Guests have reported a series of issues with this property, highlighting poor maintenance, unclean rooms, and inadequate customer service. Many found the amenities lacking, with dirty bathrooms and malfunctioning AC units. Some mentioned that staff were unhelpful and sometimes rude, leading to a disappointing experience. Additionally, there were complaints about misleading booking details and unexpected charges. Overall, the property seems to struggle with maintaining a satisfactory level of hygiene and service.