The property offers spacious rooms and a good complimentary breakfast, with a supportive staff that's generally courteous. Its location is convenient, easily accessible from major city areas. However, some guests faced issues with cleanliness, including cockroaches in rooms and bathrooms, and maintenance concerns regarding air conditioning and bathroom hygiene. Noise from the nearby restaurant can also disturb sleep. While room service is praised by some, it lacks efficiency at times, with slow responses reported.