Review Of Hotel Picasso Prive

Hotel Picasso Prive has replied on Wed Sep 24 15:21:43 IST 2025

Dear Shekhar, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. The issues you mentioned regarding room cleanliness, the flickering light, and the behavior of our staff member are certainly not reflective of our standards. Please be assured that we are addressing these matters immediately with our housekeeping and maintenance teams, and we are also reinforcing service training for our staff to ensure every guest is treated with courtesy and respect. Regarding the kitchen and food quality, we will review our processes to ensure that all dishes reach our guests fresh and in the best possible condition. We truly regret that we fell short of your expectations and hope you will give us another opportunity to provide you with a far better experience in the future.

Hotel Picasso Prive

Thank you for sharing your detailed feedback. We are truly sorry to learn that your stay did not meet expectations and that you encountered issues with cleanliness, food quality, air-conditioning, and overall service. This is not the standard we strive to provide. Your comments about food safety and room conditions are taken very seriously. We have already initiated an internal review with our culinary, housekeeping, and maintenance teams to address each point you raised—especially kitchen hygiene, pest control, and the functioning of the AC units. We deeply regret the discomfort and inconvenience you experienced during your 10-day stay. Please accept our sincere apologies. Thank you again for bringing these matters to our attention. Your feedback will help us improve and prevent similar situations for future.

Hotel Picasso Prive has replied on Wed Sep 24 16:01:23 IST 2025

Thank you for sharing your feedback with us. We are very sorry to learn that your stay did not meet expectations and that you faced issues with room maintenance. This is certainly not the experience we aim to provide. For clarification, our washrooms are equipped with liquid soap and shampoo dispensers for guest convenience. Additional amenities such as dental kits and slippers are also available at the front desk and can be provided promptly upon request. We regret if this was not clearly communicated during your visit. Please be assured that we have shared your comments with our housekeeping and maintenance teams so that immediate improvements can be made in both room upkeep and guest communication. Your input helps us identify areas where we need to do better. We value your observations and sincerely apologize for any inconvenience caused. We hope you might give us another opportunity in the future to provide you with a much more comfortable stay.