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Review Of Mall Palace0123401234

Mall Road, Mussoorie | About a minute walk to The Mall Road

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.7
    Very Good

    2133 Ratings, 1372 Reviews

    excellent
    34%
    very good
    36%
    average
    18%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 3
    • 5
    • 5
    • 5
    • 1
    • 4
    • 4
    • 5
    • 2

    Rating Categories

    • Location4.5
    • Cleanliness3.9
    • Room4.1
    • Food4.1
    • Hospitality4.1
    • Value For Money3.9
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    Reviews Summary

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    The property boasts a prime location on Mall Road and offers stunning views of the Doon Valley, especially from the executive balcony rooms. Guests appreciate the friendly and helpful staff, and some have highlighted the cleanliness of the rooms and good food quality. However, multiple reviews point to issues with maintenance, such as dirty linens, malfunctioning facilities, and unpleasant odors in some rooms. Overall, it's recognized as a desirable option for its location and scenic allure but needs improvement in service consistency and upkeep.

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