Currency
INR
Select CheckIn Date
Select CheckOut Date
You are booking hotel for more than 30 days
New Town, Kolkata
34 Ratings, 20 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
Powered by Myra.AI
Sort by:
Complaint Summary
Hotel Complaint Summary When I visited, the hotel was closed, and I had to call multiple times to get the gate opened. During the first conversation, they denied having received any booking from my side. Later, they asked me to cancel the booking, stating that no rooms were available, and suggested I book offline instead. They also refused to provide complimentary items such as a water bottle and toothpaste. Additionally, the property did not have a visible nameboard or hoarding. When I ordered sanitary pads for my partner via Zepto, I found that the hotel staff had opened the parcel to check its contents, which is a serious privacy concern. In the evening, when we went out to explore the local area, the manager called and asked us to return the room keys, claiming we had told him we’d check out by evening — which was never the case. Later, when we returned to the hotel, we found that someone was trying to open our room door while we were inside. No one rang the bell, and when I shouted, “Who’s outside?”, the person immediately stopped. The next day, the manager questioned the purpose of our visit and asked several unnecessary and inappropriate questions, which made us very uncomfortable.
Room: Classic
Poor Stay
no breakfast free
Room: Classic
Average Stay
Extra charges charge by hotel
Room: Classic
Average Stay
Market is nearby hotel is average staff behaviour is good
Room: Classic
Poor Stay
Very poor room, no COMP break fast
Room: Classic
Worst experience booking this hotel
Please don't book this hotel. It's in the village area, located on the field. The rooms are very small with dirty washrooms. I have booked this inclusive food but they haven't provided that even.
Room: Saver Double (X)
Hotel O Prime International has replied on Sun Jan 19 12:01:44 IST 2020
Hi Arvind, we regret the unpleasant experience you had with us. We are continuously working for improvements and we assure that your next stay is awesome with us. Regards, Rajendra!
Not recommended
1. No professionalism. 2. Comments not fulfilled. 3. Rude behavior of staffs 4. Complimentary breakfast was not just a formality. Overall I can say this hotel is not recommended to stay.
Room: Classic (2X)
Hotel O Prime International has replied on Wed Jan 15 09:11:34 IST 2020
Sorry for the trouble you had with us, Jitendra! We've marked a note of the concern shared and will definitely work towards better guest experience in the future. Regards, Jamil!
Very very bad
soloDirty congested rooms, no service, toilets filthy.
Room: Classic (2X)
Hotel O Prime International has replied on Wed Jan 15 09:11:34 IST 2020
Hey Amrit, thanks for sharing this with us and we do apologize for the hassle faced. We have forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Ravi!
Excellent hotel must stay
Excellent food and staff behavior. I strongly recommend.
Room: Saver Double (X)
Hotel O Prime International has replied on Fri Jan 10 07:33:43 IST 2020
Thank you so much for the wonderful rating, Kingshuk Kar! It gives us immense satisfaction when we See guests loved our services. Keep giving us the opportunity to host you and we'll put in our continuous efforts to retain this smile forever) regards, Vishal
Small, nice
Great staff, very small rooms, very clean, a few unpleasant smells, plenty of mosquitos, in a charming village.
Room: Saver Double (X)
Hotel O Prime International has replied on Sat Jan 04 08:30:58 IST 2020
Hi, Vikas! Thank you so much for the positive rating. It seems that you aren't completely satisfied with our services, we've highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Rachit
Small but nice
Great staff, very small rooms, very clean, a few unpleasant smells, plenty of mosquitoes, in a charming village.
Room: Saver Double (X)
Hotel O Prime International has replied on Thu Jan 02 21:08:00 IST 2020
Something like this shouldn't have happened, Vikas! We're extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues don't get repeated again. Regards, Pravin.
Too remote to be found
The hotel is new and good-looking but it is 4 km from new town and the breakfast they provided is bread daily and the water is bad to drink. No laundry and breakfast they ll provide at 9 am only. Very far to travel and stay.
Room: Saver Double (X)
Hotel O Prime International has replied on Fri Dec 27 15:09:01 IST 2019
Hi Gokul! Thank you for writing this review. We feel that you are not satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Ravi!
Worst restaurant
The hotel was good but what's not upto the mark was the restaurant. Such pathetic service. I ordered chicken fried rice but got egg fried rice. Although they exchanged it, I had to wait for more than 3 hours to eat because of the created mess. Now, coming to the taste, it was so bad, I had to dispose it off. This hotel doesn't allow outside food, and hence they should make sure that the food which they provide is good or at least edible, I would say.
Room: Classic (2X)
Hotel O Prime International has replied on Thu Dec 26 22:23:31 IST 2019
Thank you for rating us, Sudipta. We've forwarded your feedback and ensure better services in the future. Regards, Shreya!
Good
Very clean bit hard to find. Location was far.
Room: Classic (2X)
Hotel O Prime International has replied on Fri Oct 25 07:35:51 IST 2019
Charmed to See you loved our services, Sushaily Chatterjee! Just keep giving us opportunity to serve you with wonderful experience and we would love to host you soon) regards, Rachit
Really awesome hotel.
Felling very well in the hotel. Hotel service and the staff are very good.
Room: Saver Double (X)
Hotel O Prime International has replied on Sun Sep 29 07:18:33 IST 2019
Thank you so much for the amazing feedback, Wakar Sorif! We will put in our efforts to provide consistent service to your future visits. Regards, Amit
Service
Good service and staff. Neat rooms
Room: Saver Double (X)
Hotel O Prime International has replied on Fri Sep 27 07:18:58 IST 2019
Appreciate your valuable comments, Ananth Asvr! Happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead) regards, Rachit
Awesome
Stay at the hotel is awesome, hotel rooms and staff all is awesome. Just problem is with that the hotel has recently shifted its place. So if any traveller is going to book, definitely do it you will not regret but just go to Green Feilds Height in Newtown.
Room: Classic (2X)
Hotel O Prime International has replied on Thu Sep 26 07:11:44 IST 2019
That's what we love to hear, Kumar Vivek! Give us another opportunity to delight you again with our services soon. Wish you a wonderful day. Regards, Vishal
Hotel is very good and fantastic location
Breakfast lunch dinner all are included. I never seen before. Very thanks to hotel staff
Room: Classic (2X)
Hotel O Prime International has replied on Wed Sep 25 07:15:39 IST 2019
Heartfelt gratitude for sharing this, Amitabh Bachchan Guru! This brings more responsibilities on our shoulder to ensure your future visit is nothing less than amazing. Keep this love coming and we look forward to being your host soon:) Regards, Rachit.
Comfortable stay
Very good hotel and very good staff
Room: Saver Double (X)
Hotel O Prime International has replied on Wed Sep 25 07:15:39 IST 2019
Hi, ajay Gautam! Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Rahul
New Town
Kankurgachi
Chinar Park
Alipore
New Town
Bhowanipore
Uluberia
Roychak
Bhowanipore
New Market Area
New Town
Kaikhali
New Town
East Kolkata Township
Chinar Park
Lake Town
Ballygunge
Nimta
