Select CheckIn Date

-

Select CheckOut Date

Select a valid date

September  25
Su
Mo
Tu
We
Th
Fr
Sa
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October  25
Su
Mo
Tu
We
Th
Fr
Sa
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1

You are booking hotel for more than 30 days

Review Of Mall Palace0123401234

Mall Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.9
    Very Good

    2139 Ratings, 1374 Reviews

    excellent
    34%
    very good
    36%
    average
    18%
    poor
    6%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 5
    • 3
    • 2
    • 1
    • 3
    • 5
    • 5

    Rating Categories

    • Location4.5
    • Cleanliness3.9
    • Room4.1
    • Food4.1
    • Hospitality4.1
    • Value For Money3.9
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    The property boasts a prime location on Mall Road and offers stunning views of the Doon Valley, especially from the executive balcony rooms. Guests appreciate the friendly and helpful staff, and some have highlighted the cleanliness of the rooms and good food quality. However, multiple reviews point to issues with maintenance, such as dirty linens, malfunctioning facilities, and unpleasant odors in some rooms. Overall, it's recognized as a desirable option for its location and scenic allure but needs improvement in service consistency and upkeep.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    shiron.group

    Over priced

    Travel Month: Sep 2025

    Room: EXECUTIVE

    2.0

    Poor Stay

    saurav g.family

    The service was not good I asked for the housekeeping no response from the host food service is also bad

    Travel Month: Aug 2025

    Room: EXECUTIVE

    3.0

    Average Stay

    pritibardhan j.group

    Pros: Location is good, service is excellent. Cons: food test is not good as well very costly. Rooms are old and need repairs floors are broken, doors side are broken.

    Travel Month: Aug 2025

    Room: EXECUTIVE BALCONY

    5.0

    Excellent Stay

    palvi.group

    Location is very good. All Staff ar very nice. We enjoy very much during our Four nights stay. Rooms are clean.Food is very delicious. Location is very good. All Staff are very nice. We enjoy very much during our Four nights stay. Rooms are clean.Food is very delicious.

    Travel Month: Jul 2025 (4-Night Stay)

    Room: EXECUTIVE

    1.0

    Terrible Stay

    razi a.family with 1 kid

    Hotel condition is so bad, everything in the hotel has finished. Please dont go there. Everywhere is bad smell. Furniture is 50yrs old. There is no housekeeping service in the hotel. It’s like a jail.

    Travel Month: Jul 2025

    Room: EXECUTIVE

    4.0

    Good Stay

    nazish m.family with 2 kids

    Firstly make my trip is very easy to book from last 1 yr m using,,, Mall palace is very beautiful n perfectly situated at mid so we can have a beautiful view...

    Travel Month: Jul 2025

    Room: Executive(Terrace)

    2.0

    average stay

    sandhya j.family with 2 kids

    Average stay, service are not good , bath towel was provided after giving two reminder. Only thing is good with this hotel is good Mountain View

    Travel Month: Jun 2025

    Room: Executive(Terrace)

    5.0

    Excellent Stay

    princy g.

    3

    Travel Month: Jun 2025

    Room: EXECUTIVE

    5.0

    Location Superb...Valley View is Superb From our Room(

    manvir w.family

    Property location 10/10, Opposite Gunhill Ropeway nd Centre of the Mall Riad Food is Superb..Amenities is Good(Need Improvement in beding) nd Service is Excellent

    Travel Month: Jun 2025 (3-Night Stay)

    Room: EXECUTIVE BALCONY

    5.0

    Excellent Stay

    shivanshu.group

    The hotel is good. The location of the hotel is also good. Lift facility is available in the hotel and dining facility is also available in the hotel

    Travel Month: May 2025

    Room: EXECUTIVE

    3.0

    Average Stay

    kamal s.family with 1 kid

    nature view,staff behaviour,food was good but price was very high.as per rate of hotel amenities are not matching with its price.

    Travel Month: Jun 2025

    Room: EXECUTIVE BALCONY

    • user photos
    • user photos
    • user photos
    4.0

    great experience

    anshu b.group

    stay was good with balcony experience. I love to visit again. I find property on make my trip location was nice.

    Travel Month: Apr 2025

    Room: EXECUTIVE BALCONY

    5.0

    Excellent Stay

    ravi p.

    The property was really good. The location was amazing. They have everything very, very well trained staff It was a very nice experience.

    Travel Month: May 2025

    Room: EXECUTIVE

    4.0

    Good Stay

    jnana j.

