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Review Of Hotel O The Moon0123401234

Kalkaji, Delhi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.8
    Average

    100 Ratings

    excellent
    15%
    very good
    29%
    average
    15%
    poor
    16%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 2
    • 1
    • 1
    • 1
    • 1
    • 2
    • 1
    • 5
    • 3

    Rating Categories

    • Location3.7
    • Cleanliness3.3
    • Room3.3
    • Food2.8
    • Hospitality3.2
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the property's good location near shopping and metro, making it easily accessible. Some mention clean rooms and responsive staff, while others highlight issues with cleanliness and maintenance. WiFi and room service need improvement, with mixed feedback on food quality. Overall, the experience varies widely, with some guests finding it value for money, while others express dissatisfaction.

    1.0

    Rooms description

    anju s.family

    No proper lights. No cleanliness. Stains on bedsheets. No stool and hanger in the bathroom

    Travel Month: Oct 2021

    Room: Deluxe (3X)

    • user photos
    • user photos
    • user photos
    1.0

    Bad service

    harbeer s.solo

    Bakwas hotel, no service, no hyzine, never visit again

    Travel Month: Aug 2021

    Room: Classic (2X)

    Hotel O The Moon has replied on Mon Aug 30 12:01:56 IST 2021

    Hi, harbeer! we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time regards, amelia.

    1.0

    Review of my stay

    prabir k.family

    It's very poor, staffs behave improperly, room is not cleaned timely, used bedsheets and pillow cover are asked to use, I just had a horrible stay. Worst of all they are not ready to address the problems we booked room for 3 we were provided with room for 2, TV was not working for 2 days, WiFi never worked. Horrible stay.

    Travel Month: Jul 2019 (3-Night Stay)

    Room: Classic (2X)

    4.0

    An average experience

    chinmaya l.solo

    The wifi/internet connectivity was quite bad and the place can be better in terms of cleanliness as well.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O The Moon has replied on Thu Aug 01 21:06:06 IST 2019

    Hi, Chinmaya! Thank you for rating our services. We understand that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Rahul

    1.0

    Pathetic

    mohit a.solo

    Room was poor with extreme smell.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O The Moon has replied on Wed Jul 03 22:29:49 IST 2019

    Thank you so much for the positive rating, Mohit! As per the review, it seems that you a rent satisfied with our services completely. Rest assured, we've duly noted your feedback and will strive for a better experience in the future. Regards, Jamil.

    4.0
    jitendra k.

    No thanks

    Travel Month: Dec 2018 (3-Night Stay)

    Room: Classic Room

    3.0

    Service issue

    vikesh p.

    Service cab be improved and maintenance required.

    Travel Month: Sep 2018

    Room: Classic Room

    4.0

    Good Stay

    pulkit t.

    Location is good, room clean and good lighting.
    Hotel good but room service was slow.

    Travel Month: Sep 2018

    Room: Classic Room

    1.0

    Most pathetic stay ever in my life

    gulshan t.

    Air conditioning didn't work through out the night. Couldn't sleep at all. Breakfast was not at all good. Linen on the bed was dirty and had spots. Hotel overall is pathetic, dirty and too expensive for the money paid and the service received in return. Will not recommend to anyone for staying here.

    Travel Month: Aug 2018

    Room: Classic Room

    1.0

    Food and stay

    hemendra c.

    Food is OK but stay never be want to again. It's was biggest mistake in my life.
    Never be suggest to my enemy for stay there.

    Travel Month: Aug 2018

    Room: Classic Room

    1.0

    Worst experience

    atulya g.

    The bill of fooding was unwanted and the service was pathetic I will recommend people to not use your service.

    Travel Month: Aug 2018

    Room: Classic Room

    1.0

    Location was good

    vijay b.

    Location was good.
    Average stay.

    Travel Month: Jul 2018

    Room: Classic Room

    5.0

    Good

    piyush s.

    It was good and well mannered.

    Travel Month: Jul 2018

    Room: Classic Room

    4.0

    Good service, good food but small room

    prashant m.couple

    Room was a little smaller than what is shown in the pictures. Yet the service and food is outstanding. Only one problem was that the door of our room was not getting locked properly, so one time we just closed the door and did not lock it, but to our horror, the security guard suddenly came rushing and opened the door. And it was not that he wouldn't have known that somebody was inside, as the TV was quite loud, they should knock before entering a room to avoid breaching the guest's privacy.

    Travel Month: Jul 2018

    Room: Classic Room

    1.0

    Terrible Stay

    sandeep t.

    I am not order food in the hotel and location are so good.
    Very bad hotel very small size room and room service are very very bad.

    Travel Month: Jul 2018

    Room: Classic Room

    1.0

    Worst property in Delhi

    srishti s.

    The staff was rude and was not talking properly.
    The staff is very rude over there and they do not know how to talk to their customers, worst experience ever had.

    Travel Month: Jul 2018

    Room: Classic Room

    1.0

    Worst experience

    sanjog w.

    Only food was ok, rest all facilities, services and staff behavior terrible.

    Travel Month: Jul 2018

    Room: Classic Room

    3.0

    Average

    akshay j.

    Location wise it is good but they will not give you room as you see in pictures.
    They kept me waiting for 2 hours for room and staff behaviour is rough.

    Travel Month: Jun 2018

    Room: Classic Room

    5.0

    Fantastic.

    nandan n.

    Excellent stay during in and out of the rooms. Service is very good.
    The bathroom door is not in closing position. Overall it is very nice.

    Travel Month: Jun 2018

    Room: Classic Room

    1.0

    Worst experience I ever had in any hotel in india

    tirupati k.solo

    I was supposed to get mineral water, but these people filled a disposed bottle and gave. This kind of cheapest activity I have seen first time. I was put up in 3rd floor and there was no lift I strained my leg. Telephone room didn't work for a day. Overall worst experience.

    Travel Month: Mar 2018

    Room: Deluxe Room

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