cancelled this room

    Travel Month: May 2025

    Room: Deluxe Room (Non-View)

    1.0

    Room is dirty & not as per specification

    harshil m.family with 1 kid

    Proper housekeeping not done in room. Room condition not good. very less manpower in hotel. service is very slow.

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room With Balcony

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    3.0

    Average Stay

    yashasv s.

    Check-in was delayed and had to contact hotel staff from reception as intercom was not working. Otherwise basic amenities were fine. Stay was comfortable and food served was delicious.

    Travel Month: May 2025

    Room: Deluxe Room (Non-View)

    1.0

    Terrible Stay

    dalip n.family with 1 kid

    worst 3rd class service along with their hotel The service of the hotel 3rd class.today order breakfast at 8.30am and received at 10am after called 3 times and personally go to the reception then. Deluxe room: the curtains are torned, bedsheet room conditions third class, in bathroom baby pads are there, on walls spitting of tambacco

    Travel Month: Apr 2025

    Room: Deluxe Room With Balcony

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    5.0

    Excellent Stay

    ayush n.family

    The stay here was really comfortable and Bobby Verma ji’s hospitality was really good and he managed all things well.

    Travel Month: Apr 2025

    Room: Deluxe Room (Valley View)

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    2.0

    disappointed and dissatisfied stay at the hotel at this cost

    sabiha n.family

    room was too small, linen was dirty, staff was unresponsive, wastage of money. i will not recommend this hotel to anyone

    Travel Month: Apr 2025

    Room: Deluxe Room (Non-View)

    5.0

    Excellent Stay

    kamaal a.couple

    All over the services,location, food and amenities provided by the Hotel S square are really good. I really thanks to all the hotel S square receptionist and other management.I really thanks to Bobby verma ji, he is nice person and cooperative.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Deluxe Room (Non-View)

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    1.0

    Terrible Stay

    kausalyey t.family with 1 kid

    worst rooms with lot of issues and nobody in hotel staff care about what customer is facing even bed bugs are available in the room

    Travel Month: Apr 2025

    Room: Deluxe Room (Non-View)

    1.0

    Terrible Stay

    jagdish c.family with 2 kids

    1.The condition of the room was very bad 2.Breakfast was not provided on any day 3.The room has not been cleaned for two days 4.The curtain in the room was torn 5.toilat in bathroom is faulty 6. towel not provided -The hotel experience was very bad, no facilities were provided, please refund my money

    Travel Month: Apr 2025 (3-Night Stay)

    Room: Deluxe Room (Non-View)

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    2.0

    Poor Stay

    arpit k.family with 1 kid

    Worst service i h e ever seen... they provided us the 3rd floor room no geyser working properly and intercom not wroking everytime you need something you have to go to the reception from 3rd floor to tell them...towels and sleepers were provided food were available after 2 hours of order

    Travel Month: Apr 2025

    Room: Deluxe Room With Balcony

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    1.0

    Dirtiest room & Worst Staf

    rittik k.couple

    dirtiest room I have ever seen. worst stay ever. Staffs pretend to be helpful but will misguide you. Their receptionist is the worst.

    Travel Month: Mar 2025

    Room: Deluxe Room (Valley View)

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    5.0

    Excellent Stay

    manoranjan t.family

    The host bobby verma has been great in helping and making the stay amazing. Great hospitality by the staff ayush.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room With Balcony

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    5.0

    Excellent Stay

    himanshi a.group

    Mr. Bobby verma was our host for the stay. Amenities, location all were nice. Hotel is just 1km from mall road and has a nice parking space with a very beautiful view. Food, services all were good.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Deluxe Room (Valley View)

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    5.0

    Excellent Stay

    girraj s.group

    Very good experience with hotel s squre and with mr bobby verma nice food, nice hospatility and nice management

    Travel Month: Jan 2025

    Room: Deluxe Room (Non-View)

    • user photos
    5.0

    Excellent Stay

    chirag d.couple

    Bobby verma is care full person and nice food excellent location or everything will be nice Good stay in mussoorie s square

    Travel Month: Jan 2025

    Room: Deluxe Room (Valley View)

    4.0

    Good Stay

    surbhi j.couple

    1. Value for money for one night stay. 2. Service was a little slow due to heavy booking otherwise the stay was good. 3. The staff was also cooperative.

    Travel Month: Dec 2024

    Room: Deluxe Room With Balcony

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