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Kasba, Kolkata
53 Ratings, 18 Reviews
Last 10 Customer Ratings (Latest First)
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Good Stay
It was good. Everything was good except the bed cover, blanket cover and door knob, these were not proper.
Room: Deluxe Room
comfortable
I stayed at fabhotel the new dream palace for a solo weekend trip and it exceeded my expectations. The room was clean, cozy, and quiet — just what I needed to unwind. The hotel is in a safe, central location with cafes and shops nearby. The staff were polite and even helped me plan a local sightseeing route. A stress-free stay!
Room: Deluxe Room
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:54:08 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
excellent
I was pleasantly surprised by the cleanliness and comfort at this budget hotel. The room had all the basic amenities, including air conditioning and Wi-Fi, which made my stay even more enjoyable. The hotel is located in a central area, making it easy to explore the city. Definitely worth the money
Room: Deluxe Room
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:54:03 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
excellent
Amazing Stay! Had a wonderful time at FabHotels. The rooms were clean, spacious, and well-maintained. The staff was super friendly and always ready to help. Will definitely come back again
Room: Deluxe Room
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:53:55 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
Terrible Stay
No please solve my problem. Return my money. Refund. Please make my trip direct customer service no. Please reply. Dream palesa not provided tha room. We booked another holet, won pay. Hello. Hello. Hello
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:52:21 IST 2025
Dear Guest, We’re sorry to hear about your experience and appreciate your feedback. We are committed to improving and hope to have the opportunity to provide you with a better stay in the future.
Excellent Stay
Hotel staffs were very cooperative and caring
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:53:48 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
worst stay ever
Dirty room and smells so bad … bed sheets and pillow are so dirty. The room was full of insects and bugs
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:52:31 IST 2025
Dear Guest, We’re sorry to hear about your experience and appreciate your feedback. We are committed to improving and hope to have the opportunity to provide you with a better stay in the future.
Terrible Stay
Khana bhi sahi nahi hai oily
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:52:36 IST 2025
Dear Guest, We’re sorry to hear about your experience and appreciate your feedback. We are committed to improving and hope to have the opportunity to provide you with a better stay in the future.
Terrible Stay
Room was not clean washroom was worst bed sheet they dont allowed food from outside we have to order from there kitchen only and the taste was so bad totally wastage of money
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:52:42 IST 2025
Dear Guest, We’re sorry to hear about your experience and appreciate your feedback. We are committed to improving and hope to have the opportunity to provide you with a better stay in the future.
Terrible Stay
1
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Wed Oct 29 16:43:37 IST 2025
We sincerely apologize for the inconvenience you faced. Your feedback is noted, and we’ll take immediate steps to improve. Thank you for bringing this to our attention.
Excellent Stay
Ok. Very good and polite staff specially room service
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:53:40 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
nice place
every thing is good 😊👍
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:53:31 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
Food
No dining provision in hotel. I irdered lunch by 1 pm and it was not served by 2.30pm. I hv to cancel my lunch order. Disgustning
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:54:43 IST 2025
Dear Guest, We sincerely apologize for the delay and inconvenience caused with your lunch order. Your feedback is important, and we will work to improve our dining services. Thank you for bringing this to our attention
Very poor fooding facility
I satying in a day. And after behave i just checkout in a hour
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:55:13 IST 2025
Dear Guest, We’re sorry to hear that your experience was not satisfactory, causing an early checkout. We appreciate your feedback and will work on improving our services. Thank you for sharing.
Worst experience i have ever had!
First, the hotel location is wrong. You won't be able to find the place with the location given while booking. And if you try to call the host they won't respond immediately, you'd have to wait and try for another one hour before you get any response from the host. It took me around two hours before i could reach the hotel. Second, this place is a couple sanctuary. If you're traveling with a family it is best to avoid this hotel. Third, the service of the hotel is the worst. You won't get the room which you booked in advance. The owner will take you to another hotel saying that there is no electricity in the place you've had your booking. The rooms are dirty, the bed sheets are not clean, and the amenities mentioned while booking are not being provided. Overall it is the worst experience i ever had on any service, best to avoid this place.
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:55:41 IST 2025
Dear Guest, We sincerely apologize for the inconvenience and frustration you experienced. Your feedback is very important to us, and we regret the location confusion, delayed communication, and service issues. We are reviewing these concerns with our team to ensure improvements. Thank you for bringing this to our attention.
Bed
coupleAsked for extra pillow, they refused harshly
Room: Deluxe Double AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Tue Aug 05 18:24:34 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
It was a good stay
All good about the property and off-course the staff's are really cooperative. It was a nice stay overall. But one thing i must say is the location of the hotel provided by mm t is completely wrong and i was needed to walk about a km n half to find the hotel from the provided location.
Room: Deluxe Double Non AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Thu Jul 17 17:53:21 IST 2025
Dear Guest, Thank you for your kind feedback! We’re delighted you had a great experience and look forward to welcoming you back soon.
Good but need to improve
Hi, hotel place in very prime location and cost wise it's good only the food which is outservice and they provided in paper plat. Not comfortable to eat on sitting on bed, no chair and table provided in report. Only quality is that room are newly constructed with modern amenities.
Room: Deluxe Double Non AC
FabHotel New Dream Palace - Near acropilose mall and ruby hospital has replied on Tue Aug 05 18:24:44 IST 2025
Dear Guest, We’re sorry your experience wasn’t as expected. Your feedback is noted and we’ll work on improving our services for a better stay next time.
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