The property has very small and congested rooms, with poor maintenance and cleanliness. Guests noted unpleasant smells, dirty bedding, and unkempt bathrooms. Noise from outside and staff disrupted restful stays, while ventilation issues made some feel suffocated. The location is a plus, being close to Chennai Central Railway Station. However, it's more suited for backpackers rather than families, as many highlighted overall dissatisfaction with their experience. Some appreciated the polite staff and decent wifi, but the negatives stand out.