Guests have had varied experiences at this property. While some appreciated the pleasant ambience and clean rooms, others faced serious issues like cockroaches, stained linens, and broken amenities. The staff's professionalism was noted, yet many criticized poor service, rude receptionists, and additional charges for breakfast that was included. Some rooms were found in dire need of renovation, with complaints about dirty bathrooms and poor sanitation. It's clear that the property has potential but requires significant improvements.