Hi,
I stayed at your property on the 30th and checked out the same day around 5:30 PM due to personal reasons. However, I was informed that even though I checked out early, the system would only mark the checkout the next day at 11 AM.
I find this rule quite illogical and inconvenient. With such policies, it becomes difficult for guests who need flexibility. Unfortunately, based on this experience, I would not recommend this property as it did not meet expectations in terms of ambiance and policy fairness.
Thanks