Review Of Via Le Royal Inn

The hotel name itself has been changed to the MM residency. It took some time to identify the property due to this change. No restaurant facility, but it was mentioned in the booking. No iron box at the hotel. hot water available at room. Too much noise from the outdoor unit.

Subject: Complaint Regarding Misleading Hotel Information & Refund Request Dear MakeMyTrip Team, I am writing to raise a serious concern regarding my recent booking made through your platform. The details and facilities mentioned about the hotel were completely inaccurate. On reaching the property, I found the information to be misleading, and therefore, I chose not to check in or stay. Please find attached images for your reference. I had paid approximately ₹6,000 for this booking, but despite several attempts to reach your customer support, I have received no proper assistance. This experience has caused me great frustration and disappointment. I request the following: Clarification as to why incorrect information was displayed on your platform. Assurance that such issues will not recur in the future. This experience has shaken my trust in MakeMyTrip, and unless this matter is resolved promptly, I will have no choice but to discontinue using your services. I look forward to your urgent response.

The staff was friendly and the rooms were very comfortable. I loved it. Would definitely recommend it to others.

"Exceptionally clean and cozy. The bed was super comfortable and the room felt fresh and inviting. Great stay!"

Excellent hospitality! The front desk was so helpful, and we loved how central the hotel was. overall a good stay