Guests appreciated the property’s prime location, especially its proximity to Parmarth Niketan and the Ganga aarti ghat. The staff was often noted as cooperative and polite, with many praising the food quality and service in the restaurant. However, several reviews highlighted serious cleanliness issues, malfunctioning amenities, and rudeness from some staff members. Overall, while the food and location received some love, the condition of the rooms and service consistency raised concerns for many visitors.