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Mall Road, Mussoorie | About a minute walk to Landour Clock Tower
17 Ratings, 12 Reviews
Reviews Summary
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The property has received mixed feedback from guests. Many found the cleanliness and maintenance of rooms to be quite lacking, with some mentioning a disconnect between photos and reality. Service is often described as slow, and food is average. On the other hand, a few reviews highlight friendly staff, great food, and beautiful mountain views. Facilities like a bonfire and swimming pool were appreciated, indicating potential for a pleasant stay despite the issues raised by others.
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Terrible Stay
Very congested, no parking space, phone not working so you have to call the reception person's mobile number
Room: Super Deluxe Room
Ashirwad Hotel & Spa
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are disappointed to hear that you experienced congestion and issues with parking. We strive to provide a seamless experience, and it's concerning that the phone in your room was not functioning properly, leading you to contact our reception staff on their mobile. Your insights are valuable, and we will work diligently to address these matters to enhance our guests' comfort. We hope you might reconsider staying with us in the future. Best regards,
very bad experience in cost which I paid for two nights
there is no welcome drink no sleepers no soaps or toothpaste in washroom no towels no water bottles in room in breakfast just Aloo paratha .bread and pasta. tea only
Room: Family Room
Ashirwad Hotel & Spa has replied on Tue Jul 08 18:12:01 IST 2025
Dear Guest, Thank you for your feedback. We're disappointed to learn that your experience during your stay did not meet your expectations, particularly regarding the amenities and breakfast options. We strive to provide a comfortable stay and the essentials like toiletries and water in the room are typically included. Your comments will be addressed to ensure we improve our services moving forward. We appreciate your input and hope you will consider giving us another chance in the future. Best regards,
Terrible Stay
It was horrible experience please don’t go will seen photos of the hotel it’s not same as photo there is no hygiene the entire hotel to mess after seen hotel n the room decided to leave the money and went off such a horrible please don’t use again
Room: Deluxe Room
Ashirwad Hotel & Spa
Dear Guest, We are disappointed to hear about your experience during your stay. It's concerning that we did not meet your expectations and that the hotel's condition was not aligned with the photos you saw. Hygiene and cleanliness are priorities for us, and we will investigate your feedback to ensure this is addressed. Your comfort is important, and we appreciate your insight as it helps us improve. Thank you for sharing your thoughts. Regards,
Terrible Stay
photographs reflecting in app are totally fake. staffs are trying to serve as best as they can but absolutely horrible experience
Room: Deluxe Room
Ashirwad Hotel & Spa has replied on Thu May 22 15:57:20 IST 2025
Dear Ravi, Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. It's important to us that our representations are accurate, and we appreciate you bringing this to our attention. We will review your comments to improve future stays and better serve our guests. Thank you for your understanding. Regards,
you can find better stay in same price
room are not good comfert. poor room service. food is average...................................... Room are not well mentain and service are too slow. Food is avrege
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Fri Jul 25 14:50:41 IST 2025
Dear Guest, Thank you for sharing your feedback. We are disappointed to hear that your experience did not meet your expectations, particularly regarding the comfort of the room and the quality of our service. Your comments about room maintenance and food quality are valuable to us, and we will address these issues with our team to ensure that improvements are made. We truly appreciate you taking the time to let us know, as it helps us enhance the experience for all our future guests. Best regards,
Average Stay
Room are not well mentain and service are too slow. Food is avrege
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Tue Dec 24 17:49:43 IST 2024
Dear Guest, Thank you for sharing your feedback. We're disappointed to hear that your stay did not meet your expectations. We take cleanliness and service seriously and will address the issues you've mentioned with our team to ensure improvements are made. Your comments about the food are also valuable, and we'll work on enhancing the quality. We hope to have the opportunity to provide you with a better experience in the future. Warm regards,
best hotel in massoorie
The rooms are extremely hygienic and well-maintained, with everything you could possibly need for a perfect stay. It truly exceeded my expectations. The overall experience was fantastic, and it absolutely deserves 5 stars. I highly recommend this hotel to anyone visiting the area. You won’t regret it—it’s amazing, and you’ll love it.
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Tue Mar 18 13:28:24 IST 2025
Dear Dipali, Thank you for your wonderful review! It’s fantastic to hear that you had such a positive experience and found our rooms to be hygienic and well-maintained. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back on your next visit to Mussoorie! Regards,
Wonderful
It had everything needed for a perfect stay, making it one of the best experiences i’ve had great experience.
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Tue Dec 24 17:43:51 IST 2024
Thank you for your kind words! We're thrilled to hear that you had such a wonderful experience with us. It's great to know we provided everything you needed for a perfect stay. We look forward to welcoming you back for more memorable experiences in the future!
A wonderful Stay
We had a wonderful stay at the hotel! The staff gave us a warm welcome when we arrived, which was such a nice touch. The breakfast the next morning was delicious, and the rooms were spotless and well-maintained. A great value for the price—would happily stay here again.
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Tue Dec 24 17:45:10 IST 2024
Dear Guest, Thank you for your lovely review. We're so glad to hear that you had a wonderful stay with us and appreciated the warm welcome from our staff. It’s great to know you enjoyed the breakfast and found the rooms spotless and well-maintained. We look forward to welcoming you back for another fantastic stay in the future. Warm regards,
Highly recommend to all
The location of this hotel is just amazing! it's close to all the main tourist attractions, yet the surroundings are so peaceful. I loved waking up to the stunning mountain views right from my room. The staff was super friendly and made us feel at home. And the food? absolutely delicious! i can't wait to come back.
Room: Deluxe Room (Non-View)
Ashirwad Hotel & Spa has replied on Tue Dec 24 17:46:25 IST 2024
Dear Guest, Thank you so much for your wonderful review. We're delighted to hear you loved the location, the stunning mountain views, and the food. It's fantastic that our staff made you feel at home, and we’re thrilled you had such a memorable experience. We can’t wait to welcome you back for another amazing stay. Warm regards,
Lovely stay
Stayed at ashirwad hotel and spa and had an amazing time. The views of the hills from the balcony and terrace were mesmerizing. The staff was very attentive and made us feel welcome. They have great facilities like a bonfire, swimming pool, and spa that made our stay even better. The food was delicious, and i’d recommend this place to anyone looking for a peaceful break.
Room: Family Room
Ashirwad Hotel & Spa has replied on Tue Dec 24 17:47:59 IST 2024
Dear Guest, Thank you for your kind review. We're so happy to hear you had an amazing time at Ashirwad Hotel and Spa. It’s wonderful that you enjoyed the stunning views, attentive staff, and the great facilities like the bonfire, pool, and spa. We're glad the food added to your experience, and we truly appreciate your recommendation. We hope to welcome you back for another peaceful break soon. Warm regards,
Need to improve a lot
Worst room, bad customer service need to upgrade rooms as there entrance. . Only entrance is decked up and highlighted . All over online and rooms are worst
Room: Deluxe Room with Breakfast
Ashirwad Hotel & Spa has replied on Tue Sep 19 12:55:08 IST 2023
Dear Guest, Greetings from ASHIRWAD HOTEL & SPA! Thank you for sharing your valuable feedback with us. We regret to hear about your experience with us. Hope you can treat it as an isolated incident and give us another opportunity to serve you better during your next visit. Looking forward to seeing you again. Warm Regards ASHIRWAD HOTEL & SPA-Managed By Revgrow360
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