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You are booking hotel for more than 30 days
Mussoorie, Mussoorie | 9 minutes walk to Picture Palace
218 Ratings, 110 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the spacious, clean rooms and stunning views from the property. The staff is often described as friendly, helpful, and courteous, contributing to a warm atmosphere. Many enjoyed the delicious food, especially the breakfast spread. The rooftop dining experience is also a highlight, providing scenic vistas. Overall, it's a comfortable spot for leisure and relaxation in Mussoorie.
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Good Stay
The stay was awesome. Room was good, clean & specious.
Room: Premium Room with View
DLS Oak Bush has replied on Wed Oct 08 17:21:10 IST 2025
Dear Parvesh DulatJi, Thank you so much for your kind words! We're thrilled to hear that you had an awesome stay and found the room clean, spacious, and comfortable. Your satisfaction means a lot to us, and we hope to welcome you back again soon!
Excellent Stay
the stay was comfortable at dls oak,staff was courteous,helpful n responsive,property is superb in its price range
Room: Deluxe Room
DLS Oak Bush has replied on Wed Oct 08 17:24:07 IST 2025
Dear Rahul balmiki Ji, Thank you for taking the time to share your valuable feedback. We are delighted to know that your stay at DLS Oak was comfortable and that you appreciated the courteous and responsive nature of our staff. It's wonderful to hear that you found the property to be superb and a great value within its price range. Your kind words motivate us to continue delivering excellent service. We look forward to welcoming you back in the future.
Not worthy of the reviews provided in the MMT
Rooms are very congested bathroom is almost non-accessible and very small. The reception staff is confused and non-cooperative they say that they have given a superior room but end up in having a bad night. The restaurant does not have enough menu. Property location is good.
Room: Deluxe Room
DLS Oak Bush has replied on Mon Oct 13 16:04:53 IST 2025
Dear Nitesh Bansal Ji, Thank you for taking the time to share your feedback. We sincerely regret to hear that your recent stay did not meet your expectations. We apologize for the inconvenience caused by the room size and bathroom accessibility. Your comfort is very important to us, and we will certainly review this internally to see how we can make improvements. We are also sorry to hear about your experience with our reception team; this is not the level of service we aim to provide, and we will be conducting further training to ensure better guest interaction in the future. We appreciate your comments regarding the restaurant menu and will pass your feedback on to our culinary team for consideration. On a positive note, we’re glad you found our property’s location convenient. Your feedback is valuable to us, and we hope you’ll give us another opportunity in the future to provide you with a more enjoyable stay.
Excellent Stay
The location is slightly uncomfortable as far as accessibility to the main market is concerned. The property itself is fabulous with a beautiful view and a rooftop restaurant providing excellent food. The staff was cordial and experience was excellent.
Room: Premium Room with View
DLS Oak Bush has replied on Thu Sep 04 14:53:26 IST 2025
Dear Iram Agha Ji, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the property, the beautiful views, and the rooftop restaurant. It’s wonderful to know that our team’s hospitality contributed to making your experience an excellent one. We do acknowledge your comment regarding accessibility to the main market and truly appreciate your input. We are continuously working on improving our guests’ overall convenience and will certainly take this into consideration. We hope to welcome you back again soon for another memorable stay.
good staff and need and clean nice service or han next time bhi yahi rukna
Nice location good food nice services everything good ,sab accha tha service se lakar kichan sevice baat karna ka tariqa.
Room: Deluxe Room
DLS Oak Bush has replied on Mon Aug 25 13:15:16 IST 2025
dear Mukesh ji ,we are glad aapko yahan aakar acha laga,hum lagatar koshish main rehte hain best hospitality standard maintain kiye jaaen hamesha, aapki agli visit ka mintezaar rahega,,,thank you for your feedback , take care.
Good view
the stay was good, the hotel staff was pleasant, the room had everything required, the hotel has a great view
Room: Deluxe Room
DLS Oak Bush has replied on Mon Aug 25 13:17:11 IST 2025
Dear Sir/madam,we are thrilled that you had great time in oak bush,appriciate your kind words,we will be glad to have you back with us,thank you again,take care
Excellent Stay
We had a pleasant experience at this hotel. It is located from walking distance of about 15 mins from Main attractions of Mall Road like Kalsang, Cambridge Book store etc. The rooms and common areas are very well maintained, nicely furnished and clean. Overall it was a warm and homely atmosphere ensured by the Manager and staff. We requested for preparation of pudding for puja offering during Janmashtami and the concerned person was more than willing to help. I cannot thank them much for this generous behaviour. The breakfast and dinner buffer spread is adequate and very fulfilling. I highly recommend this place for a leisurely winding down stay at the cosy surrounding of Landour.
