The property is conveniently located near Chennai Central Railway Station, making it ideal for travelers. Guests have appreciated the clean rooms and helpful staff, with prompt room service highlighted as a positive aspect. Breakfast is generally packaged well, though it's noted that the variety could improve. Some downsides include the surrounding area, which appears unclean, and issues with maintenance like clogged bathrooms or inconsistent hot water. However, it remains a good choice for short stays.