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Vibhav Nagar, Agra | 3.3 km drive to Taj Mahal
43 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the friendly and polite staff, especially the manager, Mr. Vasim. The property boasts clean rooms, tasty food, and excellent customer service, making for a pleasant stay. It's also ideally located near local attractions. However, a few have mentioned issues like the AC not working and some room size discrepancies. Overall, it seems to be a great choice for families!
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Good hotel and good service and staff behaviour
CLEAN ROOM AND STAFF SERVICE EXCILENT Good facility Good parking Security gaurad House' keeping and Bathroom and room clean
Room: Classic Room
Good Stay
Hotel was good and service was also good but hotel address and hotel name , the people who are living beside him do not know
Room: Junior Suite
HHW HOTEL - AGRA has replied on Wed Nov 12 13:08:43 IST 2025
DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Average Stay
There was wooden work going on so there was a odour in air which is not good.
Room: Classic Room
HHW HOTEL - AGRA has replied on Mon Oct 13 14:17:35 IST 2025
Dear Guest , Thank you for staying at Our Hotel . We regret that we could not come up to your expectations.Our team shall get in touch with you for a detailed review so that we can improve upon your recommendations and suggestions . We once again would like to thank you and we are sure that we shall try our best to improve the client experiences based on your suggestions. Regards
NICE
Was nice and fine.
Room: Classic Room
HHW HOTEL - AGRA has replied on Fri Oct 03 12:49:43 IST 2025
DearGuest, Thanks a lot for staying with us and the feedback. Looking forward to giving an amazing experience on your stay. Regards
Pleasant stay
It was a pleasant stay, good service, clean hygiene. Great place to stay. Very good service and customer service.
Room: Classic Room
HHW HOTEL - AGRA has replied on Thu Apr 24 17:35:01 IST 2025
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant stay and that you appreciated our service, cleanliness, and hospitality. Providing a comfortable and welcoming experience for our guests is always our top priority, and it's wonderful to know we met your expectations. We truly appreciate your support and hope to welcome you back again soon!
Horrible Experience
My booking was for a 220 sqft room but what was given to us was a smaller room. The central AC system was not functioning for the entire night. Bathroom was untidy and the shower too was not working
Room: Classic Room
HHW HOTEL - AGRA
Thank you for sharing your experience with us. We're truly sorry to hear about the issues you faced during your stay — this is certainly not the standard we strive to uphold. We sincerely apologize for the room discrepancy, the non-functional AC, and the condition of the bathroom. These matters have been taken up seriously with our team to ensure such oversights are addressed immediately and do not recur. Your comfort and satisfaction are very important to us, and we deeply regret that we fell short this time. We hope you’ll consider giving us another opportunity in the future to provide you with the quality experience you rightfully expected.
Excellent Stay
Nice experience! I went with my family and had a great experience. The manager Mr. Vasim is too friendly and polite and also the other staffs were also too good. Will surely recommend to stay here!
Room: Classic Room
HHW HOTEL - AGRA
Thank you so much for your kind words! We're delighted to hear that you and your family had a great experience with us. Your appreciation for Mr. Vasim and the rest of our team truly means a lot — we’ll be sure to pass along your compliments to them. It’s always a pleasure to know our guests feel welcome and well taken care of. We’re grateful for your recommendation and can’t wait to welcome you back on your next visit!
Superb
Experience was superb, Room was clean, and very important staff was very cooperative, Food was very tasty, highly recommended
Room: Classic Room
HHW HOTEL - AGRA has replied on Thu Apr 24 17:37:10 IST 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a superb experience and enjoyed the clean rooms, tasty food, and especially our cooperative staff. Your recommendation truly means a lot to us! We look forward to welcoming you back for another great stay in the future.
Great Stay in Agra at HHW hotel
Hotel was very neat and clean.Staff behaviour was good and polite.Food was tasty.Our Stay was fully comfortable. 😇
Room: Classic Room
HHW HOTEL - AGRA has replied on Thu Apr 24 17:38:23 IST 2025
Thank you so much for your kind feedback! We're delighted to hear that you had a comfortable stay and enjoyed the cleanliness, polite staff, and tasty food. It’s always rewarding to know our efforts made your visit a pleasant one. We truly appreciate your support and look forward to welcoming you back again soon!
Good Stay
Location, staff and Room was good . Only suggestion to add slippers and Clean the floor . REST WAS GOOD
Room: Classic Room
HHW HOTEL - AGRA
Thank you for your thoughtful review! We're glad to hear you enjoyed the location, staff, and your room. Your suggestion about providing slippers and improving floor cleanliness is much appreciated — we’ve shared it with our team and will definitely work on it to enhance the guest experience. We’re happy everything else met your expectations and hope to welcome you back again soon!
Poor Stay
worst rooms... not as per the pics shown at all... no one picks the call at reception... keep calling them but of no use
Room: Classic Room
HHW HOTEL - AGRA has replied on Thu Apr 24 17:39:59 IST 2025
Your feedback is extremely important to us, and we’re taking this matter seriously. We are looking into what went wrong and addressing the concerns with our team to ensure better communication and transparency for future guests. We understand your frustration and hope you’ll consider giving us another chance in the future to provide a much-improved experience.
Outstanding Experience at HHW
Recently I stayed at HHW Hotel . It is perfectly located for nearby monuments. Room service and staff was excellent. Rooms were neat and clean and everything was excellent. I recommend this Hotel if you come to Agra keep this Hotel in your Books .
Room: Classic Room
HHW HOTEL - AGRA
Thank you so much for your kind and encouraging words! We’re thrilled to hear that you had such a pleasant stay at HHW Hotel and found everything — from our location to the room service and cleanliness — up to the mark. It’s especially heartwarming to know you’d recommend us to others visiting Agra. Your support means a lot to our entire team, and we can’t wait to welcome you back on your next trip!
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