Room: Premium Room with View
DLS Oak Bush has replied on Thu Aug 21 12:05:07 IST 2025
dear sourav ji, thank you for your kind words,we are glad that you had good times in oak bush, we consistently try to maintain the highest standard of hospitality , hope to see you soon ,thank you,take care of yourself.
Good Stay
Good location with delicious food . Staff were pretty helpful
Room: Deluxe Room
DLS Oak Bush has replied on Fri Aug 15 12:06:06 IST 2025
we are glad that you had fantastic time with oak bush. thank you for you valuable feedback hope to see you again..
Excellent Stay
Location is awesome Food quality is very good Amenities and services is very good Every person one time visit this hota Location is awesome Food quality is very good Amenities and services is very good Every person one time visit this hotal
Room: Deluxe Room
DLS Oak Bush has replied on Thu Aug 07 10:54:40 IST 2025
Dear Deepak KumarJi, That's fantastic to hear! It sounds like this hotel is a hidden gem. It's great when a place not only has an amazing location but also delivers on the essentials like great food and excellent service. A strong recommendation like 'Every person one time visit this hotel really says it all. Thanks for sharing your positive experience!"
Excellent Stay
stay was comfortable. hotel was nice and recommended for its cleanliness and food. it’s not near to mall road and anyone coming from plains finds difficult to climb mountains on car
Room: Premium Room with View
DLS Oak Bush has replied on Fri Aug 15 12:09:24 IST 2025
we are thrilled that you had wonderfull time in hotel oak bush.we do understand its difficult to walk around if you are not habitual hiker, thank you once again for your valuable feedback, hope to see you again in oakbush.
nice stay
Nice ambience , nice staff, very clean , location is good , only problem is narrow road, once you reach the hotel your all problem is solved .
Room: Deluxe Room
DLS Oak Bush has replied on Thu Aug 07 11:04:50 IST 2025
Dear Sandhya Jaiswal Ji, Thanks for sharing your experience. It sounds like this is a perfect example of the journey is worth the destination. the hotel itself makes up for it with its nice ambience, clean environment, and good staff.
Excellent Stay
two days back I had a family stay at DLS OAK BUSH, awsm experience, best food. Room service , sight scenes, wonderful
Room: Premium Room with View
DLS Oak Bush
Dear SWATI BEDI Ji, It's fantastic when a hotel gets everything right—from the awesome food to the excellent room service and, of course, the wonderful sight scenes. A positive family experience like yours is the best kind of endorsement a hotel can get. It's clear that DLS OAK BUSH created some great memories for you.,, Really Thank you so Much...
Good Stay
Cheap & Best Hotel, located at very good location near to Mall Road , u can reach hotel through barlow ganj to avoid Mussoorie traffic
Room: Premium Room with View
DLS Oak Bush
Dear Sunny Dhingra, Thank you for your kind words and for highlighting our convenient location near Mall Road. We're glad you found the Barlow Ganj route helpful in avoiding traffic—it's one of the best-kept secrets for a smooth arrival! We truly appreciate your feedback and look forward to welcoming you back on your next visit to Mussoorie.
Average Stay
Service is really the concern, people are cooperative but things are not 100% available. Room was not properly cleaned on next day stay. Towels are wet. Response time is very slow by specially kitchen team. Rest all are good stay is comfortable.
Room: Premium Room with View
DLS Oak Bush has replied on Tue Aug 12 11:48:55 IST 2025
Dear Navneet Jain, Thank you for taking the time to share your feedback with us. We're very sorry to hear that your recent stay didn't meet your expectations, and we sincerely apologize for the issues you experienced. It's encouraging to know that you found our staff cooperative and your stay otherwise comfortable. However, we're concerned about the specific points you've raised, as they do not reflect the high standards we aim to maintain. Your feedback is invaluable as it helps us identify areas where we need to improve. We hope you'll give us another chance to provide you with the exceptional experience you deserve.
Property was very good and fully neet and clean room.coperative staff
Property was very good and fully neet and clean room.but You will not be able to see the view of the hotel
Room: Deluxe Room
DLS Oak Bush
Dear Girish Gupta Ji Thank you so much for your kind feedback! I apologize that the room didn’t offer the view you hoped for—our layout sometimes limits visibility from certain angles. If you’d like to enjoy a better view on your next stay, please let us know in advance, and we’ll do our best to accommodate a room with one. We appreciate your comments and look forward to welcoming you again soon..