    Location and food was good, facility was also good but due to weekend there was a very rosh, overall good experience..

    Travel Month: May 2025

    Room: EXECUTIVE BALCONY|Executive(Terrace)

    3.0

    Mussoorie trip

    surya k.couple

    basic facilities not available. toiletries not available, shower cap not provided, blanket cover dirty

    Travel Month: May 2025 (3-Night Stay)

    Room: EXECUTIVE BALCONY

    2.0

    Poorly maintained

    abhishek d.family with 1 kid

    The property is very poorly maintained. I will never recommend this hotel. However the staff behavior is good.

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive(Terrace)

    3.0

    Average Stay

    ruparas s.couple

    The hotel is decent with a pretty good location with decent cleanliness. Service is below average as I feel staff is not trained.

    Travel Month: May 2025

    Room: EXECUTIVE BALCONY

    2.0

    Poor Stay

    sahil r.couple

    Room was smelly and not very clean. Although, the view and hospitality was good, the cleanliness was a let down.

    Travel Month: May 2025

    Room: Executive Balcony AC Top Floor

    4.0

    Stay connected and food quality, view and Services are best and parking

    kapil s.family with 1 kid

    the place is located centrally, easy to connect on mall road and food is of good quality.Parking available on site

    Travel Month: May 2025

    Room: EXECUTIVE BALCONY

    • user photos
    • user photos
    • user photos
    5.0

    good stay

    sanatan a.family with 1 kid

    Best hotel vey good friendly staff good food very clean. Perfect location for triveni sangam ghat. Good for family

    Travel Month: May 2025 (3-Night Stay)

    Room: Executive(Terrace)|EXECUTIVE

    • user photos
    • user photos
    • user photos

    Areas in Mussoorie

    Reviews of other Mussoorie Hotels

    Show More

    Five Star Properties in Mussoorie

    Rokeby Manor

    0 1 2 3 4 0 1 2 3 4

    ₹ 9,660

    Per Night

    Landour

    Royal Orchid Fort Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 8,590

    Per Night

    Mussoorie

    Kempty Fall Road

    Mussoorie

    Jaypee Residency Manor

    0 1 2 3 4 0 1 2 3 4

    ₹ 8,000

    Per Night

    Mussoorie

    The English Country House

    0 1 2 3 4 0 1 2 3 4

    ₹ 15,200

    Per Night

    Mussoorie

    Top Searched hotels nearby Mussoorie

    Tapovan

    Tapovan

    Sturida Colony

    Amkholi

    Yog Niketan By Sanskriti

    0 1 2 3 0 1 2 3 4

    ₹ 9,000

    Per Night

    Ganga Vatika

    Lemon Tree Hotel Dehradun

    0 1 2 3 0 1 2 3 4

    ₹ 6,407

    Per Night

    Malsi

    Tapovan

    Divine Resorts & Spa

    0 1 2 3 0 1 2 3 4

    ₹ 9,462

    Per Night

    Tapovan

    Similar Star Rating Hotel in Mussoorie

    Leisure Cave, Mussoorie

    0 1 2 0 1 2 3 4

    ₹ 2,000

    Per Night

    Mall Road

    Kempty Fall Road

    Amparo @ The Mall by HNH

    0 1 2 0 1 2 3 4

    ₹ 2,025

    Per Night

    Mall Road

    FabExpress Sapphire

    0 1 2 0 1 2 3 4

    ₹ 1,550

    Per Night

    Camel's Back Road

    Padam Hotel

    0 1 2 0 1 2 3 4

    ₹ 850

    Per Night

    Mussoorie

    Mall Road

    Kusum Kunj Hill Cottages

    0 1 2 0 1 2 3 4

    ₹ 2,205

    Per Night

    Mussoorie

    Camel's Back Road

    Similar Property Type in Mussoorie

    Hotel Darpan Pure Veg

    0 -1 0 1 2 3 4

    ₹ 7,000

    Per Night

    Mall Road

    DLS Hotel Pearl

    0 1 2 0 1 2 3 4

    ₹ 3,375

    Per Night

    Kulri Chowk

    Hotel O Mussoorie Club

    0 1 2 0 1 2 3 4

    ₹ 1,418

    Per Night

    Kulri Chowk

    Mussoorie

    Mussoorie

    Hotel Dev Palace

    0 1 0 1 2 3 4

    ₹ 1,449

    Per Night

    Gandhi/Library Chowk

    Hotel Star View

    0 -1 0 1 2 3 4

    ₹ 3,679

    Per Night

    Mussoorie