I had a group family visit and booked four bedroom, when I checked in at late evening I was totally harassment that rooms was not ready dirty bed sheets, smeels in the room, no towel in washrooms ,no tea material even no drinking water , after many argued with in charge of hotel they arranged the requirements but at all no room service at time , no lift in hotel ,no cleanliness and nit suited for group family tour , the in charge was cooperative and helped us but the problem is management of hotel , the management is not looking at the customer need and not maintaining the hotel properties, the washroom was so dirty , no hot water and showers was not working, mixture in washroom totally old class and not working, totally it's not considerable and zero hospitality thanks