Average Stay
The stay was average at dls oak bush, the staff was not very polite and helpful. We were not guided well for the places to go around ; the rooms were a Earhart and were not up to our expectations. We ate at the restaurant as well but the food options were limited and not very good. The portions of the good were not of apt size. In totality, the experience was not very good and I was not at all satisfied with the experience.
Room: Premium Room with View
DLS Oak Bush has replied on Fri Jul 04 15:28:27 IST 2025
Dear Siya Bedi Ji i'm truly sorry to hear your stay at DLS OAK BUSH didn't meet expectations...I sincerely apology for the unfriendly behaviour you encountered....everyone deserves polite and helpful service, and it’s clear we fell short... I’m also sorry the room quality and that the food options and portion sizes at our restaurant disappointed you. We would love a chance to show you the true DLS Oak Bush experience. Please reach out to our management team before your next visit, and we’ll ensure: A thoughtfully inspected and welcoming room awaits you...
Perfect Stay.
Overall nice stay. Rooms were clean. Food and staff behaviour is excellent. Good amenities and nice view of Mussoorie.
Room: Premium Room with View
DLS Oak Bush has replied on Fri Jul 04 15:29:41 IST 2025
Dear school mavn Ji That’s wonderful to hear! We are delighted that your stay at DLS Oak Bush was enjoyable.
Good Stay
Staff is friendly but servicing is slow. Food is good, good to have more options in buffet. They should provide Iron stand as amenities and skin care in washrooms as per the number to guests. Overall the stay is good.
Room: Deluxe Room
DLS Oak Bush
Dear Anam Sheikh Ji We’re glad you had a good stay overall! 😊 Especially happy to hear the staff was friendly and you enjoyed the food and we agree, and are planning to adjust staff schedules during peak times and great idea for expand the buffet variety ...we look forward to better experience for next time...
Average Stay
The following essential things were not ok when we checked in the hotel room: 1) door safety lock not working. It was the same until we checked out also. 2) electric kettle switch was broken n as we used it for using warm water, the body of kettle became so hot that we couldn't even touch the same. 3) the room was dirty n even the bedsheet was not clean. 4) the landline phone was not working, so we had to use our mobile to contact the hotel for services. Although we checked in the room but we had to wait for at least 2 hrs before all these things could get ok n this was very irritating as i was with 2 kids. Every now n then maintenance member was at the door to do all such repairs. Did we book the room to correct all such maintenance works? is it not the responsibility of hotel staff to check the room before handover. I even tried to contact make my trip but sorry to say that i didn't got any fruitful response. Apart from the above dramatic checkin, the following things were good: 1) accessibility, taxi can reach the hotel gate 2) food, ok but variety was less. 3) roof top dining was awesome 4) the view from the room was good
Room: Premium Room with View
DLS Oak Bush has replied on Thu Aug 21 12:09:19 IST 2025
Dear Himanshu ji we are extreamly sorry for the inconvinience you faced in Oak bush,as you have bought this to management's notice we will sort the things out in no time,your feed back has been seriously and are working on it,apologise once again,we can assure you will find the changes in your next visit. thank you and take care,sir!
Average Stay
The following essential things were not OK when we checked in the hotel room: 1) Door safety lock not working.. it was the same until we checked out also. 2) Electric kettle switch was broken n as we used it for using warm water, the body of kettle became so hot that we couldn't even touch the same. 3) The room was dirty n even the bedsheet was not clean. 4) The landline phone was not working, so we had to use our mobile to contact the hotel for services. Although we checked in the room but we had to wait for at least 2 hrs before all these things could get OK n this was very irritating as I was with 2 kids. Every now n then maintenance member was at the door to do all such repairs.. Did we book the room to correct all such maintenance works?? is it not the responsibility of hotel staff to check the room before handover. I even tried to contact make my trip but sorry to say that I didn't got any fruitful response. Apart from the above dramatic checkin, the following things were good: 1) Accessibility, taxi can reach the hotel gate 2) Food, ok but variety was less. 3) Roof top dining was awesome 4) The view from the room was good
Room: Premium Room with View
DLS Oak Bush has replied on Fri Sep 05 16:41:27 IST 2025
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your stay, particularly with the room condition and the delay in addressing the issues. The safety lock, electric kettle, cleanliness, and non-functional landline phone should have been thoroughly checked before your arrival, and we regret that this was not the case. Your concerns have been shared with our housekeeping and maintenance teams for immediate corrective action. We understand how frustrating this must have been, especially while traveling with children, and we truly regret the impact it had on your experience but at the same time, all your issues were also resolved." We are, however, glad to know that you appreciated the rooftop dining, the view, and the accessibility of our location. Your feedback is important to us, and we will use it to improve our services. We hope to have the opportunity to serve you better in the future.
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