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Palavakkam, Chennai
160 Ratings, 66 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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It’s an good experience and I like to book whenever I am coming to Chennai and I like that all of the cinema theme and setups
Room: Deluxe Room
Good to go
Positive: "They treat us well and give us extra time when it's time to vacate." Negative: "They need to properly maintain the restroom.
Room: Deluxe Room
Good service
Very well maintained room.very good at service as well My recent hotel booking through [booking platform] was a positive experience, with a user-friendly interface that allowed me to easily compare prices and amenities across various hotels in my desired location.
Room: FLASH DEAL - Deluxe Room
scam
Cheated saying celebrities have stayed here ...i booked in goibibo .. after going tgere they asked for more money
Room: Deluxe Room
Hotel review and cinemas photos are very good
groupIt’s was neet and clean. Very friendly peoples to help us. I recommend this hotel for group or family visit.
Room: Family Room
Nice Stay
Good to stay for a night. Room is spacious, Bathroom also spacious, Hygiene maintained everywhere....
Room: Deluxe Room
Good comfort to stay and safe. Very clean and staff are very polite
Good comfort to stay and safe. Very clean and staff are very polite. The place is good. Very comfortable
Room: Deluxe Room
Excellent Stay
We stayed and this is 3rd time we went. So it's nice and secure to feel
Room: Deluxe Room
Average Stay
There is no dining laundry facilities. Cold reception and no hot water facilities. No kettle to heat and prepare hot tea or coffee
Room: Deluxe Room
Average Stay
Swimming pool full or chlorine cockroach es in rooms bath tub water is very low coming around one hour to fill tub
Room: Family Room
Awesome stay
Pleasent stay clean and neat rooms gives us a freshness, best staffs and near by beach loction overall 5 star rating
Room: Deluxe Room
Excellent
Last time the experience was very good for me and i hope it will be the same this time. Maintenance food and ambiance also thank you so much.
Room: Deluxe Room
Business individual and families.
Neat and satisfying. The stay and food were both good. Rooms are hygienic and well maintained. Attached amenities are a well added bonus.
Room: Deluxe Room
Sheik ansari
The stay is pleasant. They had good amneties and kind staff the stay is pleasant. The service is good
Room: Deluxe Room
A perfect holiday stay
Everything was soo good the room was clean, comfortable, and well-maintained. The staff were incredibly friendly and accommodating, making us feel welcome throughout our stay. The amenities like pool, gym were top-notch and added to the overall enjoyment of our visit. We would highly recommend to anyone looking for a pleasant and enjoyable stay in the area.
Room: Deluxe Room
Worst
businessThe charges were in very much closer range of that 4 star properties but the kind of room, staff they are is just too bad to handle. They are just cunning people to make money out of you. Wired rules, wired people, wired way of hospitality. Worst experience ever
Room: Deluxe Room
Terrible Stay
Pathetic hotel, overpriced, dirty towel, dirty bed.
Room: Executive
REDFOX CINEMASCOPE has replied on Sat Mar 16 09:42:31 IST 2024
We deeply regret the unsatisfactory experience you had during your stay at our hotel. It is disheartening to hear that you found our hotel to be overpriced and that the cleanliness of the towels and beds did not meet your expectations. Maintaining high standards of cleanliness and providing value for our guests are priorities for us, and we apologize for falling short in these areas. Your feedback is invaluable, and we will address these issues promptly to ensure a better experience for our guests in the future. Please accept our sincerest apologies for any inconvenience caused, and we hope to have the opportunity to regain your trust and provide you with a more positive experience on a future visit.
Average Stay
Location is nearby beach. Only thing we suffered with was hot water supply. There was no hot water supply throughout our stay in room. Complementary breakfast was also not much good. But when it comes to safety and privacy, it's good place to chose.
Room: Executive
REDFOX CINEMASCOPE has replied on Sat Mar 16 09:44:03 IST 2024
We appreciate your feedback regarding your recent stay at our hotel. We're glad to hear that you found our location convenient, being close to the beach, and that you felt safe and had privacy during your time with us. However, we apologize for the inconvenience caused by the lack of hot water supply in your room and the subpar quality of our complementary breakfast. Maintaining a comfortable and enjoyable experience for our guests is paramount to us, and we take your comments seriously. Rest assured, we will address the issues with hot water supply and review our breakfast offerings to ensure improvements are made. We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future. Thank you for sharing your experience with us.
Best
It was excellent staying there. All was provided as per expectations. Will be great of going thrre again
Room: Deluxe Room
REDFOX CINEMASCOPE has replied on Sat Mar 16 09:45:29 IST 2024
We're thrilled to hear that you had an excellent stay at our establishment and that everything met your expectations. Your satisfaction is our utmost priority, and we're delighted to know that you're considering returning in the future. We truly value your positive feedback and look forward to welcoming you back for another wonderful experience. Thank you for choosing our hotel, and we can't wait to have the opportunity to host you again!
Poor Stay
coupleThe staff is polite but absolutely unprofessional. Dining hall is there but no food. Was shocked to see no water in the morning until 7. 30 am. Horrible experience. The room is very small and the bed sheets were not cleaned properly. Ac is working fine. That’s the only consolation point. Tv is working but no remote.
Room: Deluxe Room
REDFOX CINEMASCOPE has replied on Sat Mar 16 09:46:33 IST 2024
We sincerely apologize for the disappointing experience you had during your recent stay with us. It is deeply concerning to hear that our staff, while polite, did not meet the level of professionalism expected. We understand the importance of providing timely and adequate dining options, and we regret that you were unable to find food available during your visit. Additionally, we apologize for the inconvenience caused by the lack of water until 7:30 am. Ensuring the comfort and satisfaction of our guests is our top priority, and we regret falling short in this regard. We also apologize for the cleanliness issues you encountered with the bed sheets and the inconvenience of not having a remote for the TV. Your feedback is invaluable to us, and we will address these issues promptly to improve our services and facilities. We appreciate your patience and understanding and hope to have the opportunity to welcome you back for a more pleasant experience in the future. Thank you for bringing these matters to our attention
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