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Review Of Hotel Prince

Mall Road, Mussoorie | About a minute walk to The Mall Road

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    3.3
    Good

    162 Ratings, 106 Reviews

    excellent
    23%
    very good
    29%
    average
    19%
    poor
    15%
    bad
    14%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 2
    • 4
    • 5
    • 5
    • 1
    • 5
    • 1
    • 3
    • 3

    Rating Categories

    • Location3.8
    • Cleanliness3.3
    • Room3.4
    • Food3.7
    • Hospitality3.4
    • Value For Money3.2
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property offers spectacular views and is well-situated near the bustling mall road. Guests appreciate the courteous staff and tasty food. However, many highlight issues with cleanliness, aging facilities, and inadequate parking. While the vintage charm is noted, some found the steep climb to access the property to be challenging. Overall, it shows mixed reviews on comfort and maintenance.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    abhishek r.family with 1 kid

    No wifi No tv Bathroom is so dirty All tap are not working And many more problems

    Travel Month: Jun 2025

    Room: Double Bedded Semi DLX

    1.0

    Terrible Stay

    preeti g.group

    Unhygienic room, webs jn room, its a extremely old property bot at all maintained, dirty linens, smelly carpet. View was good , breakfast taste was good

    Travel Month: Apr 2025

    Room: Four Bedded DLX

    Hotel Prince has replied on Thu May 29 08:58:58 IST 2025

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    1.0

    Terrible Stay

    mukesh s.family with 2 kids

    3

    Travel Month: Mar 2025

    Room: Four Bedded DLX

    Hotel Prince has replied on Sat Apr 19 20:01:29 IST 2025

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    3.0

    Average Stay

    vaishali s.family

    It was okay. Early check-in was mentioned, but since we arrived at 7 AM instead of 11 AM, we had to pay extra. The room we booked was not available. The staff is good and polite, but the overall stay at the hotel was average.

    Travel Month: Mar 2025

    Room: Four Bedded DLX

    Hotel Prince has replied on Thu May 29 09:00:23 IST 2025

    Thanks! We are grateful for your response. We will definitely take a note. We assure you better service next time.

    5.0

    amazing feeling

    imran a.couple

    Nice hotel and I am really happy to stay in this hotel.. next time yahi aunga 👍 , good memories and beautiful views and vives . And the staff are co-operative and have good behavior.

    Travel Month: Jun 2024

    Room: Double Bedded Semi DLX

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    Hotel Prince has replied on Thu Nov 07 19:45:06 IST 2024

    Thanks! We are grateful for your response. We assure you better service next time again. Please recommend to your friends and relatives.

    1.0

    Haunted house

    masih r.loyalty-iconfamily

    Uncomfortable beds, unclean, and unhygienic room rude management having a problem in the room, but they were not ready to change very bad hospitality a big spider and fly in the room as a co guest

    Travel Month: May 2024

    Room: Double Bedded Deluxe Room

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    Hotel Prince has replied on Thu Nov 07 19:46:34 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    1.0

    Terrible Stay

    ashutosh r.loyalty-iconfamily

    care taker change room not provide booked room not coprative man. bad experience 😪

    Travel Month: Mar 2024 (3-Night Stay)

    Room: Double Bedded Deluxe Room

    Hotel Prince has replied on Sat Apr 27 14:12:39 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    4.0

    Good Stay

    sachin r.family

    Budget ke his-ab se hotel acha hai foods also good few also nice all staff friendly l. I wish again i'm visit this hotel

    Travel Month: Jan 2024

    Room: Double Bedded Deluxe Room

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    Hotel Prince has replied on Thu Nov 07 19:47:13 IST 2024

    Thanks! We are grateful for your response. We assure you better service next time again. Please recommend to your friends and relatives.

    5.0

    Location and staff i are very good.

    mahendra.couple

    Location is very good, but need to climb which may not be comfortable with everyone. No taxis are allowed till hotel point. They may send two wheeler if request otherwise manage yourself. Once you reach you will enjoy the time.

