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Dum Dum, Kolkata | 2.2 km drive to Netaji Subhash Chandra Bose Airport
4369 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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Ethnotel is ideally located just minutes from Kolkata Airport, making it perfect for solo and business travelers. Guests appreciate the cleanliness, polite staff, and delicious breakfast options. The facility is well-maintained, with many finding the ambiance cozy. However, room sizes can be compact, which some guests note as a drawback. Overall, it's a convenient and comfortable choice for quick stays.
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Nice stay at Ethote
The property is very close to Kolkata Airport, located on a busy highway. It is ideal for solo and business travelers. The rooms are clean and tidy, and the staff is polite. Overall, Ethotel provides a good and comfortable stay.
Room: Superior Standard Room
Average Stay
we are reaching the hotel and do not offer a welcome drink, The rooms are very small . and also when we checked out time I asked for drinking water but hotel staff did not provide.
Room: Superior Standard Room
Excellent Stay
Arrangements are good. Very neat and clean rooms, courteous staff and very tasty breakfast. Overall very satisfied
Room: Superior Standard Room
Average Stay
Location is very near to airport . Amenities & services are also good. They are allocating twin bed installed room which need to creect
Room: Superior Standard Room
very small room
Very small room and I was feeling suffocated . Breakfast was very good . Curtains were very dirty .
Room: Superior Standard Room
Ethnotel has replied on Thu Oct 16 18:13:43 IST 2025
Dear Mr. Amit Kumar, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Need Maintainance. All average except Location
old property and needs maintainance. location is good but price is high. Rooms and Washrooms looks like they need maintainance.
Room: Superior Standard Room
Ethnotel has replied on Thu Oct 16 18:13:20 IST 2025
Dear Mr. Dibyendu Bera, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Average Stay
the chicken was stale... grey and hard on the inside. The pooris were made of only maids... dry, uncooked and white!!!
Room: Superior Standard Room
Ethnotel has replied on Thu Oct 16 18:12:29 IST 2025
Dear Mr. Jeremy Dawson, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Excellent Stay
Excellent Location...near from airport and great connectivity to go around places. Staff was very courteaous and polite. Will definetly recommend to family and friends.
Room: Superior Standard Room
Ethnotel has replied on Wed Oct 08 14:39:56 IST 2025
Dear Sameer Manhaonkar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Good staying
Services are very good, prompt. Ambience is also good. Breakfast items may be varied. worth in staying
Room: Superior Standard Room
Ethnotel has replied on Tue Oct 07 17:19:21 IST 2025
Dear Mr. Shyamsundar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Good Stay
Location amenities and services are good. Although the breakfast area needs to maintain proper hygiene. With flies on food and tables doesn’t make good impression. Staffs are nice but they need to improve hygiene a lot.
Room: Superior Standard Room
Ethnotel has replied on Wed Oct 08 14:40:49 IST 2025
Dear Mr. Prasenjit Roy, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We definitely try to rectify the disappointments that you felt. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Average Stay
It's an average, as per my experience. The room allotted appeared worn out with old furniture and fixtures. Food in the restaurant was good but they served a stale dish also. Room price is a bit high vis a vis their services.
Room: Superior Standard Room
Ethnotel has replied on Tue Oct 07 17:21:27 IST 2025
Dear Mr. Subhasish Paul, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Great place to stay near airport 😃😃
Clean and comfortable room near airport , food was good and all amenities were good specially check in was smooth and it’s located just on walking distance of airport and room service was also good .
Room: Superior Standard Room
Ethnotel has replied on Tue Oct 07 17:15:58 IST 2025
Dear Mr. Harsh, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Excellent Stay
The food was great, so was the service. The hospitality I got from this hotel is one of the best. It is close to the airport and eco park so the travel time was less and easy.
Room: Superior Standard Room
Ethnotel has replied on Sat Oct 04 13:08:53 IST 2025
Dear Mr. Prince, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Hotel are good
Hotel are good and food quality are also good but food price are not reasonable. room service are not good.
Room: Superior Standard Room
Ethnotel has replied on Sat Oct 04 13:09:23 IST 2025
Dear Mr. Gourav, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We definitely try to rectify the disappointments that you felt. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
I feel nice about my stay
Location is easy to reach, prompt service, good quality of food, nice hospitality, and a comfortable stay.
Room: Superior Standard Room
Ethnotel has replied on Sat Oct 04 13:09:53 IST 2025
Dear Mr. Navneet, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Stay and Food Review
Food was amazing, stay was clean and really good and the staff was really helpful. Pricepoint was also great with airport in 5 mins of car distance
Room: Superior Standard Room
Ethnotel has replied on Mon Sep 29 13:39:40 IST 2025
Dear Mr. Debojyoti Kar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Average Stay.
Room was not matching with price offered. Room is below at par. Need to improve things. Night Food order was not served as per promise.
Room: Superior Standard Room
Ethnotel has replied on Mon Sep 29 13:40:21 IST 2025
Dear Mr. Abhinav Kumar Singh, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Average Stay
Food was expensive stay and rooms was strictly ok as per rate only good thing it’s closer to metro and airport
Room: Superior Standard Room
Ethnotel has replied on Mon Sep 29 13:40:51 IST 2025
Dear Mr. Sidharth Banerjee, We are extremely apologetic to hear about your experience at our hotel. We want to assure you that we have taken note of your feedback and will promptly share it with the relevant department. Our goal is to provide guests with warm, efficient, and personalized service, and we take that very seriously. Guest safety is our first preference. We look forward to your future return, and we will strive to meet and exceed your expectations. Once again, we truly apologize for the inconvenience.
Good Stay
Everything else about the place is good — service, ambiance, and cleanliness — but the food is really disappointing. The taste feels old, as if it’s just reheated and served instead of freshly prepared. When you’re paying for good food, there shouldn’t be any compromise on health or taste. This is something the management should seriously improve.
Room: Superior Standard Room
Ethnotel has replied on Tue Sep 23 17:37:55 IST 2025
Dear Mr. Raj Vardhan, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We definitely try to rectify the disappointments that you felt. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Excellent Stay
Excellent,all staff are very good, i love and enjoy to staying. Rooms are neat and clean, all staff are cearing
Room: Superior Standard Room
Ethnotel has replied on Mon Sep 15 17:16:28 IST 2025
Dear Surajit Sarkar, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us, and we value your feedback. You are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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