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Review Of Collection O NEOSTAY TOWN HOUSE0123401234

New Town, Kolkata

    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.3
    Good

    74 Ratings, 44 Reviews

    excellent
    46%
    very good
    11%
    average
    3%
    poor
    7%
    bad
    34%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 5
    • 1
    • 5
    • 5
    • 5
    • 1

    Rating Categories

    • Location4.0
    • Cleanliness3.9
    • Room4.3
    • Food3.8
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    This property offers modern comforts and a peaceful ambiance, but guests have reported varying experiences. While some appreciate the courteous staff and cozy rooms, others faced issues like extra charges, poor service, and cleanliness problems. Some visitors enjoyed the great amenities and friendly hospitality, yet encountered frustrating situations related to check-in and food service delays. Overall, it's a mixed bag with positives like a good location, but also significant complaints regarding management and service practices.

    Sort by:

    Positive first
    5.0

    Modern comfort

    ashish.business

    The hotel provided modern comforts that made our stay very enjoyable.

    Travel Month: Jul 2024

    Room: Deluxe with Balcony

    1.0

    Bad ec

    supriya d.family

    It was very bad experience. First of all they charged extra money for the stay. Then the service was also poor we asked for water they took a very long time to bring it. Then the washroom light was dim so we told them many times then they changed it. Many times electricity was cut. The bed was not clean. So i will not recommend anyone to go there.

    Travel Month: Jun 2024 (3-Night Stay)

    Room: Deluxe with Balcony

    • user photos
    5.0

    Lovely Experience

    deepak.business

    Such a lovely experience! The hotel's comfort was amazing .

    Travel Month: Jun 2024

    Room: Deluxe with Balcony

    5.0

    Good experience

    ankit d.solo

    My friend tell about this place and i feel best experience the behavior of hotel residence are very polite

    Travel Month: May 2024 (3-Night Stay)

    Room: Deluxe with Balcony

    • user photos
    • user photos
    • user photos
    1.0

    Terrible Stay

    chaos g.

    The hotel did not provide rooms and the company did not provide any refund for the booking. It was a total loss for the customer's end.

    Travel Month: May 2024

    Room: Deluxe with Balcony

    1.0

    Complete trap for customers

    subhodip b.couple

    The hotel refused to give the room. The company refused to give the refund. Worst class treatment ever !

    Travel Month: May 2024

    Room: Deluxe with Balcony

    5.0

    Excellent hospitality

    ramesh.business

    The staff here are amazing! their hospitality and friendliness made our trip fantastic.

    Travel Month: Apr 2024

    Room: Deluxe with Balcony

    5.0

    Highly recommended

    sumit.business

    Highly recommend this hotel! everything from check-in to check-out was smooth and nice.

    Travel Month: Apr 2024

    Room: Deluxe with Balcony

    5.0

    Lovely experience

    shaurya.business

    Such a lovely experience! the hotel's comfort was amazing.

    Travel Month: Apr 2024

    Room: Deluxe with Balcony

    5.0

    Fantastic place

    vikram.business

    Fantastic place! the amenities were great. Great place to visit.

    Travel Month: Feb 2024

    Room: Deluxe with Balcony

    5.0

    Wonderful hospitality

    suraj.business

    Wonderful hospitality! the staff were truly friendly.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Fantastic place

    arvind g.business

    Fantastic place! the amenities were great. Great place to stay.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Loved the stay

    vishal.business

    Ambience is good. Staff are polite, courteous and smiling. Loved everything here highly recommended.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Top notch

    hitesh p.business

    Nice hotel! from your welcome at the reception to your room stay everything is top notch.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Best one!

    suresh c.business

    Friendly staff made for a simple and comfortable stay, meeting my budget-friendly expectations.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Calm vibes

    sahil k.business

    Vibes are calm, and chairs are comfy. A peaceful and relaxed environment.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Cozy rooms

    dhruv r.business

    Found cozy rooms. Comfortable stay. Beds are nice.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Great atmosphere

    sahil v.business

    Loved the atmosphere of this place, an excellent stay overall.

    Travel Month: Jan 2024

    Room: Deluxe with Balcony

    5.0

    Peaceful ambiance

    kartik s.business

    Comfortable rooms, courteous staff, and a peaceful ambiance make this hotel stand out.

    Travel Month: Dec 2023

    Room: Deluxe with Balcony

    5.0

    Employees with a good attitude

    mahendra k.business

    A welcoming staff and immaculately clean rooms are the ideal combination for an unforgettable hotel stay.

    Travel Month: Dec 2023

    Room: Deluxe with Balcony

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