    Travel Month: Nov 2023

    Room: Double Bedded Deluxe Room

    5.0

    Vintage experience

    jayant p.group

    A wholesome experience of vintage hotel constructed during the british era. Very spacious rooms, table tennis, awesome views of mountains and mall road. Very near to gandhi chowk, city centre awesome staff, tasty punjabi breakfast with many options. Overall, it's worth the stay.

    Travel Month: Oct 2023

    Room: Double Bedded Deluxe Room

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    3.0

    Not at 10 meter from mall road

    sujeet k.loyalty-iconfamily

    The description is misleading that the hotel is 10m away from mall road. It is a winding road uphill about 300-400 meters. Any elderly must avoid as it’s a lot of walking uphill for them. Only small cars can drive up to the hotel. We had 7 seater suv which cannot be taken up to the hotel. Hotel itself is from british era so don’t expect modern hotel luxuries. Beds were clean though and food was also good. Friendly staff.

    Travel Month: Jun 2023

    Room: Cottage(3 Double Bedded)

    Hotel Prince has replied on Thu Nov 07 19:50:00 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    1.0

    Terrible Stay

    nitin n.

    Worst stay in my life. Very bad response of hotel and makemy trip too

    Travel Month: Jun 2023

    Room: Double Bedded Deluxe Room

    Hotel Prince has replied on Sat Apr 27 14:13:04 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    2.0

    Monumental property terrible experience

    anilesh s.family

    The property location is awesome, gives your lot of serene and soul nourishing views. But few things add to discomfort. Until you are not a master of maneuvering in your vehicle, parking your vehicle can be a nightmare. Better talk to the property owner for help before you do some adventure. The stay experience gives you goosebumps as you stay in one of the oldest properties in mussoorie. Rats will take a tour of your room at night. You have to ask for clean linens. Back side of the property is mountain view and front side is dehradun view. For the view you desire, ask for it which side you want.

    Travel Month: Jun 2023

    Room: Double Bedded Deluxe Room

    Hotel Prince has replied on Thu Nov 07 19:50:50 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

    3.0

    Average Stay

    hritvik.

    The rooms were good. Although it was mentioned that there was free parking. But it was only available for small vehicles. We had a Maruti Brezza. And we had to pay ₹600 additionally to park our car for 1 day. Rest everything was satisfactory.

    Travel Month: Jun 2023

    Room: Four Bedded DLX

    5.0

    Excellent Stay

    hussaini j.family

    Everything was great at this hotel. Amazing staff that is friendly and makes customers feel welcome.

    Travel Month: May 2023 (3-Night Stay)

    Room: Double Bedded Deluxe Room

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    5.0

    Hotel stay

    mohit k.family

    It was great property to stay. Great service by the staff. Surrounded by hills and night view is awesome.

    Travel Month: May 2023

    Room: Double Bedded Deluxe Room

    4.0

    Old palace on top of a hill

    krishnakant s.couple

    The hotel was on a hill top and the view from the balcony was amazing, although you'll have to walk up the small hill to get to the hotel. The rooms were clean, nice but cold, staff behaviour was good and washrooms were clean as well.

    Travel Month: Apr 2023 (4-Night Stay)

    Room: Double Bedded Semi DLX

    4.0

    Good experience to stay at prince hotel.

    rajesh k.couple

    Valley view and dehradun view at night from the room was amazing. Staff is cooperative and good.

    Travel Month: Apr 2023 (3-Night Stay)

    Room: Double Bedded Deluxe Room

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    4.0

    Value for money and prime location

    lalit m.family

    Nice stay at nice place, views from hotel is good, food is normal. Only one thing, at the time of booking, mm t showed room with valley view, but the room, provided, without any valley view.

    Travel Month: Mar 2023 (3-Night Stay)

    Room: Four Bedded DLX

    1.0

    outdated hotel with no arrangements for heating r

    debabrata b.family

    Room was too cold.Not clean. It was top of the hill. I don’t recommend

    Travel Month: Mar 2023

    Room: Four Bedded DLX

    Hotel Prince has replied on Thu Nov 07 19:51:17 IST 2024

    Thanks! We are grateful for your response. We will definitely take a note with the housekeeping team regarding room issue. We assure you better service next time.

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