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Bhowanipore, Kolkata | 2.1 km drive to Kalighat Kali Temple
44 Ratings, 29 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests appreciate the property's prime location near Netaji Bhawan metro station, making it easy to reach. While the AC and room size received some positive remarks, there are consistent concerns about cleanliness, professionalism of staff, and discrepancies between room photos and reality. Service issues, including lack of breakfast and delayed responses, were also highlighted, leaving many experiences feeling underwhelming.
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Average Stay
The room was not cleaned and it was no as shown in the photos after all ac was good
Room: Classic
Poor maintenance and service
We were not handed over The keys of our rooms. Main doors were kept closed. And you have to shout for The required person to come and open for you, with a attitude of doing a favour to me.
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Sat Jan 11 17:43:46 IST 2020
Sorry for The discommode, Raunak. Thanks for notifying us and will surely work towards better guest experience in The future. Regards, Suresh!
Jumbo
Name only Jambo rest is all ok
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Tue Sep 24 21:52:43 IST 2019
Thanks for your valuable time to write The review, Manoj. As per The feedback, it seems that you are not fully satisfied with The services and we are extremely apologetic to know this, however, we shall strive hard to ensure better services in The future. Regards, Vishal
This hotel stay very safely. I am happy.
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Mon Aug 26 19:31:22 IST 2019
Great to hear this, Shakil! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Sagar.
Average Stay
No breakfast was served. Room was going to be allotted to other although full payment was done. On asking they told why did not u come in time.
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Mon Aug 05 14:27:27 IST 2019
Apologies for the inconvenience caused, Das! We've marked a note for the experience you had with us and we'll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead. Regards, Rahul
Average Stay
Lack of professionalism of staff
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Sat Jul 27 09:54:24 IST 2019
Hi, Dhruv! Thank you for bringing this into our notice. As stated, the behavior of the staff people wasn't pleasant towards you. We'll look personally into this matter and assure that when you'd be visiting next time then we'll serve better. Regards, Rachit.
Excellent Stay
Nice hotel nice staff good staff behavior nice location
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Sun Jul 14 08:19:29 IST 2019
Thanks for sharing your valuable feedback Dhruv Jha! Hoping to make your next Stay more fascinating to your further visits. Have a wonderful day! Regards, Sagar
Worst found bed bugs and never bothered to clean The room room service very very poor
Things 10 times before you book this hotel.
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Sat Jun 29 21:32:08 IST 2019
Great to hear this, Deepak! Thanks for being part of our family and we'll always strive to keep up with your expectations. Regards, Amit
Value for money
Location is perfect Everything was good
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Fri Jun 07 01:34:05 IST 2019
Great to hear this, thanks for being part of our family and we will always strive to keep up with your expectations.
Poor Stay
Nice room with a good location
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Sat Jun 15 20:44:11 IST 2019
Hi, Rohit! Thank you for sharing your feedback with us. We will work even hard for your complete satisfaction and make your Stay an amazing experience next time. Regards, Sagar
Just ok
Overall it was just ok not too impressive not too bad. The thing I don't liked was they just charging even for drinking water
Room: Classic (2X)
Hotel O The Jumbo Stay has replied on Thu Jun 06 14:59:57 IST 2019
We re sorry for the trouble. We've marked a note for The experience you had with us and we will put in our best efforts to enhance your experience with us. Wish you a great day ahead.
Terrible Stay
familyGreat location but awful food and smelly cutlery.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Thu Jun 06 13:51:29 IST 2019
Dear Guest, sorry for the trouble faced. We've duly noted your feedback and ensure better services in the future. Have a nice day ahead.
Pathetic hotel
It was a pathetic experience with this hotel. First of all, they kept our original ID and said we will return you when you will check out. Very small and congested room. Almirahs were full of termites and we had to keep our baggage on the floor. Our booking included breakfast and we were calling the staff from 8 am to serve us tea or coffee and after many calls, they picked up at 9 am to say that they cannot serve anything as their gas is over but the experience with MakeMyTrip was good as when we complained them they made sure that we were provided with a resolution and didn't hang us in between. Avoid this hotel to stay.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Thu Jun 13 09:30:47 IST 2019
Hey Arvind, we re extremely apologetic for The trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Amit
All is good
There is no tea table in the room. Dressing table is also missing.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Mon May 06 10:10:58 IST 2019
Thank you for rating us highly, Ajay Jaiswal! Glad to know that services offered by us meet up your expectations and we'll endeavour to keep it up. Looking forward to your next visit with us and ensure you will cherish these lovely memories forever. Regards, Pravin
Excellent Stay
Room quality and room service is
Room: Classic Room
Hotel O The Jumbo Stay has replied on Wed Apr 10 18:04:50 IST 2019
Love to hear this, Yudhvir! It'd be great if you can spread The word among your circle. Have a pleasant day ahead) regards, Pravin
1 night stay
Hotel location was good. Room was large.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Mon Apr 15 10:28:32 IST 2019
Hi Sir, delighted to see you liked our services. Keep this love coming and we will always strive to make sure your next experience with us is nothing less than amazing. Regards,
Horrible
When I visited The site The staff there said that The rooms were full although I booked in advanced still I didn't find any room for staying there. It was a horrible experience.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Wed Mar 27 17:33:52 IST 2019
We’re so disappointed to hear such kind of experience, Makbul! Being a visitor, we do realize how it feels in such circumstances, however, we’ve shared the feedback to our relevant team immediately to rectify the issue. Hope to serve you better in future.Regards, Navneet
This Stay was good location is also good
This location is good, service was also fine and room was comfortable enough
Room: Classic Room
Hotel O The Jumbo Stay has replied on Thu Mar 28 10:00:43 IST 2019
Thank you for rating us super. Delighted to know you liked our services. Hope to welcome you again soon. Regards.
Worst experience ever
Rooms are very dirty, there are stains on bed-sheet and hair fall too. Rooms are not even closed to images as shown in the a pp. Worst experience ever.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Mon May 06 17:04:49 IST 2019
Dear Guest, We're deeply sorry about The unpleasant experience you had with us. Cleanliness is something that we're peculiar about and can't compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we'll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead.
Terrible Stay
Horrible, terrible, and one of my biggest mistake, that I choose Oyo room. I urge to everyone please don't go with Oyo and Oyo Jumbo Stay as well.
Room: Classic Room
Hotel O The Jumbo Stay has replied on Mon May 06 17:03:16 IST 2019
Dear Guest, We're extremely apologetic to know that your experience with us has not been a pleasant one, we'd definitely work on your feedback to provide the best possible experience next time.
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