Hotel Asko International

Hotel Asko International

Dear Mr. Faruk, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you faced during your stay regarding the room cleanliness and the air-conditioning issue. Your experience is certainly not reflective of the standards we aim to maintain at Hotel Asko International. We have taken your concerns seriously and are addressing them with the housekeeping and maintenance teams to ensure immediate improvement. Guest satisfaction is very important to us, and we regret that we fell short in your case. We truly value your input and would love to have another opportunity to serve you better in the future. Please feel free to contact us directly for your next visit — we will ensure a much more comfortable experience. Warm regards, Hotel Asko International (Management Team)

Hotel Asko International has replied on Sat Apr 26 11:19:11 IST 2025

Dear Mr. Manish Kumar, Thank you so much for your wonderful feedback! We are delighted to know that you found our rooms, washrooms, and food up to your expectations. It truly motivates our team to hear that you enjoyed your stay and loved the overall experience at Hotel Asko International. We look forward to welcoming you back again soon for another comfortable and memorable stay! Warm regards, Hotel Asko International (Management Team)

Hotel Asko International has replied on Sat Apr 26 11:22:39 IST 2025

Dear Mr. Mridul Kant Chaudhary, Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience and discomfort you faced during your stay with us. We are extremely concerned about the issues you mentioned regarding room condition, odor, and wall maintenance. Please be assured that we are addressing these matters on a priority basis with our housekeeping and maintenance teams to improve the overall guest experience. Your feedback is very important to us, and we are committed to making the necessary improvements. We hope you might consider giving us another opportunity to serve you better in the future. Warm regards, Hotel Asko International (Management Team)

Hotel Asko International has replied on Sat Apr 26 11:24:52 IST 2025

Dear Mr. Mohamed Nazeem, Thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience you had and for the inconvenience caused regarding the room condition and the lack of response. We are extremely sorry to hear that we were not able to meet your expectations, especially as an NRI guest, and we regret the frustration you faced in trying to resolve the issue. We are currently reviewing our communication process to ensure such situations are handled promptly and efficiently going forward. Your feedback is very important to us, and we truly hope you might reconsider giving us a chance in the future to deliver a much better and more satisfying experience. Warm regards, Hotel Asko International (Management Team)

Hotel Asko International has replied on Sat Apr 26 11:25:28 IST 2025

Dear Mr. Manish Jhanwar, Thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you appreciated our hospitality, especially the efforts of our reception and housekeeping teams. Your encouragement means a lot to us and motivates our entire team to continue delivering excellent service to all our guests. We look forward to welcoming you back soon for another comfortable and memorable stay at Hotel Asko International! Warm regards, Hotel Asko International (Management Team)

Hotel Asko International has replied on Mon Jan 27 22:46:18 IST 2025

Dear Manjeet Sehgal, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you faced during your stay and regret that the property did not meet your expectations. Being shifted to another hotel is certainly not the experience we want for our guests. Your feedback about verifying the property before listing is important, and we will take this seriously to ensure better quality control and guest satisfaction in the future. If there’s anything further we can do to address your concerns, please don’t hesitate to reach out to us directly at [Hotel Contact Email/Phone. We value your input and hope to have the chance to serve you better in the future. Warm regards, Preetam Jha Hotel Asko International Team

Hotel Asko International has replied on Mon Jan 27 22:47:25 IST 2025

Dear Rohit Bidla, Thank you for taking the time to share your feedback. We’re sorry to hear that your stay was just average, as we always strive to provide a more exceptional experience for our guests. If you have specific suggestions on how we can improve, we would greatly appreciate hearing from you. Your input is valuable and helps us enhance our services for all our guests. We hope to have the opportunity to welcome you again and provide you with a better experience in the future. Warm regards, Preetam Jha Hotel Asko International Team

Hotel Asko International has replied on Mon Jan 27 22:48:59 IST 2025

Dear Kewalsingh Kshatriya, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of hot water during your stay. We understand how important hot water is, especially in Delhi's cold weather, and regret that we could not meet your expectations in this regard. We take your concerns seriously and would like to address them personally. Please feel free to reach out to us directly, and we will do our best to assist you further and resolve your complaint. Your feedback is valuable to us, and we are committed to improving our services to ensure a better experience for all our guests. Warm regards, Preetam Jha Hotel Asko International Team

Hotel Asko International has replied on Mon Jan 27 22:53:24 IST 2025

Dear Vishwas Soni, Thank you for sharing your feedback. We are sincerely sorry to hear about your unpleasant experience and the inconvenience caused during your departure. Missing your flight or going through such stress is something we would never want for our guests. While we do offer our own cab services to ensure smooth pickups and drop-offs, we understand that the issue arose because a cab was booked from another provider. We regret that this situation wasn’t resolved effectively for you. We also acknowledge that better communication from our team could have helped in avoiding this hassle, and we will ensure this does not happen again. Your feedback is valuable, and we’ll work on improving our communication with guests regarding transportation options, especially for early or late-night departures. Please feel free to contact us directly at [Hotel Contact Email/Phone] if there’s anything we can do to make it up to you. We hope you’ll give us another chance in the future to provide a much better experience. Warm regards, Preetam Jha Hotel Asko International Team

Hotel Asko International has replied on Mon Jan 27 22:55:16 IST 2025

Dear Hardik Jain, Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience during your stay. Please accept our sincerest apologies for the issues you encountered, including the cleanliness of the room, lack of ventilation, and the absence of essential amenities such as bathroom accessories, water, and a geyser. This is not the standard of service we aim to provide, and we deeply regret the inconvenience caused. Your comments regarding the foul smell, unclean linens, and untidy bathroom have been noted and shared with our housekeeping and management teams to ensure immediate corrective action is taken. We are also reviewing our amenities and services to prevent such lapses in the future. If you would like to discuss your experience further or give us an opportunity to make things right, please feel free to contact us. Your feedback is invaluable in helping us improve, and we hope you will consider giving us another chance in the future to provide a much better experience. Warm regards, Preetam Jha Hotel Asko International Team

Hotel Asko International has replied on Thu Dec 12 15:40:09 IST 2024

Dear Rajkumar Maurya, We deeply regret to hear about your experience and sincerely apologize for the inconvenience you faced. Cleanliness and comfort are our top priorities, and your feedback highlights areas where we need improvement. Regarding your cancellation and refund request, we kindly ask you to contact the booking platform or our reservations team directly so we can assist you with the process promptly. We value your input and hope to address these concerns to provide a better experience in the future. Best regards, Hotel Asko International Team