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New Market Area, Kolkata | 1.8 km drive to Esplanade Metro, Kolkata
19 Ratings, 11 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Guests appreciate the cooperative and helpful staff, who assist with parking and maintain a certain level of cleanliness in the rooms. The property is conveniently located near the main high street, which some find beneficial. However, the overall experience is often marred by poor food quality, lack of amenities like lunch and dinner, and an unsatisfactory breakfast spread. The surrounding area raises concerns for many visitors.
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Terrible Stay
Very bad experience. Not as per web description
Room: Deluxe Room With Free Wifi
Terrible Stay
Hostel staff tried to steal things from luggage n damaged The lock. Food was nit good and locality was extremely bad.
Room: Deluxe Room With Free Wifi
Lot of scope for improvement in staff behavior room service and amenities etc
Stay was short so managed with what the hotel had to offer.
Room: Deluxe Room With Free Wifi
Room service is pathetic
They didn't change the bedsheet for 2 nights after my request they did on the 3rd day. I put patience there but it was not good.
Room: Deluxe Room With Free Wifi
Average Stay
An average stay breakfast has to be improve,
Breakfast needs to be improved
Room: Deluxe Room With Free Wifi
Hotel Quest International has replied on Thu Apr 11 20:44:53 IST 2019
Our breakfast depends totally Bengali recipe sir & it's not enough to satisfied everyone, sorry sir, wish you all the best for next time.
Average Stay
The quality of bed sheets and blanket was very bad. Have no food, restaurant service except breakfast. Didn't provide toothbrush kit. Overall behavior and cleanliness was good but it's moreover a hostel type. Not a good hotel at all.
Room: Deluxe Room With Free Wifi
Poor Stay
No lunch and dinner facilities in hotel.
Room: Deluxe Room With Free Wifi
Good stay
The hotel staff were very cooperative and helpful as we needed to park our bike in the vicinity. The rooms were clean and everything was available. It's quite close to the main high street. The surrounding area is not so appropriate.
Room: Deluxe Room With Free Wifi
Location
Location of hotel is not good. Access is too cramp.
Location is not good. Breakfast also not good.
Room: Deluxe Room With Free Wifi
Good Stay
Location is OK. Breakfast is good. Service is poor.
Room: Deluxe Room With Free Wifi
Good Stay
My first stay from MakeMyTrip. It was a good experience. Employees we're friendly.
Room: Deluxe Room With Free Wifi
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