The property has faced numerous complaints regarding cleanliness, particularly in bathrooms, which guests found poorly maintained and unhygienic. Water supply issues and bad service marred the experience, with delays in check-in and lack of basic facilities like Wi-Fi. Guests described the staff as unhelpful and disinterested, adding to the frustration. Despite a few positive notes on location and initial welcome, many felt it was more like a house than a proper stay, with unsatisfactory service and high prices for food.