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Review Of Hotel O The Jumbo Stay0123401234

Bhowanipore, Kolkata | 2.1 km drive to Kalighat Kali Temple

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.7
    Average

    44 Ratings, 29 Reviews

    excellent
    20%
    very good
    14%
    average
    20%
    poor
    9%
    bad
    36%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 5
    • 3
    • 1
    • 1
    • 1
    • 1
    • 1
    • 3
    • 1

    Rating Categories

    • Location3.8
    • Cleanliness2.8
    • Room2.9
    • Food2.4
    • Hospitality2.7
    • Value For Money2.5
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the property's prime location near Netaji Bhawan metro station, making it easy to reach. While the AC and room size received some positive remarks, there are consistent concerns about cleanliness, professionalism of staff, and discrepancies between room photos and reality. Service issues, including lack of breakfast and delayed responses, were also highlighted, leaving many experiences feeling underwhelming.

    Sort by:

    Positive first
    3.0

    Average Stay

    md t.

    The room was not cleaned and it was no as shown in the photos after all ac was good

    Travel Month: Jun 2024

    Room: Classic

    1.0

    Poor maintenance and service

    raunak b.business

    We were not handed over The keys of our rooms. Main doors were kept closed. And you have to shout for The required person to come and open for you, with a attitude of doing a favour to me.

    Travel Month: Jan 2020

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Sat Jan 11 17:43:46 IST 2020

    Sorry for The discommode, Raunak. Thanks for notifying us and will surely work towards better guest experience in The future. Regards, Suresh!

    3.0

    Jumbo

    manoj s.family

    Name only Jambo rest is all ok

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Tue Sep 24 21:52:43 IST 2019

    Thanks for your valuable time to write The review, Manoj. As per The feedback, it seems that you are not fully satisfied with The services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in The future. Regards, Vishal

    4.0
    md s.couple

    This hotel stay very safely. I am happy.

    Travel Month: Aug 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Mon Aug 26 19:31:22 IST 2019

    Great to hear this, Shakil! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar.

    3.0

    Average Stay

    k. p.solo

    No breakfast was served. Room was going to be allotted to other although full payment was done. On asking they told why did not u come in time.

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Mon Aug 05 14:27:27 IST 2019

    Apologies for the inconvenience caused, Das! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead. Regards, Rahul

    3.0

    Average Stay

    dhruv j.couple

    Lack of professionalism of staff

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Sat Jul 27 09:54:24 IST 2019

    Hi, Dhruv! Thank you for bringing this into our notice. As stated, the behavior of the staff people wasn't pleasant towards you. We'll look personally into this matter and assure that when you'd be visiting next time then we'll serve better. Regards, Rachit.

    5.0

    Excellent Stay

    dhruv j.couple

    Nice hotel nice staff good staff behavior nice location

    Travel Month: Jul 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Sun Jul 14 08:19:29 IST 2019

    Thanks for sharing your valuable feedback Dhruv Jha! Hoping to make your next Stay more fascinating to your further visits. Have a wonderful day! Regards, Sagar

    3.0

    Worst found bed bugs and never bothered to clean The room room service very very poor

    deepak s.business

    Things 10 times before you book this hotel.

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Sat Jun 29 21:32:08 IST 2019

    Great to hear this, Deepak! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Amit

    4.0

    Value for money

    gourima b.family

    Location is perfect Everything was good

    Travel Month: May 2019 (6-Night Stay)

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Fri Jun 07 01:34:05 IST 2019

    Great to hear this, thanks for being part of our family and we will always strive to keep up with your expectations.

    2.0

    Poor Stay

    rohit c.group

    Nice room with a good location

    Travel Month: Jun 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Sat Jun 15 20:44:11 IST 2019

    Hi, Rohit! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your Stay an amazing experience next time. Regards, Sagar

    3.0

    Just ok

    abhishek s.solo

    Overall it was just ok not too impressive not too bad. The thing I don't liked was they just charging even for drinking water

    Travel Month: May 2019

    Room: Classic (2X)

    Hotel O The Jumbo Stay has replied on Thu Jun 06 14:59:57 IST 2019

    We re sorry for the trouble. We've marked a note for The experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead.

    1.0

    Terrible Stay

    sameer v.loyalty-iconfamily

    Great location but awful food and smelly cutlery.

    Travel Month: May 2019 (3-Night Stay)

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Thu Jun 06 13:51:29 IST 2019

    Dear Guest, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead.

    1.0

    Pathetic hotel

    pradhika b.couple

    It was a pathetic experience with this hotel. First of all, they kept our original ID and said we will return you when you will check out. Very small and congested room. Almirahs were full of termites and we had to keep our baggage on the floor. Our booking included breakfast and we were calling the staff from 8 am to serve us tea or coffee and after many calls, they picked up at 9 am to say that they cannot serve anything as their gas is over but the experience with MakeMyTrip was good as when we complained them they made sure that we were provided with a resolution and didn't hang us in between. Avoid this hotel to stay.

    Travel Month: May 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Thu Jun 13 09:30:47 IST 2019

    Hey Arvind, we re extremely apologetic for The trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit

    5.0

    All is good

    ajay j.couple

    There is no tea table in the room. Dressing table is also missing.

    Travel Month: Apr 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Mon May 06 10:10:58 IST 2019

    Thank you for rating us highly, Ajay Jaiswal! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Pravin

    5.0

    Excellent Stay

    yudhvir s.business

    Room quality and room service is

    Travel Month: Apr 2019 (3-Night Stay)

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Wed Apr 10 18:04:50 IST 2019

    Love to hear this, Yudhvir! It'd be great if you can spread The word among your circle. Have a pleasant day ahead) regards, Pravin

    5.0

    1 night stay

    pijus m.business

    Hotel location was good. Room was large.

    Travel Month: Mar 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Mon Apr 15 10:28:32 IST 2019

    Hi Sir, delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards,

    1.0

    Horrible

    makbul a.group

    When I visited The site The staff there said that The rooms were full although I booked in advanced still I didn't find any room for staying there. It was a horrible experience.

    Travel Month: Mar 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Wed Mar 27 17:33:52 IST 2019

    We’re so disappointed to hear such kind of experience, Makbul! Being a visitor, we do realize how it feels in such circumstances, however, we’ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future.Regards, Navneet

    5.0

    This Stay was good location is also good

    anjali s.couple

    This location is good, service was also fine and room was comfortable enough

    Travel Month: Mar 2019 (4-Night Stay)

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Thu Mar 28 10:00:43 IST 2019

    Thank you for rating us super. Delighted to know you liked our services. Hope to welcome you again soon. Regards.

    1.0

    Worst experience ever

    vijayraj y.couple

    Rooms are very dirty, there are stains on bed-sheet and hair fall too. Rooms are not even closed to images as shown in the a pp. Worst experience ever.

    Travel Month: Mar 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Mon May 06 17:04:49 IST 2019

    Dear Guest, We're deeply sorry about The unpleasant experience you had with us. Cleanliness is something that we're peculiar about and can't compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we'll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead.

    1.0

    Terrible Stay

    nitesh m.solo

    Horrible, terrible, and one of my biggest mistake, that I choose Oyo room. I urge to everyone please don't go with Oyo and Oyo Jumbo Stay as well.

    Travel Month: Mar 2019

    Room: Classic Room

    Hotel O The Jumbo Stay has replied on Mon May 06 17:03:16 IST 2019

    Dear Guest, We're extremely apologetic to know that your experience with us has not been a pleasant one, we'd definitely work on your feedback to provide the best possible experience next time.

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