The reviews highlight a series of significant issues with the property, ranging from cleanliness problems, pest infestations, and mismanagement of bookings to extra charges for amenities that were supposed to be included. Guests encountered rude staff and poor customer service, with many expressing frustration over the unsatisfactory conditions, including terrible bathroom hygiene and unappetizing water. The location also posed a challenge, being difficult to access and lacking nearby facilities. Overall, the experience seems quite disappointing for most visitors.